Regional Partnership Manager (B2B - Remote Opportunity)

Lensa; Boston (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Regional Partnership Manager to drive B2B strategies and enhance market share. This remote role requires a dynamic leader with a strong background in customer account management and field sales. You will be responsible for building strategic partnerships, managing local operations, and ensuring flawless execution of partnership strategies. Join a team committed to sustainability and excellence, where your contributions will directly impact the growth of the business and the satisfaction of customers. If you're ready to take on a challenging yet rewarding role, this opportunity awaits you.

Qualifications

• 3-4+ years of Customer Account Management or Field Sales experience.
• Strong negotiation skills with sales and distributor networks.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage and evolve the Regional B2B Partnership Strategy.
• Analyze distribution network and execute improvement strategies.
• Facilitate Quarterly Business Reviews with Regional Partners.

Skills

Customer Account Management

Field Sales Experience

Negotiation Skills

Stakeholder Management

Strategic Thinking

Communication Skills

Education

High School Diploma

Bachelor's Degree

Tools

MS Office

Job description

Regional Partnership Manager (B2B - Remote Opportunity)

Lensa is the leading career site for job seekers at every stage of their career. Our client, Nestlé, is seeking professionals. Apply via Lensa today!

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Job Description

The Regional Partnership Manager (B2B) will ensure the complete alignment and execution of the B2B Route-To-Market (RTM) Strategy with key Partnerships (Distribution Partners, Broadliners, GPOs, Facility/Property Management, etc.) at a local level. This role negotiates local partnership agreements with Regional Partners (i.e., local distributors) and owns the rollout and local operational relationships, as an extension of the Customer Account Manager - Partnerships.

The Regional Partnership Manager also collaborates and wires in the Nespresso Sales team at all levels for flawless execution under the direction of the Channel Sales Manager. This position is the local operational point of contact for distribution teams, direct field teams, and/or Sales support partners, including training and onboarding of sales and technical teams of the partner network. Additionally, the Regional Partnership Manager will build key relationships to penetrate the customer base of Nespresso USA’s Partner network to increase market share within Nespresso Strategic Customer Segments. This role manages the territory for the Northeast USA, along with Ohio and Michigan. This is a remote-based opportunity.

Responsibilities

• Manage & Evolve the Regional B2B Partnership Strategy
• Analyze and assess current distribution network and make recommendations for improvement, executing strategies to meet short-term and long-term partnership objectives.
• Evolve footprint from OCS to expanded partnership capabilities across Nespresso Strategic Customer segments.
• Vet, propose, and execute strategic, new local partnerships as approved by B2B leadership.
• Facilitate Quarterly Business Reviews (QBRs) for Regional Partners to outline growth opportunities and celebrate successes.
• Work closely with sales teams and distribution sales to drive B2B business.
• Manage assigned budget, sales incentives, and operational costs within scope, as approved.
• Ensure successful implementation of the B2B Partnership RTM and MBS Strategy.
• Develop annual activation plans with regional partners based on shared objectives.
• Build relationships with national and regional Distribution Partners at all levels.
• Coordinate with trade marketing to ensure visibility and presence within partnership environments.
• Work with Technical Quality Management to design tailored after-sales service training plans.
• Define annual sales training plans with B2B Sales Trainer.
• Participate in and support relevant trade shows.
• Leverage feedback from regional partnerships to create new business opportunities and enhance consumer experiences.

Flawless Partner Strategy Execution

• Monitor partner results and execution, reporting key trends to leadership.
• Review results against targets with all partners, including new segments.
• Serve as the local point of contact for communication with the sales organization regarding partnerships.
• Deliver tools, programs, and solutions to support the National Partnership Strategy.
• Implement local partnerships as assigned by global HQ, with guidance from the Customer Account Manager.
• Expand target segment partnership network, owning end-to-end local execution.

Premium Brand Values & Customer Experience

• Maintain consistency of the Nespresso brand and customer experiences in Workplace and Hospitality environments.
• Ensure professional sales experiences aligned with the Nespresso brand image.
• Optimize brand equity and visibility through experiences, exposure, and product trials.
• Be an ambassador for sustainability programs, promoting recycling and sustainability initiatives.

Compliance

• Adhere to all company principles, policies, and regulations.
• Manage all aspects of business, including budgets, T&E, and strategic partnerships.
• Coordinate with accounting for accurate payments.
• Forecast capsule consumption and machine purchases accurately.

Requirements

• High School Diploma or GED required; Bachelor’s degree preferred.
• 3-4+ years of Customer Account Management and/or Field Sales experience required.
• 2-3+ years of experience with or managing a DSD or Food Service network required.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Knowledge of non-traditional Out of Home CPG business in core segments (Workplace, Hospitality, Dining).
• Excellent communication, presentation, leadership, organizational, and stakeholder management skills.
• Creative and strategic thinker with strong business acumen.
• Ability to work under pressure, meet deadlines, and work independently.
• Strong negotiation skills with sales and distributor networks.
• Ability to assess markets, competition, and trends quickly.
• Experience with change management and ambiguity.
• Willing to travel up to 40% as needed.