Regional Quality Manager

walshgroup; Boston (MA); On-site; USD 162,000 - 240,000; Full time

Benefits offered by this job

Challenging work

Innovative environment

Supportive management

Growth opportunities

Flexible career path

US-wide opportunities

Job summary

Walsh Group is seeking a Regional Quality Manager for New England, leading quality operations across business groups. You will drive continuous improvement and risk management through the QMS to improve profitability and project outcomes.

The role emphasizes leadership, staff development, and cross-functional collaboration with clients, project managers, and operations teams. Salary reflects senior leadership with strong travel across the U.S.

Qualifications

• Bachelor's degree in AEC or related field.
• Preferred certification in organizational management, auditing, or training.
• Minimum 15 years in AEC with 10+ years QA/QC leadership.
• Preferred professional registration in an AEC field.
• Travel within the area/region served.
• Public speaker, presenter and trainer.
• Strong communication, critical thinking, problem-solving, prioritization, and time management.

Responsibilities

• Coordinate with clients and project teams to apply quality programs regionally.
• Set up, monitor and report KPIs; analyze trends and drive improvements.
• Promote quality aligned with strategy; assist in plans and training.
• Lead staff development; mentor QC Managers; support succession and training.
• Assist in staffing quality roles and recruiting qualified personnel.
• Audit programs for continuous improvement; provide feedback on QIRs and relationships.
• Support QMS updates; establish standardized processes and SOPs.
• Contribute to cross-division quality initiatives and group improvement.
• Drive risk management to improve profitability via process controls.
• Lead mega project start-ups; assist in proposals with quality cost estimates.
• Maintain relationships with owners/clients/subcontractors; support training.

Skills

Public speaking

Communication

Critical thinking

Time management

Education

Bachelor's degree in AEC or related field

Professional registration in an AEC (preferred)

Construction Industry Certification in org mgmt/auditing/training (preferred)

Job description

OVERVIEW

We are currently seeking a Regional Quality Manager for our New England teams.

The Regional Quality Manager is responsible for developing, implementing and leading quality operations within a single or multiple business groups. The Regional Quality Manager will be a leader of continuous improvement and risk management strategy through effective implementation of the QMS to improve profitability.

As a fourth-generation, family-owned business, Walsh recruits individuals who are seeking a small company feel with a large company backing. Walsh is a successful fast-growing company at the forefront of technology and is committed to being the employer of choice to our employees and the builder of choice to our customers.

There are many compelling reasons why exceptional people should consider a career with our company:

• Challenging, complex work
• Creative and innovative problem-solving environment
• Supportive, communicative managers who reward hard work
• Opportunities for growth, training, and development
• Flexibility in career path & progression
• Opportunities to work and live all over the United States

RESPONSIBILITIES

• Continually coordinates with clients, Business Group Operations Managers, service providers, and Project Managers to ensure seamless application of quality programming for the region or BGLs.
• Establishes, monitors and reports on Key Performance Indicators (KPIs) for business groups and project teams to ensure continuous improvement. Analyzes group's KPIs; evaluates trends and provides improvement strategies. Shares lessons learned throughout the company to continuously improve and reduce repetitive rework.
• Promotes the importance of Quality throughout the company in alignment with corporate strategy; supports creation of project implementation plans and training.
• Provides advanced leadership to drive development of staff. Has high-level interactive involvement with strategic recruitment and staffing, succession planning and training. Serves as mentor and coach to all levels of QC Managers to advance their careers at Walsh, improving retention.
• Assists BGLs and their Program, Area and Operations Managers in establishing project quality staff requirements as well as identifying/developing qualified quality project personnel.
• Routinely audits project and area quality programs seeking continuous improvement; utilizing the Project QC Evaluation and other auditing tools. Provides feedback to Operations and Quality Management of major QIRs, project team relationships, owner/client perceptions and overall quality management recurring non-conformances.
• Assists Division Director in QMS updating and auditing. Establishes, implements and maintains standardized quality processes and standard operating procedures.
• Contributes to company-wide and cross-division Quality initiatives, lesson sharing and overall continuous improvement. Involvement in support groups such as Construction Technology Forum (CTF), Focus Group or other company improvement initiatives is encouraged.
• Responsible for risk management strategy that helps business groups improve profitability by reducing risk and improving efficiency via process management and risk mitigation.
• Responsible for mega project start-up including project management planning (PMP documents), documentation setup and initial partnering efforts. Supports in project pursuits via proposal write-ups, quality cost estimation and contractual risk management.
• Maintains relationships with owners, clients, subcontractors, design partners and stakeholders to support project partnering and issue resolution. Coordinates initial project quality training and partnering efforts.

QUALIFICATIONS

• Bachelor's degree in AEC program or equivalent related field experience
• Preferred Construction Industry Association Certification in Organizational Management, Auditing, and/or Training
• Minimum 15 years of experience in AEC with a minimum of 10 years QA/QC leadership
• Preferred Professional Registration in an AEC
• Travel required within area or region served
• Must be a proficient public speaker, presenter and trainer
• Excellent communication skills, critical thinking and problem-solving abilities, and ability to prioritize, organize and manage time
• Salary range: $162,000 - $240,000 annually

Salary Range Disclaimer

Please note that job titles may span more than one career level. The actual base pay is dependent upon many factors, including but not limited to: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for a bonus and o

The Walsh Group, Ltd. Is committed to providing equal opportunity to qualified applicants with disabilities to compete for jobs. To request a reasonable accommodation in completing this application, please contact the Human Resources Department at 312-563-5905 or [e-mail].

An Equal Opportunity Employer, Disability/Veteran