Regional Sales & Logistics Coordinator (Remote)

Zimmer Biomet; Westminster (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Zimmer Biomet is seeking a Regional Sales Coordinator to champion our Eastern Time Zone operations from a US-based home office. You will balance case volumes across agencies and facilities, drive data-informed decisions using PowerBI, and partner with agencies to optimize resources for commercial success.

The role requires 2+ years in sales support or inventory roles, with SAP experience and strong Excel/PowerPoint skills. Travel is minimal; relocation is not required.

Qualifications

• 2+ years related sales support experience in customer support, inventory management or similar capacity or relevant experience within the department.
• Bachelor’s Degree preferred, Associate Degree (A.A) or equivalent from two-year college or technical school, or equivalent combination of education and experience.
• Previous experience at a medical device company preferred.
• Intermediate level understanding of Microsoft systems (Excel and PowerPoint specifically)
• Ability to speak effectively with groups of customers and employees of the organization
• Ability to define problems, collect data, establish facts, problem solve, and draw valid conclusions.
• Experience with SAP (ERP system) preferred

Responsibilities

• Mastermind allocation: Balance confirmed and projected case volumes across Sales Agencies and medical facilities.
• Drive data decisions: Own the Asset Measure program within PowerBI to maximize inventory efficiency.
• Empower sales teams: Partner with agencies to optimize their resources and drive commercial success.
• Process incoming orders via phone, Mobile App, or e-mail within 4 hours of receipt.
• Oversees the Asset Measure program by acting as the Subject Matter Expert for all asset utilization tools and ERP system for assigned region.
• Handles Agency hardware allocations and monitors late loaners to drive asset utilization
• Assists with the distribution of allocations, and pullbacks for the quarterly consignment review process
• Provides Asset Measure Program training to Sales Agents and management to drive consistency and continuous improvement among Agency Sales Representatives
• Reviews and researches flagged kits that are received in from a discrepant location
• Assists with Product Lifecycle analysis by product family, including market removal and bleed down of inventory
• Facilitates periodic Agency Business Reviews including review of key performance indicators which monitor and drive achievement of Sales and Business-level goals following agency audit.
• Develops and administers corrective action programs to underperforming Agencies, as well as, highlighting best practices identified across those Agencies exceeding performance expectations.
• Fields and researches disputed kit requests from Sales Agencies
• Maintains and distributes ad-hoc and monthly reporting to management of KPIs and asset utilization metrics
• Works with key customer personnel to collect and process Purchase Orders and promote timely payment of open receivables
• Tracks and communicates with sales regarding shipping statuses and critical product shortages
• Prepares sales and inventory reports for management and agencies
• Other duties as assigned

Skills

Sales support

Inventory management

Customer support

Microsoft Excel

Education

Bachelor’s Degree preferred

Associate Degree or equivalent

Tools

SAP ERP

PowerPoint

Excel

Job description

Zimmer Biomet is seeking a Regional Sales Coordinator to champion our Eastern Time Zone operations from a US-based home office. You will balance case volumes across agencies and facilities, drive data-informed decisions using PowerBI, and partner with agencies to optimize resources for commercial success.

The role requires 2+ years in sales support or inventory roles, with SAP experience and strong Excel/PowerPoint skills. Travel is minimal; relocation is not required.