Regional Pharmacy Operations Leader

Fuze Health Inc.; Annapolis (MD); On-site; USD 144,000 - 181,000; Full time

Benefits offered by this job

Dental plans

Vision plans

Medical plans

401(k) retirement savings plan

Life insurance

AD&D insurance

FSA

HSA

Commuter benefits

Parental leave

Job summary

Fuze Health Inc. is seeking a Senior Manager, Pharmacy (FuzeRx) to lead regional pharmacy fulfillment operations across the United States.

You will build and mentor a team of Pharmacy Fulfillment Managers and partner with Pharmacy Operations, Clinical, HR, Logistics to scale performance while ensuring regulatory compliance. This role focuses on optimizing patient experience, safety, quality, and cost, deploying Lean and Kaizen methodologies, and driving end-to-end process improvements.

Qualifications

• Bachelor’s degree or equivalent practical experience in a related field.
• 5+ years of progressive leadership in multi-site fulfillment/healthcare/pharmacy operations.
• Experience leading high-volume, regulated operations with strong controls.
• Proven ability to develop leaders and manage diverse teams across sites.
• Strong analytical and financial acumen with data-driven decisions.
• Proficiency with Excel, Tableau, Looker or similar tools.

Responsibilities

• Lead regional operational strategy across multiple pharmacy fulfillment sites.
• Drive regulatory compliance and readiness with federal/state regs and payer requirements.
• Develop and mentor Pharmacy Fulfillment Managers and regional leadership.
• Establish standardized processes and tools to improve site execution and performance.
• Monitor metrics across safety, quality, cost, productivity, and timeliness.
• Apply Lean/Kaizen to identify inefficiencies and optimize workflows.
• Oversee inventory, staffing, and space utilization with site leadership.
• Collaborate with Recruiting and HR to attract and develop talent.
• Analyze P&L and operational data to guide decisions.
• Lead escalation and risk mitigation for significant site events.

Skills

Leadership

Cross-functional leadership

Regulatory compliance

Analytical skills

Financial acumen

Problem solving

Change management

Education

Bachelor’s degree in Business, Healthcare Administration, Pharmacy Operations, or related field

Master’s degree in related field

Tools

Excel

Tableau

Looker

Job description

Fuze Health Inc. is seeking a Senior Manager, Pharmacy (FuzeRx) to lead regional pharmacy fulfillment operations across the United States.

You will build and mentor a team of Pharmacy Fulfillment Managers and partner with Pharmacy Operations, Clinical, HR, Logistics to scale performance while ensuring regulatory compliance. This role focuses on optimizing patient experience, safety, quality, and cost, deploying Lean and Kaizen methodologies, and driving end-to-end process improvements.