Regional Patient Access Manager (Northeast) - CAH

Neurocrine Continental; Boston (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Neurocrine Biosciences in the United States seeks a Regional Patient Access Manager to optimize patient access and streamline payer processes across field teams and HCP networks. You will lead cross-functional efforts, educate payers, and drive access initiatives to support product launches.

The role emphasizes collaboration with market access, field sales, and HUB partners, requiring strong communication and leadership to improve access for patients nationwide.

Qualifications

• BS/BA degree and 6+ years in pharma/biotech commercial roles, with 2+ years in specialty pharmacy/market access.
• Master's degree or MBA preferred with 4+ years of related experience, or PharmD/PhD with 2+ years.
• Knowledge of best practices in the functional discipline and related business concepts.
• Ability to work as part of and lead multiple teams and cross-functional projects.
• Excellent computer skills.

Responsibilities

• Builds and sustains relationships with pharmacies, physicians and staff to resolve coverage for prescriptions.
• Collaborates cross-functionally with RSMs, NADs, network pharmacy and market access teams to support payer access.
• Provides training to HCPs on coverage policies, documentation, and patient assistance programs.
• Introduces tools like CoverMyMeds for electronic PA submission and explains payer criteria and forms.
• Communicates with field sales, HUB, network pharmacies to identify and resolve access issues.
• Flags payer issues to NAD team and shares updates with management.
• Presents payer policy insights at internal reviews and sales meetings.
• Promotes diversity and an inclusive workplace.
• Other duties as assigned.

Skills

Pharma/biotech commercial experience

Specialty pharmacy/market access

Endocrinology experience

Leadership

Excellent computer skills

Education

BS/BA degree

Master's degree or MBA

PharmD or PhD

Job description

Who We Are:

Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science.

For more information, visit neurocrine.com , and follow the company on LinkedIn , X , Facebook and YouTube . ( *in collaboration with AbbVie )

About the Role:

The Regional Patient Access Manager (RPAM) is responsible for: 1) Provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. 2) communicating with the Specialty Pharmacy (SP), and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. Work cross-functionally and collaboratively with field sales, network pharmacy, market access, commercial analytics and operations. Work closely with Payer Marketing, creating material useful in building customers' awareness of critical coverage requirements. In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency. _

Your Contributions (include, but are not limited to):

• Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
• Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacy, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
• Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers
• Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
• Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
• Identifies and communicates payer issues with National Account Directors (NAD) team
• Communicates regularly to management the opportunities and challenges related to patient access issues
• Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
• Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment
• Other duties as assigned

Requirements:

• BS/BA degree in related field and 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Rare disease product experience preferred, ideally coupled with Endocrinology experience. Previous experience in other functions in pharma/biotech desired OR
• Master's degree or MBA preferred and 4+ years of related experience OR
• PharmD or PhD and 2+ years of related experience
• Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
• Works to improve tools and processes within functional area
• Developing reputation inside the company as it relates to area of expertise
• Ability to work as part of and lead multiple teams
• Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
• Excellent computer skill