Regional People & Culture Manager

Falck-2; Orange (CA); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Full-Time Benefits (Medical, Dental, V

401(k) with company match

Training and Career Development

Paid Time-Off

Job summary

Falck USA seeks a Regional People & Culture Manager to drive strategic HR initiatives across multiple sites, including California. The role partners with leaders to shape employee experience, manage relations, and lead transformational changes within a large EMS provider.

You will oversee HR operations, recruitment, performance management, and compensation decisions while ensuring compliance with laws and internal policies. A dynamic leader with strong communication is essential.

Qualifications

• Bachelor's degree in HR, business, or equivalent.
• 5+ years of progressive HR experience.
• Experience advising leaders on employee relations, performance management, and organizational issues.
• Strong communication and interpersonal skills.
• Knowledge of employment laws and HR best practices.
• Analytical, problem-solving, and ability to work through ambiguity.
• Experience with HRIS and MS Office.

Responsibilities

• Strategic business partnership with assigned leaders.
• Oversee HR operations, investigations, and policy interpretation.
• Support recruitment, promotions, transfers, and workforce planning.
• Drive performance management, coaching, and corrective actions.
• Partner on compensation with salary structures and guidelines.
• Ensure leave management, accommodations, and return-to-work processes.
• Ensure HR documentation and system transactions are timely.
• Maintain compliance with employment laws.
• Identify opportunities to improve HR processes and efficiency.
• Collaborate with Shared Services, Talent Acquisition, Payroll, Benefits, Labor Relations.

Skills

HR leadership

Employee relations

Performance management

Organizational change

Coaching & communication

Labor relations

Education

Bachelor's degree in HR or business

Tools

HRIS

Microsoft Office

Job description

At Falck, we're not just a company; we're a lifeline. As a global emergency medical services provider with deep roots in Denmark, we deliver critical BLS and ALS services that profoundly impact lives across California, Colorado, Texas and beyond . Since 2010, we've become one of the largest private EMS providers in the U.S., driven by a mission to serve communities and families when they need us most .

Curious about the Falck difference? Watch a short video to see what it truly means to join our team:

Company Video: Falck USA

Are you a dynamic P&C leader ready to make a tangible impact? As our Regional People & Culture Manager, you’ll be the strategic force driving our P&C initiatives across a multi-location region, based out of our Orange, CA office . This role has full P&C accountability across multiple locations within the region, including overseeing operations across California . Working hand-in-hand with regional and site-level leadership and our Senior People & Culture Manager, you’ll design, implement, and champion programs that not only propel our business forward but also build a thriving, resilient organizational culture . This isn't just about P&C; it's about shaping the employee experience, fostering growth, and ensuring Falck continues to be a place where our heroes can excel.

Compensation: $120,000 (annual)

What We Offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Paid Time-Off

Essential Functions:

As a Regional People & Culture Business Partner, you will be pivotal in:

Strategic Business Partnership

• Serve as the trusted advisor to assigned business leaders.
• Build strong relationships with leaders and labor union members to understand business priorities and workforce needs.
• Coach leaders on employee relations, performance management, leadership effectiveness, and difficult employee conversations.
• Support organizational change initiatives through thoughtful change management and communication planning.
• Promote a positive employee experience aligned with organizational values and culture.

HR Operations

• Manage employee relations matters, conducting investigations and recommending appropriate resolutions.
• Advise leaders on interpretation and consistent application of collective bargaining agreements, company policies, procedures, and employment laws.
• Support recruitment, internal promotions, transfers, and workforce planning activities in partnership with Talent Acquisition.
• Facilitate performance management processes, including coaching, performance improvement plans, and corrective actions.
• Partner with leaders on compensation recommendations, ensuring alignment with job architecture, salary structures, and organizational guidelines.
• Support leave management, accommodations, and return-to-work processes in partnership with the benefits team.
• Ensure timely and accurate HR documentation and system transactions.
• Maintain compliance with federal, state, and local employment regulations.
• Identify opportunities to improve HR processes, simplify workflows, and increase operational efficiency.
• Partner closely with Shared Services, Talent Acquisition, Payroll, Benefits, and Labor Relations to ensure seamless delivery of People & Culture services.
• Participate in enterprise People & Culture initiatives and projects.
• Contribute to the development and implementation of standardized policies, procedures, and frameworks.

Qualifications:

We are seeking a seasoned P&C professional who possesses the following qualifications:

• Bachelor's degree in Human Resources, Business Administration, or equivalent work experience.
• Five (5) or more years of progressive Human Resources experience.
• Demonstrated experience advising leaders on employee relations, performance management, and organizational issues.
• Highly organized, excellent communication, coaching, and interpersonal skills.
• Strong working knowledge of employment laws and HR best practices
• Strong analytical, problem-solving abilities, and ability to work through ambiguity.
• Experience managing multiple priorities in a fast-paced environment.
• Proficiency with Human Resource Information Systems (HRIS) and Microsoft Office applications.

Preferred

• Experience supporting multi-site or geographically dispersed operations.
• Experience working in unionized environments.
• Experience supporting organizational change and transformation initiatives.

Working Conditions:

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Small to medium office or shared workspace
• Work varied shifts to include days, nights, weekends and holidays

Physical Requirements: The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to sit for long periods of time
• Ability to use a computer for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to push and lift to 25 lbs.
  

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.

Falck is an Equal Opportunity / Aff…
An Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, age, sex, gender identity, gender expression, citizenship, ancestry, national origin, sexual orientation, disability, veteran status, military status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law.
EEO is the Law • Pay Transparency Nondiscrimination Provision