Medical Director

The Jane Pauley Community Health Center, Inc; Indianapolis (IN); On-site; USD 190,000 - 230,000; Full time

Benefits offered by this job

Benefits package

401(k) with employer contribution

Life and disability insurance

Paid time off

Job summary

Jane Pauley Community Health Center, Inc. in Indiana seeks a Medical Director to provide senior clinical leadership across sites, including Indianapolis.

The role ensures high-quality, patient-centered care and adherence to HRSA, UDS, Joint Commission, and value-based standards, guiding teams toward safety-net excellence. The Medical Director partners with operations, nursing, quality, and behavioral health leaders to translate strategy into reliable frontline practice, develop high-performing

Qualifications

• MD or DO, board-certified in a primary care specialty.
• Minimum 5 years of clinical practice; leadership experience strongly preferred.
• Experience in FQHC, safety‑net, or Medicaid-focused environments.
• Demonstrated ability to lead clinicians, manage performance, and drive quality improvement.
• Experience with PCMH models preferred.
• Strong understanding of population health, disease management, and value-based payment programs.
• Proven success with pay‑for‑performance or quality incentive initiatives.
• Highly organized, detail-oriented, mission-driven, and an effective communicator.
• Proficiency with EHR systems and Microsoft Office.

Responsibilities

• Serve as the senior clinical leader for assigned sites, supporting physicians, advanced practice providers, and multidisciplinary teams.
• Promote evidence-based medicine, standardized workflows, and patient-centered care.
• Support integration across primary care, behavioral health, dental, optometry, and enabling services.
• Partner with Quality leadership to achieve UDS, HRSA, and payer quality benchmarks.
• Review and act on site-level dashboards and provider performance metrics.
• Lead quality improvement initiatives and corrective action plans.
• Support FTCA readiness through peer review, documentation standards, and risk mitigation.
• Lead Pediatric and Adult Clinical Councils related to P&T, clinical policies, and procedures.
• Conduct or support peer review, clinical coaching, and performance feedback.
• Participate in provider onboarding, mentoring, and remediation.
• Collaborate with the Chief Medical Officer on privileging, re‑credentialing, and professional standards.
• Partner with Operations and Nursing to optimize access, panel management, and clinic flow.
• Address variation in rooming processes, visit types, same-day access, and care team workflows.
• Support implementation of new clinical programs and service lines.
• Participate in reviews of adverse events, near misses, and patient complaints.
• Lead root cause analyses and ensure timely follow-up.
• Implement corrective actions and coaching to improve safety.
• Serve as the primary clinical liaison between frontline providers and system leadership.
• Communicate organizational priorities, policy changes, and quality expectations.
• Elevate site-level issues, risks, and resource needs to the Chief Medical Officer.

Skills

Leadership

Clinical Oversight

Strategic Planning

Population Health

EHR Proficiency

Quality Improvement

Communication

Team Development

Education

MD/DO

Board-certified in primary care

FQHC / safety-net experience

Hospital administration experience

Tools

Microsoft Office

EHR systems

Job description

Arlington Admin ; Indianapolis, Indiana, United States

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Medical Director – Job Summary

The Medical Director provides senior clinical leadership and oversight across assigned health center sites, including the 16th Street location. This role ensures high-quality, patient-centered care; strong provider performance; and consistent adherence to HRSA, UDS, Joint Commission, and value‑based care standards. The Medical Director partners closely with operational, nursing, quality, and behavioral health leaders to translate organizational strategy into reliable frontline practice. This is a highly visible leadership role ideal for a physician committed to safety‑net medicine, integrated care, and developing high-performing clinical teams.

Job Responsibilities

Clinical Leadership & Oversight

• Serve as the senior clinical leader for assigned sites, supporting physicians, advanced practice providers, and multidisciplinary teams
• Promote evidence-based medicine, standardized workflows, and patient-centered care
• Support integration across primary care, behavioral health, dental, optometry, and enabling services

Quality & Performance Management

• Partner with Quality leadership to achieve UDS, HRSA, and payer quality benchmarks
• Review and act on site-level dashboards and provider performance metrics
• Lead quality improvement initiatives and corrective action plans
• Support FTCA readiness through peer review, documentation standards, and risk mitigation
• Lead Pediatric and Adult Clinical Councils related to P&T, clinical policies, and procedures

Provider Performance & Development

• Conduct or support peer review, clinical coaching, and performance feedback
• Participate in provider onboarding, mentoring, and remediation
• Collaborate with the Chief Medical Officer on privileging, re ‑ credentialing, and professional standards

Access, Throughput & Clinical Operations

• Partner with Operations and Nursing to optimize access, panel management, and clinic flow
• Address variation in rooming processes, visit types, same-day access, and care team workflows
• Support implementation of new clinical programs and service lines

Patient Safety & Risk Management

• Participate in reviews of adverse events, near misses, and patient complaints
• Lead root cause analyses and ensure timely follow-up
• Implement corrective actions and coaching to improve safety

Medical Staff Communication

• Serve as the primary clinical liaison between frontline providers and system leadership
• Communicate organizational priorities, policy changes, and quality expectations
• Elevate site-level issues, risks, and resource needs to the Chief Medical Officer

Key Collaborative Relationships

The Medical Director works closely with:

• Chief Medical Officer, Chief Operating Officer, Chief Financial Officer, Chief Information Officer
• Directors of Operations, Quality & Population Health, Clinical Informatics
• Compliance Officer
• Behavioral Health leadership
• Site Managers and Nursing Leadership
• Physicians, Advanced Practice Clinicians, Therapists
• Contracted care management teams
  

Qualifications

Education & Experience

• MD or DO, board-certified in a primary care specialty
• Minimum 5 years of clinical practice; leadership experience strongly preferred
• Experience in FQHC, safety ‑ net, or Medicaid-focused environments
• Demonstrated ability to lead clinicians, manage performance, and drive quality improvement
• Experience with PCMH models preferred
• Strong understanding of population health, disease management, and value-based payment programs
• Proven success with pay ‑ for ‑ performance or quality incentive initiatives
• Highly organized, detail-oriented, mission-driven, and an effective communicator
• Proficiency with EHR systems and Microsoft Office

Licenses & Certifications

• Active Indiana Medical License
• Active Indiana DEA and CSR
• American Heart Association BLS certification

Travel

• Ability to travel up to 50% to regional practice locations

Physical Requirements

• Ability to sit, stand, walk, and perform routine office and clinical tasks
• Ability to lift up to 25 pounds occasionally
• Adequate vision for clinical and administrative work
  

Why Join Us

Join a mission-driven organization committed to equitable access, integrated care, and continuous improvement. As Medical Director, you will shape clinical excellence across multiple sites and support teams serving diverse and underserved communities

Why You’ll Love Working Here

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Jane Pauley Community Health Center, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.