Regional Sales Manager

GEA Group; Oregon; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

12 paid holidays

136 hours PTO

7% 401(k) match

Tuition reimbursement

Wellness incentive program

Employee Assistance Program

Flexible Health Savings Accounts

Job summary

GEA Group seeks a seasoned Service Sales professional for North America to drive sales of spare parts, repairs, field service, upgrades, and SLAs within the Food & Dairy segment. You will lead strategy development and coordinate with New Equipment teams to maximize opportunities.

You will manage key accounts, identify cross-sell opportunities, and lead pricing and contract negotiations. Expect up to 75% travel and remote collaboration as needed.

Qualifications

• 5+ years of service sales or capital equipment sales experience.
• Experience in beverage industry and packaging knowledge is a plus.
• Willingness to travel up to 75% and operate remotely when needed.
• Excellent written and verbal communication across diverse stakeholders.

Responsibilities

• Promote and secure sales of spare parts, repairs, field service, upgrades, and SLAs for North America service business.
• Develop and implement group-wide sales strategy with cross-functional partners.
• Lead service sales activities for Food & Dairy segment and prioritize initiatives.
• Coordinate sales planning, forecasting and reporting for the area.
• Identify opportunities for service sales and maximize revenue.
• Manage key customer accounts and negotiate offers, quotes and contracts.

Skills

Relationship building

Strategic thinking

Customer focus

Negotiation

Travel readiness

Education

Bachelor’s degree in Engineering or Business

Job description

Start strong

• Medical, dental, and vision coverage begins on your first dayRecharge and refresh
• Enjoy
• 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or exploreInvest in your future
• 7% 401(k) employer match helps grow your retirement savings faster
• Take advantage of tuition reimbursement to further your education or skillset
• Our wellness incentive program rewards healthy habits
• Access to a confidential Employee Assistance Program for personal or professional guidance
• Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

The typical base pay range for this position at the start of employment is expected to be between $100,000 - $150,000 per year. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.

The Service Sales – Food & Dairy individual has the responsibility to promote and secure the sale of spare parts, repairs, field service, upgrades, customized service projects and service level agreements for North America service business.

S/he is responsible for development and implementation of the group-wide sales strategy, ensures a coordinated customer approach, with counterparts in New Sales to effect and realize joint opportunities.

Work with the Director of Service Sales and other business areas to fine-tune and implement service sales strategy for area of responsibilityLead service sales activities for Food & Dairy segment and prioritize initiativesCoordinate service sales planning, forecasting and reporting for respective areaAlign with the new equipment/project sales teams to ensure coordinated sales approach.Identify opportunities for service salesActively manage key customer accountsOperate in partnership with new equipment sales team to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.Effect the sales of GEA Service – Food & Dairy – North America; representing the company in a professional manner in the areas of spare parts, repairs, field service, upgrades, plus a wide range of service products to customers designed to improve the overall efficiency and effectiveness of our customer’s operational performance

Travel to potential and existing clients for securing opportunities and orders / agreements for responsible portfolio of products and services. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA. Actively promote small to medium scale projects and large plant Service Level Agreements Provide quotes, follow up and ensure the sale is executed in a timely manner. Participate in the negotiation of offers, quotations, and contracts (T&C) Develop the correct sales contacts / approach and final proposal in consultation with the appropriate GEA parties to offer the best value proposal to our customers. Use and implement sales tools — update frequently Participate in trade shows promoting equipment service sales activity along with new equipment sales. Provide market feedback (competition, trends, etc.) to equipment and service sales management. Utilize all available GEA resources to generate sales — new equipment sales persons, field service technicians, product specialists.

Entrepreneurial and sales competencies, as demonstrated by:

• Proven ability to build and maintain close relationships and networks with customers (decision makers, influencers, gate keepers, buyers)
• The ability to gain high levels of trust from customers and to predict customer and competitor actions
• Naturally entrepreneurial with a clear drive and strong customer focus. Thinks strategically
• Expresses company values in his / her conductMaintains composure and effective performance even under stressful conditions
• Demonstrates the will to succeed and accepts defeat as further development challenge
• Open minded and flexible to build on (optimize) proven success strategies
• Exhibits empathy and respect when dealing with subordinates, superiors and customers
• Enthusiastically supports company strategies and goals
• Ability to read and understand market trends and competitor developments and to adapt accordingly
• Strong commercial acumen to drive top line growth
• Ability to penetrate and develop new (unconventional) business
• Interpersonal skills:Strong communicator at all levels
• Listens carefully, contributes own opinions in a constructive matter
• Prioritizes customer needs, establishes effective relationships with customers as well as internal stakeholders
• The ability to exert influence on internal and external customers by conviction, persuasion and negotiation
• Communication requirements for the role:Internal customers: Employees, Director of Service Sale, Directors of new sales, regionally responsible service management.External customers: customers, industry associations, consultants, agents, dealers.

Experience

5 + years of service sales or capital equipment sales experience Working knowledge of the beverage industry and the manufacturing processes/equipment used to make low acid products; knowledge in aseptic processing and powder packaging a plus. Experience working remotely & comfortable with frequent travel In depth knowledge of service offerings and local market requirements of different customer groups Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands and cultures Capable of implementing strategic service sales plan Ability to travel up to 75% of time; some international travel may be required

Education / Work experience

• Required education: Bachelor’s degree, preferably in an Engineering discipline or Business Management (relevant experience with a demonstrated track record of success accepted in lieu)
• Required languages: English Service or capital equipment sales, experience in Service or engineering environment

At GEA, we don’t just offer jobs, we offer opportunities to thrive, grow, and make an impact.

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Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.

GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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