Regional Scheduler UCHC NSP (Multiple Vacancies)

Rutgers University; Newark (NJ); On-site; USD 41,000 - 44,000; Full time

Job summary

An established institution focused on correctional health care is seeking a Regional Scheduler to manage consultation requests and coordinate patient appointments at Northern State Prison. This role involves processing documentation, scheduling on-site and off-site appointments, and investigating inmate grievances. The ideal candidate will have extensive medical office experience and be proficient in maintaining confidentiality while working with diverse populations. Join a dedicated team committed to providing compassionate and effective care in a challenging environment.

Benefits

Comprehensive Benefits Program

Paid Time Off

Retirement Plan

Professional Development Opportunities

Qualifications

• 3+ years of medical office experience including clerical duties.
• Knowledge of Microsoft Office applications preferred.

Responsibilities

• Process consultation requests and related paperwork.
• Review and investigate inmate grievances related to healthcare.

Skills

Medical Office Experience

Confidentiality Maintenance

Microsoft Office Suite

Medical Terminology Knowledge

Education

High School Diploma

Some College

Job description

Regional Scheduler UCHC NSP (Multiple Vacancies)

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Recruitment/Posting Title Regional Scheduler UCHC NSP (Multiple Vacancies)

Job Category

Job Category Staff & Executive - Administrative & Support - General

Department

Department UCHC-Ph-Northern State Prison

Overview

University Correctional Health Care ( UCHC ), operating within Rutgers, The State University of New Jersey, is dedicated to excellence in providing physical, mental health, dental and sex offender treatment services to those involved in the criminal justice systems in New Jersey. UCHC operates with a total budget of $150 million and approximately 1,000 staff.

We are committed to being a leader in the delivery of effective, compassionate and accessible care informed by research within correctional environments.

We Care. We Teach. We Heal. We Improve.

Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world.

Posting Summary

Rutgers University Correctional Health Care ( UCHC ) is seeking a Regional Scheduler to work at Northern State Prison, located in Newark, New Jersey. Under the guidance of the Administrator, the Regional Scheduler processes all consultation requests and related documentation for the facility. The position will interface with the Statewide Ombudsperson on concerns elevated to a state level.

Among the key duties for this position are the following:

• Processes all consultation request forms and related paperwork for the facilities, including but not limited to:
  • Entries of consultation requests into the Inmate Eligibility System.
  • All scheduling functions for the consultation request including those for on-site clinic appointments and for off-site appointments.
  • Arranges the appropriate transportation of patients for appointments.
• Reviews and investigates inmate grievances related to healthcare, through medical record review and personal interviews with inmates and staff. Finalizes investigation with a written report to be distributed according to policy and procedure.
• Performs other related duties as assigned

Position Status

Position Status Full Time

Hours Per Week 40

Daily Work Shift

Daily Work Shift Day

Work Arrangement

This position requires a full onsite work arrangement.

• Minimum of three (3) years of medical office or hospital experience including medical records clerical duties.
• Experience maintaining confidential relationships.

Certifications/Licenses

• Valid driver’s license is required. Must possess own vehicle or alternative means of transportation from one site to another.

Required Knowledge, Skills, and Abilities

Preferred Qualifications

• Some college preferred
• Knowledge of Microsoft Office applications including Excel, Word and Outlook

Physical Demands and Work Environment

Special Conditions

Must be approved by the Department of Corrections ( DOC ) and adhere to all DOC requirements.

Posting Number

Posting Number 25ST0296

Posting Open Date

Special Instructions to Applicants

Regional Campus

Regional Campus Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus

Home Location Campus Off Campus

City

City Newark

State

State NJ

Northern State Prison, located in Newark, NJ

Position Information Recruitment/Posting Title Regional Scheduler UCHC NSP (Multiple Vacancies) Job Category Staff & Executive - Administrative & Support - General Department UCHC-Ph-Northern State Prison Overview University Correctional Health Care ( UCHC ), operating within Rutgers, The State University of New Jersey, is dedicated to excellence in providing physical, mental health, dental and sex offender treatment services to those involved in the criminal justice systems in New Jersey. UCHC operates with a total budget of $150 million and approximately 1,000 staff.
We are committed to being a leader in the delivery of effective, compassionate and accessible care informed by research within correctional environments.

We Care. We Teach. We Heal. We Improve.

Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world. Posting Summary Rutgers University Correctional Health Care ( UCHC ) is seeking a Regional Scheduler to work at Northern State Prison, located in Newark, New Jersey. Under the guidance of the Administrator, the Regional Scheduler processes all consultation requests and related documentation for the facility. The position will interface with the Statewide Ombudsperson on concerns elevated to a state level.

Among the key duties for this position are the following:

• Processes all consultation request forms and related paperwork for the facilities, including but not limited to:
  • Entries of consultation requests into the Inmate Eligibility System.
  • All scheduling functions for the consultation request including those for on-site clinic appointments and for off-site appointments.
  • Arranges the appropriate transportation of patients for appointments.
• Reviews and investigates inmate grievances related to healthcare, through medical record review and personal interviews with inmates and staff. Finalizes investigation with a written report to be distributed according to policy and procedure.
• Performs other related duties as assigned

Position Status Full Time Hours Per Week 40 Daily Work Shift Day Work Arrangement This position requires a full onsite work arrangement. FLSA Nonexempt Grade 147 Position Salary Annual Minimum Salary 41184.00 Annual Mid Range Salary 42224.00 Annual Maximum Salary 43492.80 Standard Hours 40.00 Union Description Teamsters 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview . Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience

• High School graduate required.
• Minimum of three (3) years of medical office or hospital experience including medical records clerical duties.
• Experience maintaining confidential relationships.

Certifications/Licenses

• Valid driver’s license is required. Must possess own vehicle or alternative means of transportation from one site to another.

Required Knowledge, Skills, and Abilities Preferred Qualifications

• Some college preferred
• Knowledge of Microsoft Office applications including Excel, Word and Outlook

Equipment Utilized Physical Demands and Work Environment Special Conditions Must be approved by the Department of Corrections ( DOC ) and adhere to all DOC requirements. Posting Details Posting Number 25ST0296 Posting Open Date Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Off Campus City Newark State NJ Location Details Northern State Prison, located in Newark, NJ Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a minimum of three (3) years of medical office or hospital experience including medical records clerical duties?
  • Yes
  • No
• * Do you have a valid driver's license and possess a vehicle or alternative means of transportation from one site to another?
  • Yes
  • No
• * Do you possess working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)?
  • Yes
  • No
• * Do you have knowledge of medical terminology?
  • Yes
  • No

Required Documents

Resume/CV

Optional Documents

Cover Letter/Letter of Application

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-4444 or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at [e-mail] .

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To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here .