Regional Sales Manager

KB Home; Bellevue (WA); On-site; USD 135,000 - 145,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401K match

Paid time off

Life Insurance

Mobile phone stipend

Flexible Spending Accounts

Job summary

KB Home in Bellevue, WA, is seeking a dynamic sales leadership role within our division. You will oversee a growth-minded sales team, drive innovative strategies, achieve weekly commitments, and improve processes to deliver exceptional customer satisfaction.

The role emphasizes recruiting, training, retaining top talent, coaching based on metrics, and collaborating with all departments to meet business goals while upholding KB Home standards and the KB Edge customer service model.

Qualifications

• 3+ years proven sales management experience.
• Real estate license required; broker license preferred.
• Experience in home building industry preferred.

Responsibilities

• Drive sales team performance and achieve targets.
• Utilize CXP selling process and CRM tools.
• Guide negotiations to close deals.
• Develop traffic strategies to increase foot traffic.
• Collect market data to refine sales strategies.
• Strengthen Realtor/Broker outreach.
• Collaborate across departments to meet objectives.
• Lead or support in recruiting and training.
• Provide coaching based on performance metrics.
• Maintain high customer service standards under KB Edge.

Skills

Sales leadership

Team management

Negotiation

CRM software

Communication

Education

High School Diploma or equivalent

Bachelor's degree

Real estate license

Tools

CRM software

Microsoft Office

Job description

About KB Home

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don’t just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all.

The Opportunity

Take charge of a dynamic sales team within a designated area of our division. You'll execute on innovative sales strategies, achieve weekly sales commitments, and drive process improvements to deliver exceptional results and ensure top-tier customer satisfaction. Lead the way in recruiting, training, retaining, and developing a high-performing sales team, making a significant impact on our success.

Key Responsibilities

• Drive Sales Success: Regularly engage with sales consultants to monitor progress and provide support, ensuring they meet established targets.
• Optimize Sales Processes: Ensure all sales consultants utilize the company's CXP selling process and digital tools like our customer management system for tracking activities and performance.
• Navigate Negotiations: Provide expert guidance and solutions for challenging sales negotiations, helping sales consultants close deals effectively.
• Innovate Traffic Strategies: Collaborate with sales consultants to develop creative strategies that attract potential customers and increase foot traffic.
• Leverage Market Insights: Work with sales consultants to gather and analyze competitor and market data, using this information to enhance sales strategies.
• Strengthen Outreach: Enhance the Realtor Broker Outreach program by building strong relationships with local realtors and brokers, increasing referrals and community engagement.
• Foster Collaboration: Coordinate and collaborate with all departments to ensure alignment and support in achieving overall business objectives.
• Build a Talented Team: Lead or assist in recruiting, training, and retaining sales consultants, implementing effective retention strategies to maintain a motivated team.
• Enhance Performance: Provide constructive feedback and coaching based on performance metrics, identifying areas for improvement and creating development plans.
• Ensure Customer Satisfaction: Maintain high standards of customer service through the KB Edge business model, promptly addressing and resolving customer service issues.

What You Bring

• High School Diploma or Equivalent (required); Four Year College Degree (preferred).
• Valid Real Estate Salesperson License (required); Broker License (preferred).
• 3+ years proven sales management experience.
• Experience in home building or a related industry is preferred.
• Action-oriented with a strong drive to achieve defined sales and marketing goals.
• Demonstrated ability to motivate teams, develop employees, manage conflicts, and troubleshoot underperforming areas.
• Proven ability to seek solutions from the customer’s perspective and deliver high-quality customer service.
• Strong verbal and written communication skills, capable of conveying complex concepts accurately and persuasively.
• Proven ability to lead effective training sessions and conduct compelling oral presentations.
• Strong ability to work collaboratively within a team and build professional relationships, valuing others' ideas and cooperating willingly.
• Ability to make quick and accurate decisions informed by facts, data, and metrics, while leveraging a deep understanding of market and industry trends.
• Technical Skills: Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook). Experience with customer relationship management software.

Requirements

• Ability to work a flexible schedule on a consistent basis, including evenings, weekend and holidays.
• Ability to work in a sales office if needed from time to time.
• Conduct business in a professional and ethical manner to potential buyers and external brokers to reinforce goodwill and profitability for the company.
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Ability to stand or sit for extended periods.
• Ability to move about work location.
• Ability to drive/travel locally 90% of time.
• Ability to walk up and down stairs.
• Ability to observe details at close range and communicate information so others will understand.
• Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
• Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).
• The position is located at the division office and requires frequent travel between new home construction sales communities.

Compensation Details and Benefits

KB Home offers a competitive base pay. The expected base pay range for this position is based on experience and is noted below, paid semi-monthly. This position is also eligible to participate in a performance-based bonus program. KB Home provides a variety of benefits to employees, including Medical, Dental and Vision Insurance; 401K Plan with Company match (vesting percentage based on years of service); Paid Time Off - vacation (10-20 days per calendar year based on years of service), sick leave, bereavement leave (3-5 days), jury duty (up to 5 days), and paid holidays (11 per year). Life Insurance, business travel accident, optional insurance (paid by employee) for disability, supplemental life, AD&D, and critical illness; Monthly mobile phone stipend; Optional Flexible Spending Accounts for healthcare and dependent care.

Pay Range

USD $135,000.00 - USD $145,000.00 /Yr.

The KB Home Difference

Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do — and where people truly matter.

As a KB Home team member, you’ll experience:

• A culture defined by customer obsession and collaboration.
• The satisfaction of helping families achieve their dream of homeownership.
• Opportunities for growth and development within a nationally recognized company.

Visit ourcareer site to learn more about working at KB Home and joining our team.

KB Home wants prospective employees to protect themselves from fraudulent activity. Legitimate communication will only come from email addresses ending in @kbhome.com or through our applicant tracking system, iCIMS, using @icims.com or @talent.icims.com domains.

KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings.

KB Home is an Equal Opportunity Employer