Regional Quality Manager

The Walsh Group - Walsh Construction & Archer Western; Boston (MA); On-site; USD 162,000 - 240,000; Full time

Job summary

The Walsh Group - Walsh Construction & Archer Western is seeking a Regional Quality Manager for our New England teams. This role leads quality operations within one or more business groups, driving continuous improvement and risk management through the QMS to improve profitability.

You will collaborate with clients, project managers, and operations leaders; set KPIs, mentor QC staff, support training, audits, and standardized processes, and guide mega project start-ups and risk management across

Qualifications

• Bachelor’s degree in AEC or related field.
• 15+ years in AEC with 10+ years QA/QC leadership.
• Construction Industry Certification in Organizational Management, Auditing, and/or Training (preferred).
• Willingness to travel within area/region served.
• Excellent public speaking and training abilities.
• Strong communication, critical thinking and time management.

Responsibilities

• Coordinate with clients, Business Group Operations Managers, service providers, and Project Managers to ensure seamless application of quality programming for the region or BGLs.
• Establish, monitors and reports on KPIs for business groups and project teams to ensure continuous improvement; analyze trends and share lessons learned.
• Promote the importance of Quality in alignment with corporate strategy; support project implementation plans and training.
• Provide advanced leadership to drive staff development; mentor QC Managers and support recruitment and staffing.
• Assist BGLs and their Program, Area and Operations Managers in establishing quality staff requirements and developing qualified personnel.
• Routinely audits project and area quality programs for continuous improvement; provide feedback on major QIRs and relationships.
• Assist Division Director in QMS updating and auditing; maintain standardized quality processes and SOPs.
• Contribute to cross-division Quality initiatives and company-wide improvements; engage in improvement groups.
• Responsible for risk management strategy to improve profitability via process management and mitigation.
• Lead mega project start-up activities including PMP documents, organizational setup and partnering.
• Maintain relationships with owners, clients, subcontractors, design partners to support partnering and issue resolution.

Skills

Public speaking

Communication skills

Critical thinking

Problem solving

Education

Bachelor’s degree in AEC

Job description

Overview

We are currently seeking a Regional Quality Manager for our New England teams. The Regional Quality Manager is responsible for developing, implementing and leading quality operations within a single or multiple business groups. The Regional Quality Manager will be a leader of continuous improvement and risk management strategy through effective implementation of the QMS to improve profitability.

As a fourth-generation, family-owned business, Walsh recruits individuals who are seeking a small company feel with a large company backing. Walsh is a successful fast-growing company at the forefront of technology and is committed to being the employer of choice to our employees and the builder of choice to our customers.

There are many compelling reasons why exceptional people should consider a career with our company:

• Challenging, complex work
• Creative and innovative problem-solving environment
• Supportive, communicative managers who reward hard work
• Opportunities for growth, training, and development
• Flexibility in career path & progression
• Opportunities to work and live all over the United States

Responsibilities

• Continually coordinates with clients, Business Group Operations Managers, service providers, and Project Managers to ensure seamless application of quality programming for the region or BGLs.
• Establishes, monitors and reports on Key Performance Indicators (KPIs) for business groups and project teams to ensure continuous improvement. Analyzes group’s KPIs; evaluates trends and provides improvement strategies. Shares lessons learned throughout the company to continuously improve and reduce repetitive rework.
• Promotes the importance of Quality throughout the company in alignment with corporate strategy; supports creation of project implementation plans and training.
• Provides advanced leadership to drive development of staff. Has high-level interactive involvement with strategic recruitment and staffing, succession planning and training. Serves as mentor and coach to all levels of QC Managers to advance their careers at Walsh, improving retention.
• Assists BGLs and their Program, Area and Operations Managers in establishing project quality staff requirements as well as identifying/developing qualified quality project personnel.
• Routinely audits project and area quality programs seeking continuous improvement; utilizing the Project QC Evaluation and other auditing tools. Provides feedback to Operations and Quality Management of major QIRs, project team relationships, owner/client perceptions and overall quality management recurring non-conformances.
• Assists Division Director in QMS updating and auditing. Establishes, implements and maintains standardized quality processes and standard operating procedures.
• Contributes to company-wide and cross-division Quality initiatives, lesson sharing and overall continuous improvement. Involvement in support groups such as Construction Technology Forum (CTF), Focus Group or other company improvement initiatives is encouraged.
• Responsible for risk management strategy that helps business groups improve profitability by reducing risk and improving efficiency via process management and risk mitigation.
• Responsible for mega project start-up including project management planning (PMP documents), documentation setup and initial partnering efforts. Supports in project pursuits via proposal write-ups, quality cost estimation and contractual risk management.
• Maintains relationships with owners, clients, subcontractors, design partners and stakeholders to support project partnering and issue resolution. Coordinates initial project quality training and partnering efforts.

Qualifications

• Bachelor’s degree in AEC program or equivalent related field experience
• Preferred Construction Industry Association Certification in Organizational Management, Auditing, and/or Training
• Minimum 15 years of experience in AEC with a minimum of 10 years QA/QC leadership
• Preferred Professional Registration in an AEC
• Travel required within area or region served
• Must be a proficient public speaker, presenter and trainer
• Excellent communication skills, critical thinking and problem-solving abilities, and ability to prioritize, organize and manage time
• Salary range: $162,000 - $240,000 annually

Division: Water

Job Category: Quality

Job Type: Full_time

The Walsh Group, Ltd. Is committed to providing equal opportunity to qualified applicants with disabilities to compete for jobs. To request a reasonable accommodation in completing this application, please contact the Human Resources Department at 312-563-5905 or [e-mail].

An Equal Opportunity Employer, Disability/Veteran