Regional Parts Operations Coach

Ohio Cat; Liberty Township (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Health Insurance

Credit union membership

Life Insurance

Short-Term Disability

Long-Term Disability

Scholarships for employees’ spouses/te

Educational opportunities via company†

Job summary

Ohio CAT is seeking a Regional Parts Operations Specialist to travel across Ohio, coaching branch parts teams, ensuring standardized processes, and driving continuous improvement. You will work with leadership to close gaps between documented procedures and day-to-day practice, improving efficiency and customer experience.

The role emphasizes subject-matter expertise in parts operations, collaboration with multiple teams, and adherence to Caterpillar standards while supporting onboarding and

Qualifications

• Minimum 5+ years of experience in parts operations in heavy equipment or industrial settings.
• High School Diploma or equivalent required.
• Knowledge of parts workflows, systems, and inventory practices; experience with Caterpillar systems preferred.
• Ability to influence and lead without formal authority.
• Excellent communication and interpersonal skills.
• Willingness to travel extensively within the state.
• Strong organizational and problem-solving abilities.
• Experience in continuous improvement or process standardization.
• Training or facilitation experience.

Responsibilities

• Serve as SME for parts department processes and standard work.
• Support rollout of initiatives, tools, and process changes.
• Travel statewide to support branches and coach teams.
• Promote best practices in ordering, inventory, returns, core handling, and fulfillment.
• Partner with branch leadership to identify improvement opportunities and develop action plans.
• Ensure compliance with Caterpillar policies and dealer standards.

Skills

Parts operations knowledge

Influence without authority

Communication skills

Coaching

Travel willingness

Education

High School Diploma or equivalent

Tools

Caterpillar parts systems

Job description

Ohio CAT is seeking a Regional Parts Operations Specialist to travel across Ohio, coaching branch parts teams, ensuring standardized processes, and driving continuous improvement. You will work with leadership to close gaps between documented procedures and day-to-day practice, improving efficiency and customer experience.

The role emphasizes subject-matter expertise in parts operations, collaboration with multiple teams, and adherence to Caterpillar standards while supporting onboarding and