Regional Property Manager- MD, DC, PA and Northern Virginia.

Enterprise Community Partners; Baltimore (MD); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Dental/Health/Vision plans

401(k) matching

Tuition reimbursement

Job summary

Enterprise Community Partners in Baltimore seeks an accomplished Property Manager to lead multi-site residential properties. You will direct day-to-day operations, manage budgets and marketing efforts, and ensure resident satisfaction while upholding safety and regulatory compliance.

You will mentor a team, drive process improvements, and partner with cross-functional teams to deliver community impact. A strong track record in housing management and a commitment to equity are essential.

Qualifications

• Five years property management experience with at least three years in a supervisory role.
• Bachelor’s degree preferred.
• NCHM COS & TCS certification or commitment to obtain certifications.

Responsibilities

• Attracts, retains, coaches, motivates and leads a high-performance team of Property Managers.
• Oversees budgets and maintenance plans and coaches to meet targets.
• Monitors occupancy goals and marketing plan execution.
• Implements efficient operating systems and controls with Enterprise standards.
• Maintains communication strategies for timely information sharing.
• Reviews and approves property expenses and vendor invoices.
• Interacts with residents, agencies and vendors to resolve issues.
• Prepares and analyzes reports on financial and operating data.
• Monitors property condition, maintenance, and capital needs.
• Partner with Resident Services to offer community initiatives.
• Enforces safety protocols and compliance with regulations.
• Identifies talent for future opportunities and mentors staff.
• Keeps management informed about market trends and conditions.

Skills

Property management

Team leadership

Budgeting

Communication

English proficiency

Marketing & leasing

Education

High School Diploma or GED

Bachelor’s degree preferred

NCHM COS / TCS Certification

Tools

Excel

Microsoft Word

Job description

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with exceptional benefits package.

Job Description Summary:

• Attracts, retains, coaches, motivates and leads a high-performance team of Property Managers and subordinate teams who collectively direct day to day operations of properties within the portfolio; holds teams accountable for meeting all mission, quality, safety and other performance objectives.
• Oversees the development and performance of property operating budgets and maintenance plans; provides timely coaching, direction and corrective action to ensure achievement of plan objectives, financial targets, quality standards, resident satisfaction and associate engagement.
• Monitors sales performance of communities; ensures effective execution of the marketing plan and achievement of occupancy goals.
• Works closely with Home Office support departments to implement and maintain effective operational systems, processes and controls that are consistent with Enterprise Residential standards and applicable regulations.
• Establishes and maintains effective communication strategies with teams, ensuring timely and effective sharing of information and a culture of openness.
• Monitors, reviews, and approves property expenses such as payroll, vendor invoices etc.
• Interacts with residents, agencies, vendors and others to effectively resolve escalated issues.
• Prepares, analyzes, monitors, and distributes reports on a variety of operational and financial data; responds appropriately based on results.
• Monitors the building, grounds, and surrounding areas to assess the physical condition of, maintenance, and capital improvement needs of each property.
• Partners with the Resident Services Department to ensure robust initiatives are offered at assigned communities; holds Property Managers accountable for supporting an active program and encourages participation among residents; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
• Holds property teams accountable for the implementation and routine practice of safety protocols in the community; sets a strong example and holds associates accountable for practicing a culture of safety.
• Continuously identifies talent within the properties and works proactively to develop associates for future opportunities within the organization.
• Stays abreast of trends and best practices throughout the industry and of current events and conditions in the local markets; keeps management appropriately informed.
• Ensures compliance with Federal, State, and local regulations and Enterprise Residential’s mission policies, procedures and standards.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Directly manages Property Managers. Carries out supervisory responsibilities in accordance with Enterprise Residential’s policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.

ESSENTIAL SKILLS, EXPERIENCE AND TALENTS:

• Minimum five years property management experience or management experience in a related field, with at least three years in a supervisory role, and a minimum of three years of multiple-site residential management experience.
• High School Diploma or G.E.D. required; Bachelor’s degree preferred.
• NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.

DC Property Management License or CPM preferred.

• Strong financial acumen; Demonstrated ability to understand basic financial statements and to manage expenses and revenue within budgets.
• Demonstrated experience and solid track record in marketing and leasing.
• Ability to lead, direct, and motivate others to innovate and excel.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to apply reason, logic, and advanced problem-solving skills to resolve complex and/or sensitive issues.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
• Excellent interpersonal skills. Positive attitude, enthusiasm and energy.
• Strong attention to detail. Strong customer service orientation to older adults.

• Ability to handle a high volume of telephone calls.

REQUIREMENTS:

• Possess and maintain timely and reliable transportation.

Total Rewards at Enterprise:

You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.

The base salary range for this role is $100,000/year to $125,000/yeardepending on level of skills and experience. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.

This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.

Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.

Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.