Regional Partner Operations Specialist

Slate Auto; United States; On-site; USD 71,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Vacation

401k

Equity program

Discretionary annual incentive program

Job summary

Slate is seeking a Regional Partner Operations Specialist in the United States to support Vehicle Delivery Partners, onboarding, performance management, and ongoing partner success.

You will collaborate across Fulfillment, Logistics, Service and other teams, maintaining strong relationships while driving process improvements and cost efficiency. Travel up to 50% may be required.

Qualifications

• Bachelor's degree preferred; hands-on experience can substitute.
• 2+ years in vehicle delivery or automotive distribution preferred.
• Proven track record managing third-party relationships with vendors.
• Strong analytical and communication skills, detail oriented.
• Comfortable in a fast-paced startup environment.

Responsibilities

• Be the face of Slate to Delivery Partners and main POC with internal teams.
• Develop and monitor performance metrics; optimize operations and cost.
• Validate partner invoices and track costs vs. plan for improvements.
• Support onboarding, performance management, and ongoing partner support.
• Assist with vehicle deliveries, repairs, and inventory reporting.

Skills

Cross-functional collaboration

Analytical thinking

Communication skills

Problem solving

Start-up mindset

Team player

Adaptability

Inventory & cost awareness

Travel readiness

Education

Bachelor's degree in Business Administration / Supply Chain / Operations

Tools

ERP systems

Project management tools

Microsoft Office

Job description

At Slate, we're building safe, reliable vehicles that people can afford, personalize and love-and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them.

WHO WE ARE LOOKING FOR

Slate is looking for an energetic, organized, and experienced Regional Partner Operations Specialist to join our growing team.

As a Regional Partner Operations Specialist, you will work cross functionally to support our Vehicle Delivery Partners as they deliver vehicles to our customers on our behalf. This role will support the onboarding, performance management, and ongoing support of our Delivery Partners. This role is responsible for building a high-performing delivery partner network with our Delivery Partners and maintaining strong, collaborative relationships that drive operations excellence, partner satisfaction, and customer gratification. This role will support our Delivery Partners who will transport, inspect, prepare, and deliver vehicles to our customers.

Reporting to the Partner Operations Manager, you are customer-led in everything that you do. Your primary responsibility is to lead all aspects of our relationship with our Delivery Partners, working closely with Fulfillment, Logistics, Service, Accessories, and other internal teams while driving process and system improvement to meet and beat our customer’s expectations.

• Be the face of Slate to our Delivery Partners.
• Act as the main point of contact (POC) between our Delivery Partners and Slate’s internal cross functional teams, assisting with vehicle and delivery issues and driving the decision-making process to improve delivery effectiveness.
• Develop and monitor performance metrics of our Delivery Partners, proactively addressing issues to optimize operations and achieve cost effective solutions while maintaining high levels of service for our customers.
• Validate and approve our Delivery Partners’ monthly invoices against our internal records of work completed through thorough tracking and analytical review.
• Track monthly actual costs vs plan and make suggestions for improvements to our planning process and other processes to reduce costs.
• Implement and execute a vehicle and material inventory reporting and cycle counting program with our Delivery Partners intended to maintain extremely high inventory accuracy.
• Assist our Delivery Partners when there are needed repairs to vehicles prior to delivery to customers.

WHAT YOU BRING TO THE TEAM

• Bachelor's degree in Business Administration, Supply Chain Management, Operations, or equivalent is preferred. While a degree is preferred, we value hands-on experience and a proven track-record of success as a suitable substitute and encourage candidates to apply who can demonstrate relevant and commensurate professional experience.
• 2+ years of experience in vehicle delivery and/or automotive distribution, preferably directly working with OEMs or Dealers.
• Proven track-record overseeing relationships with third party service providers with strong analytical and communication skills. You will be the face of Slate to our Delivery Partners.
• Strong problem solving capabilities, with attention to detail.
• Comfortable in start-up environments. You can roll up your sleeves to do the work and build, or recommend the tools needed to be successful as the company grows.
• A proactive, "one company" teammate with a continuous improvement approach, equally comfortable with warehousing practices, material management, business planning, and financial implications.
• Capability to work cross-functionally with external partners and internal teams, building strong relationships that produce positive results.
• Demonstrate the ability to effectively represent and promote the Slate brand while building meaningful connections with Delivery Partners and the Slate community.
• Experience with ERP systems and Project Management tools.
• Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).

PHYSICAL REQUIREMENTS

• Must have the ability to travel (up to 50%).
• Must have the ability to lift and carry up to 35 pounds.
• Must have the ability to stand, walk, and perform repetitive tasks for extended periods.

SALARY RANGE

The compensation for this position is the range Slate reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; work location; and other relevant business and organizational factors.

Annual Base Pay Range: $70,565 to $125,191 USD

ADDITIONAL COMPENSATION AND BENEFITS

Slate offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in the equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.

WORK AUTHORIZATION REQUIREMENT

Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

WHY JOIN TEAM SLATE?

At Slate, we're fueled by grit, determination, and attention to detail. The start-up spirit of ingenuity and resourcefulness move our business forward. Team Slate fosters a culture of excellence, innovation, and mutual respect, and is motivated by shared principles.

• Safety First
• One Team
• Relentless Improvement
• Fast, Frugal, and Scrappy

WE WANT TO WORK WITH PEOPLE THAT REFLECT THE COMMUNITIES IN WHICH WE OPERATE.

Slate is proud to be an Equal Employment Opportunity and Aff…? We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Slate is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].