Regional Property Manager

Rippling, Inc.; Bellevue (WA); On-site; USD 80,000 - 120,000; Full time

Job summary

Ad-West Realty Services, Inc. is seeking a Regional Property Manager to oversee 20-25 apartment communities across Washington state, ensuring financial, physical, and operational goals are met within affordable housing programs.

You will build and lead a team of on-site managers, foster strong client relationships, monitor budgets, review financials, and continuously improve processes to deliver exceptional service.

Qualifications

• Minimum 2 years in a supervisory/leadership role
• Ability to read, understand, and analyze financial statements
• Budgeting and forecasting experience
• Property management knowledge in affordable housing a plus

Responsibilities

• Operational Oversight of 20–25 apartment communities in Washington State
• Lead and manage a team of on-site managers
• Develop and monitor annual budgets; review monthly financials and reports for owners
• Conduct regular property inspections and quality assurance
• Address performance issues and maintain high standards of property management

Skills

Leadership

Communication

Attention to detail

Analytical thinking

Multitasking

Teamwork

Tools

Office 365

Microsoft Excel

Microsoft Word

Job description

Ad-West Realty Services, Inc. is a professional, full-service property management company specializing in managing affordable housing apartment communities in the states of Washington, Oregon, and Nevada since 1986. We believe that all people deserve affordable, safe, and well cared for homes and strive to make positive differences in others’ lives.

Company Culture

• Small, people-oriented company
• Professional but casual, family atmosphere
• We strive to provide excellent and integrity-backed service for our clients, residents, colleagues, and all others we work with
• A community with a love for continuous improvement and innovation

What you will be doing

Regional Property Managers are the heart of our property management department, being responsible for the operational oversight of a diverse portfolio of apartment communities financed through various affordable housing programs (LIHTC, USDA RD, HUD, etc.). This role involves developing and managing a team of on-site managers, ensuring that all company and program policies and procedures are implemented, and that properties consistently meet or exceed their financial, physical, and operational goals.

Regional Property Managers build and maintain robust relationships with the site management teams, driving performance, fostering professional growth, and optimizing operational processes. Likewise, as the main point of contact for the clients in their portfolio, the Regional Property Managers are responsible for building strong relationships and delivering exceptional customer service to our clients. The successful candidate will possess a blend of property management expertise, proven management skills, and a proactive approach to questioning and enhancing our processes, systems, and tools.

Key Responsibilities

• Operational Oversight: Manage the operational, financial, and compliance aspects of 20-25 apartment communities throughout Washington State, with support from our Accounting, Administrative, and Compliance teams.
• Leadership: Lead and manage a team of on-site managers to ensure optimal management and performance of each community in your portfolio.
• Financial Management: Develop and monitor annual budgets for each property, review monthly financials statements, prepare monthly reports for property owners, and ensure that each property achieves its financial, occupancy, and physical objectives, setting the stage for long-term success.
• Quality Assurance: Conduct regular property inspections to maintain, enhance property conditions, and build rapport with on-site team members.
• Performance Management: Address performance issues swiftly and effectively, maintaining high standards of property management and team accountability.

Qualifications

General

• Positive Attitude: Bringing a positive, can-do attitude to the workplace, consistently striving for excellence
• Effective Communication: Proficient in conveying information clearly in both written and verbal forms
• Continuous Improvement: An ongoing commitment to personal and professional growth
• Computer Literacy: Proficiency in Office 365, particularly Microsoft Word and Excel
• Accurate Data Entry Skills: Exceptional attention to detail, ensuring accuracy
• Critical Thinking Skills: The ability to thoughtfully approach problems in a logical manner
• Robust Problem-Solving Abilities: Adeptness in identifying issues and devising practical solutions
• Multitasking: Ability to handle multiple tasks in a high-pressure environment while meeting deadlines
• Teamwork Value: Recognizing and embracing the importance of collaboration and team cohesion

Experience:

• Exceptional leadership skills with experience in team development and staff management
• Minimum of 2 years in a supervisory/leadership role
• Ability to read, understand and analyze financial statements
• Budgeting and forecasting
• Property Management experience a plus, but not required
• Affordable housing program knowledge (USDA RD, LIHTC, HUD) a plus, but not required

Physical Requirements:

• Ability to complete thorough physical inspections of apartment communities:
• Must be able to drive up to 8 hours per day to reach diverse locations.
• Must be able to travel via aircraft.
• Must be able to move safely over uneven terrain or in confined spaces.
• Must be able to traverse irregular and steep terrain.
• Must be able to ascend and descend stairs.
• Must be able to ascend and descend ladders.
• Must be able to lift objects weighing up to 50 lbs.

Mental Requirements:

• Ability to concentrate and maintain focus while managing multiple, competing priorities and interruptions throughout the day
• Ability to analyze financial statements, budgets, and operational data, and exercise independent judgment to identify problems and determine appropriate action
• Ability to organize, prioritize, and track numerous open items, deadlines, and responsibilities across 20 properties without losing track of details
• Ability to communicate clearly and adapt communication style depending on audience
• Ability to manage and de-escalate high-stress or emotionally charged situations while maintaining professionalism
• Ability to receive, process, and respond to feedback and coaching conversations, including delivering constructive or corrective feedback to direct reports
• Ability to organize, prioritize, and track numerous open items, deadlines, and responsibilities across 20-25 properties without losing track of details
• Vacation, Sick, and 13 company paid Holidays