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Neurocrine Biosciences is seeking a Regional Patient Access Manager (RPAM) to provide field access support and education to Healthcare Professionals, maximizing patient access to company products. You will work with Specialty Pharmacies, HUB partners, and payer networks to ensure coverage and streamlined access.
The role involves communicating policy requirements, training HCPs, and managing the pharmacy distribution network to uphold integrity and efficiency.
We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas.
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(*The Regional Patient Access Manager (RPAM) is responsible for three (3) main functions:
Work cross-functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations.
Work closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements.
In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback.
Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in processWorks cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payersProvides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customersg-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements.
Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issuesIdentifies and communicates payer issues with National Account Directors (NAD) teamInterfaces with local closed-door pharmacies and LTC pharmacies providing support services and educationCommunicates regularly to management the opportunities and challenges related to patient access issuesPresents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings.
Conducts Patient Access workshops during POA meetings and assists with new hire training, as neededBuilds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity and monitoring pharmacies to ensure their effective and efficient operations.
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements.
In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.