Regional Quality Manager - Clinical (North/South)

The-Jane-Pauley-Community-Health-Center,-Inc.; Arlington (TX); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

PTO

401(k) with employer contribution

Life insurance

Disability coverage

Job summary

Jane Pauley Community Health Center, Inc. is seeking a Divisional Lead, Quality - Clinical to oversee clinical quality performance across JPCHC clinics.

This hybrid role involves regular travel among JPCHC sites and occasional remote work, with residency in Indiana. The ideal candidate will present dashboards, design improvement strategies, and drive data-informed clinical performance while ensuring adherence to regulatory requirements.

Qualifications

• Senior leadership experience in healthcare quality improvement.
• Experience using quality data to drive performance improvement.

Responsibilities

• Present quality dashboards, trends, risks, and improvement priorities to leadership.
• Design, implement, and monitor clinical quality improvement strategies.
• Analyze performance data to identify variation and opportunities.
• Develop corrective action plans and monitor progress.
• Translate quality measures to practical workflows and education.
• Partner with cross-functional teams to resolve quality gaps.
• Support adoption of evidence-based standards.
• Maintain documentation of initiatives and outcomes.
• Travel to JPCHC clinics as required.

Skills

Senior-level presentation

Communication

Analytical judgment

Ambulatory quality measures

Influence without authority

Facilitation

Change management

Education

Bachelor’s degree in healthcare administration/public health/nursing/health sciences/business

Tools

Quality data tools

Job description

Regional Quality Manager - Clinical (North/South)

Arlington Admin

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

The Divisional Lead, Quality - Clinical provides senior leadership for clinical quality performance across assigned practices and divisions. This role partners with practice administrators, group practice directors, clinicians, and operational leaders to interpret performance data, establish improvement priorities, and implement sustainable interventions. The position is accountable for clear presentation of quality results, timely response to performance gaps, and consistent application of evidence-based, payer, and regulatory requirements. This is a hybrid role and will have flexibility to work remote on occasion.

PLEASE NOTE: This is a hybrid position requiring regular travel among JPCHC clinics, with occasional flexibility to work remotely. Candidates must reside in Indiana, with preference given to those located near JPCHC clinic locations and able to travel between sites regularly.

Essential Duties and Responsibilities: Essential Duties include, but are not limited to the following:

• Present quality dashboards, trends, risks, and improvement priorities to clinic, divisional, and executive leaders.
• Design, implement, and monitor clinical quality improvement strategies aligned with organizational goals.
• Analyze performance data to identify variation, root causes, barriers, and opportunities for improvement.
• Develop corrective action plans for missed targets, assign accountability, and monitor progress through resolution.
• Translate quality measure specifications, regulatory changes, and payer requirements into practical workflows and education.
• Partner with clinical, operational, analytics, information technology, compliance, and population health teams to resolve quality gaps.
• Support leaders and care teams in adopting evidence-based standards and reliable improvement practices.
• Maintain accurate documentation of improvement initiatives, decisions, outcomes, and follow-up actions.
• Escalate material performance, compliance, data integrity, or implementation risks to appropriate leaders.
• Build repeatable processes that improve consistency, accountability, and sustainability across sites.
• Must be willing to travel to different locations and possess a valid Indiana Driver’s license and proof of auto insurance.
• Assist with special projects and other duties as assigned.

Clinical Quality Scope

• Primary and preventive care quality measures, including chronic disease management and screening performance.
• Access, continuity, care coordination, and follow-up across the patient care continuum.
• Clinical documentation, coding support, measure capture, and data integrity.
• Variation in performance across clinicians, clinics, patient populations, and divisions.
• Implementation of evidence-based standards and regulatory requirements in ambulatory care.

Core competencies

• Senior-level presentation and communication skills.
• Strong analytical judgment and ability to translate data into action.
• Knowledge of ambulatory quality measures, reporting requirements, and improvement methods.
• Ability to influence leaders and teams without direct authority.
• Strong facilitation, change management, prioritization, and follow-through.

Education and/or Experience

• Bachelor’s degree in healthcare administration, public health, nursing, health sciences, business, or a related field.
• 3-5 years of experience in healthcare quality improvement, ambulatory operations, population health, clinical performance management, or a related area.
• Demonstrated leadership experience as a people leader or senior individual contributor.
• Experience using quality data to develop, implement, and evaluate performance improvement plans.
• Must an Indiana resident.
• Ability to work in a hybrid approach, traveling to JPCHC clinics regularly and ability to work remotely on occasion.

Preferred Qualifications

• Experience in an FQHC, community health center, or multi-site ambulatory healthcare organization.
• Advanced degree in a relevant field.
• Certified Professional in Healthcare Quality, Lean Six Sigma, or another relevant quality improvement credential.
• Experience with healthcare analytics, quality reporting systems, and electronic health record workflows.

Why You’ll Love Working Here

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Jane Pauley Community Health Center, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.