Overview
Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Responsibilities
- Assist in overall revenue generation and relationship management of clients by efficiently making outgoing sales calls to the prospect and client base and handling incoming leads.
- Protect, secure, and properly handle all confidential data to prevent unauthorized access, improper transmission, and unapproved disclosure that could harm Ascensus or its clients.
- Demonstrate our I-Client service philosophy and Core Values (People Matter, Quality First, Integrity Always) through daily actions and support of the organizational culture.
- Engage with clients within the assigned geographic territory to generate sales through proactive call activity and periodic face-to-face presentations (up to 25% travel).
- Handle incoming calls and orders for all RPS products and services; document call activity for inbound and outbound calls accurately.
- Build relationships with a larger client base and provide excellent customer service responses.
- Make assigned calls within prescribed timeframes and respond to client inquiries urgently.
- Initiate and follow up with customers to sell or resolve problems, provide correspondence and reports as needed.
- Utilize a consultative selling approach and fact-finding scripts to prospect for new business.
- Generate sales by maximizing call activity and continuously expanding product and market knowledge.
- Attend training sessions, meetings, and industry conferences; read and file all product information in a timely manner.
- Read and evaluate market information (annual reports, news articles, market publications, etc.) and pursue information about competitors to inform the sales process.
- Maintain awareness of market dynamics and develop the full potential of each account.
- Collaborate with the Ascensus sales organization as a team and contribute to team management through strong work ethic and communication.
- Update databases, conduct fact finding, and document client information; efficiently use systems (AS400, Enterprise-Lotus Notes, Word, Internet, etc.) to document workflow and progress.
- Complete account documentation as requested and fulfill account correspondence as needed.
- Fulfill the sales process as defined (prospecting, interviewing, presenting, proposing, contract, and sale).
- Perform other duties as assigned.
Experience, Skills, Knowledge
- Associate or Bachelor’s degree; sales experience.
- Computer literacy; knowledge of the financial industry and retirement plans is preferred.
- Customer service skills and excellent communication abilities.
- Goal-driven and career-minded mindset.
Equal Opportunity & Compliance
We are proud to be an Equal Opportunity Employer. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, apply directly through our website.
Benefits
- Collaborative, idea-sharing environment
- Professional development with in-house training and tuition reimbursement
- Generous reward programs
- Paid time off
- Medical, dental & vision benefits
- Health Savings Account with employer contribution up to $1,100
- 401(k) & 529 college savings match programs
- Volunteer and charitable-giving programs
- Business casual dress