Regional Product Manager, Customer & Market Insights

Acuity; Atlanta (GA); Hybrid; USD 86,000 - 185,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

QSC is seeking a Regional Product Manager, Market Insights, to translate regional customer needs into strategic product direction. You will partner with product marketing and management to shape roadmap, pricing, and go-to-market plans while delivering actionable market intelligence to diverse partners.

This hybrid role requires deep market understanding, strong communication skills, and the ability to synthesize feedback into clear, strategic recommendations for leadership and sales teams

Qualifications

• Strong technical and product fluency with experience in product management or related roles.
• Ability to translate market feedback into forecasts and business planning.
• Experience with Voice of Customer programs and market discovery.
• Credibility with both technical and business audiences and cross-functional influence.
• Excellent synthesis and communication of complex data into actionable insights.

Responsibilities

• Lead regional market discovery, including VoC, win/loss analysis and market validation.
• Translate field intelligence into actionable insights for product leadership.
• Inform new product planning and lifecycle decisions with market data.
• Develop competitive intelligence and battle cards for sales and field teams.
• Drive regional NPI readiness by training and coordinating cross-functional teams.
• Act as regional product authority supporting sales, marketing, and leadership.

Skills

Product management

Sales engineering

Application engineering

Business acumen

Systems thinking

Communication skills

Analytical thinking

VoC programs

Stakeholder influence

Education

High School Diploma or equivalent

6-8 years relevant experience

Job description

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Regional Product Manager, Customer & Market Insights

Work Flexibility: Hybrid

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com . #QSYS

Work location:

• This position may be based anywhere in the United Statesand includes travel as part of the responsibilities.

Job Summary

This role is built for a connector, someone who listens deeply to the market, translates complexity into clarity and helps to shape product strategy through grounded, regional insights. As a Regional Product and Market Intelligence Manager, you’ll operate at the intersection of customer needs and company vision. Your work will directly inform how we’ll position, package and deliver Q-SYS solutions to our diverse and dynamic market partners

Key Tasks & Responsibilities (Essential Functions)

• Lead regional market discovery, including Voice of Customer (VoC), win/loss analysis and market validation to uncover customer needs, adoption barriers and whitespace opportunities.
• Translate field intelligence into actionable insight, synthesizing customer feedback, competitive signals and market trends into clear recommendations for product and business leaders
• Partner closesly with global product marketing and product management to inform new product planning, feature tradeoff discussions and lifecycle and forecasting decisions using customer insights, competitive intelligence and market data.
• Develop and maintain competitive intelligence across the QSC portfolio, including battle cards, differentiation narratives and objection-handling tools that enable sales and technical teams to successfully sell.
• Drive regional NPI readiness by training sales, technical and support teams, coordinating pre-sales demo products and working across stakeholder groups to design demo experiences for external audiences
• Act as the go-to regional product authority for QSC, supportig sales, regional marketing, technical and leadership teams with deep product, use-case and market context

Skills and Minimum Experience Required

• Strong technical and product fluency, with previous experience in product management, sales engineering, application engineering or similar roles
• Strong business accumen, ability to think about the business case as deeply as the technology and translate market feedback into forecasts and business planning
• A systems-thinking mindset, connect individual data points to broader market patterns, business implications and strategic tradeoffs
• Excellent synthesis and communication skills, able to turn fragmented feedback into clear, compelling and action-oriented narratives
• Analytical judgement, including comfort with ambiguity, tradeoff analysis and contextualizing customer input within broader products and business strategy
• Experience with customer insight programs including Voice of the Customer (VoC), win/loss analysis, market discovery or similar efforts
• Credibility with both technicl and business audiences, ability to incluence without atuhtority across functions and levels
• High School Diploma or equivalent
• 6 to 8 years of relevant work experience

Travel Requirements

• 1-20%
• 21-40%

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is$85,700.00 to$185,400.00 USD. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here .

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Accommodation in the Application Process: Acuity Inc. is an equal opportunity employer. It complies with the Americans with Disabilities Act (ADA) and other applicable laws requiring reasonable accommodation of persons with disabilities in employment. This includes the provision of reasonable accommodation in the application process. If you believe you need reasonable accommodation to assist with our online application system or any aspect of the application process, please contact Human Resources at [phone], and select option 4. Please be prepared to identify the requisition / position applied for and the aspect of the application process for which you believe accommodation is needed. The company will engage in an interactive process with you to better understand the request and to determine whether reasonable accommodation is needed and available.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.