Regional Parts Specialist, Techinical Clarification

Ron Sunshine Associates; Irving (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in parts management is seeking a Parts Specialist to support dealers and customers in Irving, TX. This role involves quoting parts, processing orders, and using technical resources to assist with inquiries. Ideal candidates will have a Bachelor's degree, strong analytical skills, and mechanical aptitude to understand parts and electrical diagrams.

Qualifications

• Bachelor's Degree from an accredited university required.
• Must have mechanical aptitude to understand parts and electrical drawings.
• Must have high level of analytical/problem solving skills.

Responsibilities

• Support dealers and customers in identifying and quoting parts.
• Process incoming quotes and orders from dealers.
• Check account status and update customer information.

Skills

Mechanical aptitude

Analytical problem solving

Organizational skills

Verbal communication

Written communication

Education

Bachelor's Degree

Tools

SAP

Job description

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Primary scope of position includes but is not limited to :

• Support dealers and customers in helping to identify and quote parts.
• Daily use of parts lists, maintenance manuals, electrical diagrams, and parts drawings to identify parts.
• Communicate frequently with factories to receive technical direction to identify parts.
• Communicate frequently with local Technical Centers and local Parts Facilities to identify parts.
• Process incoming quotes and orders from dealer’s direct sales customers.
• Check account status and update account information, enter new customer data into the system.
• Order processing (quoting, order entry, P.O. receiving and invoice processing).
• Filing (keep customer files, sales orders, invoices and credit card receipts).
• Credit card processing (process credit card purchases via online credit card system).
• Customer service (take incoming phone calls).
• Process return authorizations.
• Follow up on open quotes and order daily.
• Upload and maintain customer accounting documents to Docushare.
• Other duties as assigned.

Minimum Requirements :

• Bachelor’s Degree from an accredited university.
• Must have mechanical aptitude to understand parts and electrical drawings.
• Must have high level of analytical / problem solving skills and critical thinking.
• Must have good organizational skills.
• SAP experience is preferred.
• Ability to multi-task in fast paced environment.
• Ability to prioritize workloads, focus, eliminate errors, and maximize efficiency.
• Excellent verbal and written communication skills.

WORK ENVIRONMENT : Warehouse, showroom, and office environment will be experienced. Exposure to possible hazards may include noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.

PHYSICAL DEMANDS : Frequent : standing, walking, bending, stooping, lifting, pushing, and pulling, repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic : operating power equipment, sitting at desk, utilizing computers and phones.

Create a job alert for this search

Parts Specialist • Irving, TX

We Care About Your Privacy

We and our 1 partners store and access personal data, like browsing data or unique identifiers, on your device. Selecting I Accept enables tracking technologies to support the purposes shown under we and our partners process data to provide. Selecting Reject All or withdrawing your consent will disable them. If trackers are disabled, some content and ads you see may not be as relevant to you. You can resurface this menu to change your choices or withdraw consent at any time by clicking the Show Purposes link on the bottom of the webpage [or the floating icon on the bottom-left of the webpage, if applicable]. Your choices will have effect within our Website. For more details, refer to our Privacy Policy.

We and our partners process data to provide:

Use precise geolocation data. Actively scan device characteristics for identification. Store and/or access information on a device. Personalised advertising and content, advertising and content measurement, audience research and services development.