Regional Pharmacy Tech & Training Specialist

Hannaford Supermarkets; South Burlington (VT); On-site; USD 35,000 - 52,000; Full time

Job summary

Hannaford Supermarkets in South Burlington, VT, seeks a Pharmacy Technician to support pharmacists and staff in delivering outstanding pharmaceutical care. You will assist with filling prescriptions and perform certified technician duties under supervision, ensuring compliance with laws and company policies.

The role emphasizes training newer staff, maintaining confidentiality, and handling pharmacy systems and third-party claims.

Qualifications

• High school graduate or equivalent.
• Successful completion of criminal background check.
• Maintain current PTCB or NHA certification and state license(s) as required.
• Excellent communication and customer service skills.
• Strong data entry and basic math skills.
• Effective time management and multi-tasking skills.
• Effective interpersonal skills and ability to work in a team environment.
• Excellent problem-solving skills and attention to detail.
• High level of integrity, professionalism, and confidentiality.
• Desire and ability to learn, teach and coach.
• Open schedule availability, including nights, weekends, and holidays.

Responsibilities

• Support and work with all pharmacy staff to achieve outstanding pharmaceutical care and business outcomes.
• Serve as a technician trainer when needed and directed by the RPOM.
• Assist the pharmacist under their direct supervision with filling of prescriptions and all other certified technician functions within the pharmacy in accordance with current laws, ethical standards, and Company policies.
• Strong understanding of new programs and processes, with ability to train pharmacy teams.
• Maintain the confidentiality of customers and Company information.
• Thorough understanding and operation of pharmacy register, computer software and all systems and programs within the pharmacy.
• Role model for excellent customer service both in person and over the phone, as well as all Company policies and standards.
• Assist in maintenance of third-party prescription information and resolution of rejected claims.
• Exhibit excellent written and oral communication skills with the retail pharmacy teams, store leadership, and pharmacy operations group.
• Thorough understanding of pharmacy inventory management and physical inventory procedures. Assist as needed in the physical inventory process, including analyzing the condensed variance reports to provide summary to RPOM as directed.
• Any other training or support as directed by RPOM.
• Serve as a role model for other pharmacy associates with pharmacy practices, standards, laws and policies.

Skills

Communication skills

Customer service

Data entry

Time management

Teamwork

Problem solving

Education

High school diploma or equivalent

PTCB or NHA certification

State license(s) as required

Tools

Pharmacy software

Cash register

Inventory management system

Job description

Hannaford Supermarkets in South Burlington, VT, seeks a Pharmacy Technician to support pharmacists and staff in delivering outstanding pharmaceutical care. You will assist with filling prescriptions and perform certified technician duties under supervision, ensuring compliance with laws and company policies.

The role emphasizes training newer staff, maintaining confidentiality, and handling pharmacy systems and third-party claims.