Regional Product Specialist

Mizuho OSI; Newark (NJ); On-site; USD 75,000 - 105,000; Full time

Job summary

Mizuho OSI is seeking a Regional Product Specialist to provide sales support, education, and field demonstrations of the Support Surfaces portfolio across an assigned territory. You’ll engage hospitals, surgeons, and OR staff to drive adoption and ensure customer success.

Role requires excellent communication, ability to travel 30–60% within the region, and a Bachelor’s degree with clinical or business background; prior sales experience is preferred.

Qualifications

• Experience and education per job level as described.
• Microsoft Office proficiency; CRM experience preferred (Salesforce).
• Excellent oral and written communication and interpersonal skills.
• Ability to present to individuals and large groups including physicians and OR staff.
• Knowledge of Trust Triangle sales process preferred.
• Professional interaction with medical community in an ethical manner.
• Ability to function in an operating room environment.
• Strong time and workload management for a regional territory.
• Clinical knowledge in Orthopedics, Spine, and general surgical procedures preferred.
• Education or experience in a hospital environment required.
• Must live within 20 miles driving distance of the territory.
• Valid driver's license and auto insurance required.
• Ability to travel 30%–60% within the assigned region.
• Mechanical aptitude and ability to learn anatomy, physiology and medical terminology.

Responsibilities

• Gain market knowledge and monitor procedures, new technologies, and utilization techniques.
• Conduct surgery table pad assessments and advise on replacements.
• Identify new support surface opportunities and maintain a sales funnel via Salesforce.
• Meet or exceed quotas for the assigned territory.
• Develop professional relationships with physicians, hospital management, and clinical staff using the Trust Triangle.
• Educate customers on product features using technical knowledge of capabilities and limitations.
• Participate in learning courses hosted by implant/partner programs as needed.
• Educate and train customers with pre- and post-sale demonstrations and in-services.
• Attend surgeries to support staff using Mizuho OSI products; follow hospital protocols.
• Represent products at tradeshows and courses upon request.
• Provide coverage for vacant territories when needed; possibly outside the region.
• Maintain company-issued cell phone, laptop, and participate in vehicle program.
• Submit accurate expense reports timely per policy.
• Support corporate vision, mission, and values; adhere to internal Quality System policies.

Skills

CRM (Salesforce)

Communication

Sales presentations

Team collaboration

Technical product knowledge

Education

Bachelor's degree (business or clinical)

Tools

Salesforce

Job description

Candidate preferred reside in Northern New Jersey, Westcheser County, or the 5 buroughs of New York City.

About Company

Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company's portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

Job Summary

The primary role of the Regional Product Specialist is to provide sales, support, and education to surgical institutions within an assigned Region. The primary support provided by this position is evaluating Support Surfaces, installing products, demo products and contributing to the sales of Mizuho OSI products and services.

We are looking for you, if you have the ability to:

• Effectively communicate to healthcare providers and clinical staff
• Work in a team environment partnering with multiple Account Managers
• Become the subject matter expert for Mizuho OSI complete product line
• Provide support as the subject matter expert in the Support Surfaces Portfolio. Meet or exceed the sales quota for Support Surfaces in your assigned territory.
• Take the initiative and be a key stakeholder in launch of new products

Responsibilities

• Gain market knowledge and maintain awareness of procedures, new technologies, and utilization techniques. Maintain awareness/compile and communicate competitive information on equipment and devices preferred by the marketplace.
• Conduct surgery table pad assessments to help educate customers on the pad conditions and advise of replacements required.
• Proactively identify new support surface opportunities, maintain a sales funnel via Salesforce.
• Meet or exceed the quota set for your assigned territory for Support Surfaces.
• Utilize the \"Trust Triangle\" to develop professional relationships within the healthcare community in assigned region with physicians, hospital management, and clinical personnel.
• Evaluate customer’s needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering.
• Participate in assigned learning institute courses hosted by implant / strategic partners as needed and assigned by Region Manager.
• Educate and train customers on Mizuho OSI products. Provide pre- and post-sale product demonstrations, customer product in-services and clinical support. Attend surgical cases to support staff in the use of Mizuho OSI products/equipment as necessary. Adhere to specific hospital protocols and procedures.
• Advise customers of equipment for a given need based on product and technical knowledge of the market procedures and products.
• Represent Mizuho OSI products at tradeshows and courses when requested to do so.
• Provide Sales coverage for vacant Sales territories when requested to do so; could be assignment outside assigned region.
• Maintain a company issued cell phone and portable computer in order to conduct business. Participate in the company vehicle program.
• Complete and submit accurate expense reports to document activity and expenditures in a timely manner according to the Expense Policy.
• Understand, support and follow the Corporate Vision, Mission & Values Statements.
• Support company goals and objectives.
• Understand, follow and support Mizuho OSI's internal Quality System policies, procedures and work instructions including but not limited to applicable external regulations (21 Code of Federal Regulations Part 820 Quality System Regulations and applicable International Standards).

Qualifications & Requirements

• Experience and education - as outlined below, per job level.
• Computer literate and thorough familiarity with Microsoft Office Suite. Working knowledge of CRM is preferred; Salesforce.com is preferred.
• Excellent oral and written communication and interpersonal skills, including persuasive and expositive skills.
• Ability to effectively make formal and informal product presentations to individuals as well as to large groups, including physicians, RNs, OR staff, Hospital Supply Chain, and Hospital Executives.
• Knowledge of the Trust Triangle sales process preferred.
• Ability to effectively interact within the medical professional's community in an ethical and professional manner, including but not limited to interactions with Physicians, Surgeons, Nurse, and Hospital Administration.
• Ability to function in an operating room environment and attend surgical procedures as necessary.
• Ability to effectively and independently manage time and workload with assigned regional territory.
• Clinical knowledge and experience within specialties of Orthopedics, Spine, and General surgical procedures is preferred.
• Education and/or experience in hospital environment required.
• Must live within 20 miles driving distance of assigned territory
• Able to provide a valid driver's license and proof of auto insurance policy meeting the minimum requirements set by the company.
• Ability to travel between 30% and 60% within the assigned region, cover the business travel expenses, and submit reimbursements in accordance with company policy.
• Mechanical aptitude and ability to learn anatomy, physiology and medical terminology.

Education And Experience

Bachelor's degree in business, or a clinical degree/certification or a degree in a related field preferred.

Prior clinical experience preferred; prior sales experience preferred.

What You Need To Be Prepared For

While performing the duties of this job, the employee is regularly required to talk or hear. Routine and frequent travel requires air travel and/or driving and sitting in a car for long periods of time. Walking or standing within the hospital or office area is routinely required; bending, kneeling and stretching may be required for the operation of capital equipment and for attending surgeries. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl to set up or in-service a table. The employee must regularly lift and/or move up to 50 pounds, frequently push or move up to 150 pounds to uncrate and relocate a table. Specific vision abilities required by this job include close and far vision, color vision. Some job duties are performed in a home-office environment using standard office equipment such as a computer, photocopier, and telephone. The noise level in the work environment should be low to moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: This job description in no way states or implies that these are the only duties or functions to be performed by the incumbent. Employees will be required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.

Salary: $75,000 + quarterly bonuses + commission + comprehensive benefits package + company vehicle mileage reimbursement program