Regional Property Manager

GoldOller Real Estate Investments LLC; Philadelphia (Philadelphia County); In loco; USD 100.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

12 paid holidays

PTO up to 12 days

Medical/Dental/Vision plans

Company-paid life insurance

401(k) with company match

Parental leave

Company-paid certifications/licensing

Amenities access

Descrizione del lavoro

GoldOller Real Estate Investments LLC is seeking a Regional Property Manager in Philadelphia, PA. You will lead a portfolio, coach site teams, and manage budgets to maximize NOI and occupancy, while upholding safety and regulatory standards.

You will collaborate with senior leadership, optimize operations, and ensure high-quality resident experiences across multiple properties, with travel as needed and a focus on sustainable growth.

Competenze

• Minimum 5 years of Community Manager experience.
• Knowledge of company policies, property management operations, and Fair Housing/landlord-tenant law.
• Ability to manage multiple properties across states.
• Strong organizational, administrative, and leadership skills.
• Proficient with property management software and technology platforms.
• Valid driver’s license and insured vehicle.
• Willingness to work weekends or after hours during emergencies.
• Bachelor’s degree preferred; CAM/CAPS certifications preferred.

Mansioni

• Monitor portfolio performance, including occupancy and NOI metrics.
• Lead and develop Community Managers and site teams.
• Prepare and manage annual budgets for properties.
• Oversee marketing strategies to drive occupancy and rent growth.
• Ensure safety, preventative maintenance, and emergency procedures are followed.
• Review contracts and ensure PO approvals before expenses.

Conoscenze

Community management

Leadership & coaching

Budgeting & financials

Property management software

Communication skills

Travel availability

Formazione

Bachelor’s degree in business/management

CAM/CAPS certification preferred

Strumenti

HappyCo

Monday.com

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regional Property Manager

Regional Manager Full-time Management Philadelphia, PA, US

2 days ago Requisition ID: 13797

Salary Range: $100,000.00 To $115,000.00 Annually

At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll shape communities, build lasting relationships, and grow your own career along the way. We're proud to be ranked among the top in ORA Power Rankings and to hold a 4.6 rating on Glassdoor from our very own team. When you join GoldOller, you're not just finding a job. You're finding a place where you belong, a purpose you can believe in, and a company that invests in your future. Ready to make an impact?

Position Purpose:

The Regional Property Manager (RPM) is a strategic leader responsible for the performance, growth, and culture of a portfolio of properties. Reporting to the Director of Operations and President, the RPM ensures multiple aspects of operational excellence, drives NOI performance, and builds high-performing teams through coaching, mentorship, and accountability. The RPM is responsible for direct budget preparation, monitoring budgets, preparing reports of activities and fiscal status, monitoring operating practices and procedures, and recommending changes to promote efficiency. This role requires balancing business acumen with people leadership—guiding Community Managers and site teams to deliver exceptional Gold Standard resident experiences while cultivating talent for future growth.

Operational, Strategic & Financial Leadership

• Monitor collections, vacancy, and loss reports; ensure delinquency procedures and evictions are completed timely across the portfolio.
• Review and enhance operational, personnel, and departmental policies to improve efficiency and service quality.
• Assist in preparing and reviewing annual budgets for assigned properties.
• Maximize revenue by leveraging approved marketing plans and recommending rent growth opportunities.
• Conduct monthly and quarterly site inspections via HappyCo and submit timely reports to senior leadership.
• Oversee marketing strategies to drive occupancy and recommend rent adjustments based on market conditions.
• Manage emergency on-call schedules and follow up to ensure proper response and handling.
• Ensure accuracy of monthly reports, including asset performance, occupancy, and financial results.
• Maintain a 50% average make-ready percentage; create action plans for shortfalls and notify senior leadership when risks arise.
• Ensure rentable inventory is always available to sustain occupancy growth.
• Review and approve purchase orders; ensure PO compliance and proper approvals before expenses occur.
• Implement strategic initiatives aligned with company KPIs and operational goals.
• Monitor team task management systems (such as Monday.com).
• Partner with senior leadership on contract negotiations, cap-ex planning, and major operational initiatives.
• Ensure residents receive consistent, high-quality service through strong processes and community partnerships.
• Oversee resolution of escalated resident issues, lease terminations, grievances, and legal matters in compliance with policy and law.
• Promote safety and building standards by ensuring preventative maintenance and emergency procedures are executed effectively.
• Support additional operational needs as required.

Coaching, Leadership & Talent Development

• Mentor and develop Community Managers and site teams with ongoing coaching, feedback, and guidance.
• Lead with a growth mindset and support professional development, succession planning, and continuous learning.
• Conduct interviews, property inspections, performance evaluations, and growth plans; set expectations and address performance gaps with accountability and documentation.
• Foster a culture of collaboration, empowerment, and engagement aligned with company values.
• Ensure new hires receive thorough onboarding, training, and support on all core technologies.
• Review and approve timecards, leave requests, and staffing schedules to maintain proper coverage across communities.
• Coordinate staffing to ensure all properties are adequately and efficiently supported.

Position Requirements

• Minimum 5 years of Community Manager experience required.
• For internal candidates, proven performance within the current portfolio/property is required.
• Highly detail-oriented self-starter with strong follow-through.
• Knowledge of company management policies, property management operations, and relevant local/state laws, including Fair Housing and Landlord-Tenant Law.
• Ability to make informed decisions on legal escalations in alignment with company policies.
• Basic understanding of building maintenance, fire safety, and liability reduction.
• Ability to manage multiple properties, including multi-state portfolios.
• Strong organizational, administrative, and office-management skills.
• Effective supervisory and leadership skills.
• Proficient with property management software and technology platforms.
• Ability to maintain required records, including tenant files, reports, and operational documentation.
• Strong verbal and written communication skills.
• Skilled at generating accurate reports, records, and financial documentation.
• Able to build and maintain strong working relationships with peers, leadership, residents, vendors, and community partners.
• Valid driver’s license and insured personal vehicle required.
• Personal cell phone required for communication with teams and leadership.
• Willingness to work weekends or after hours during emergencies or escalated issues.
• Ability to travel out of state and stay overnight when needed.
• Professional appearance and demeanor.
• Preferred certifications: CAM, CAPS, or related credentials.
• Bachelor’s degree in business, management, or related field preferred.
• Must live within a short driving distance of at least one asset in the assigned portfolio.

Who We Are
GoldOller Real Estate Investments is a dynamic and growing company that acquires, develops, and operates multifamily communities across the country. With more than 40,000 units under management in 12 states, we proudly represent over $2.6 billion in assets. Our success comes from investing not only in properties - but in our people.

Perks & Benefits We Offer
GoldOller believes in a healthy work-life balance. Keeping our employees in mind, here are just a few of the benefits we provide:

• 12 paid holidays, plus a Celebrate YOU Day
• Up to 12 days of PTO in your first year (vacation, personal, and sick time), growing with tenure
• Medical, dental, and vision plans for you and your family, starting the 1st of the month after 60 days of employment, plus a company-paid Health Reimbursement Account
• Company-paid life insurance and Long-Term Disability coverage
• 401(k) with a company match of 20¢ on every $1 you save, on up to 5% of your pay
• Paid maternity, adoption, and parental leave (after 2 years of service), plus paid bereavement leave
• Company-paid certifications & licensing
• Complimentary access to GoldOller community amenities (pools, fitness centers, wellness classes)