Regional Ops Manager - Lyons, Illinois

Performance Home Medical; Lyons (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

Performance Home Medical is seeking a Regional Manager to lead respiratory service operations across our markets. The role focuses on launching De Novo operations, establishing new markets, and integrating acquired partners into a shared services model.

You will drive operational consistency, clinical quality, regulatory compliance, and strong financial performance. You will oversee daily regional operations, build strong partner relationships, and manage budgets while guiding teams of

Qualifications

• Experience leading regional healthcare operations and revenue growth.
• Proven ability to launch new markets and integrate acquisitions.
• Strong understanding of regulatory standards and quality metrics.

Responsibilities

• Lead launch and ramp-up of respiratory service sites in new markets.
• Oversee integration of acquired respiratory partners into standard operating model.
• Manage regional budgets, staffing, and performance metrics.
• Develop local partnerships with clinicians, referral sources, and community stakeholders.
• Coach and develop regional leaders to ensure service excellence.

Skills

Leadership

Strategic planning

Budgeting

Regulatory compliance

Staff development

Relationship building

Job description

Performance Home Medical, established in 1995, is dedicated to enhancing lives through trusted respiratory and sleep therapy solutions. Our concierge-level care ensures every patient receives the support needed to breathe and sleep with comfort and confidence.

Performance Home Medical operates 24 branches across Washington, Oregon, Idaho, and Texas. As we continue to grow nationwide, we are excited to announce an opportunity for a Regional Manager to join our team. This role requires on-site presence and offers a dynamic, collaborative work environment within De Novo and acquisition markets.

Position Summary

The Regional Manager for Respiratory Service Operations is responsible for leading, scaling, and optimizing respiratory services across assigned markets. This role plays a pivotal part in launching De Novo operations, establishing new markets, and integrating acquired partners into a standardized shared‑services operating model. The Regional Manager ensures operational consistency, clinical quality, regulatory compliance, and strong financial performance while fostering a culture of service excellence.

Key Responsibilities

De Novo Market Development

• Lead operational launch and ramp‑up of respiratory service sites in new markets.
• Conduct market assessments, resource planning, and staffing strategies to support sustainable service expansion.
• Develop and implement operational workflows aligned with the organization’s shared‑services model.
• Establish local relationships with referral sources, clinical partners, and community stakeholders.

Acquisition Integration & Partner Management

• Serve as the primary operations leader for integrating newly acquired respiratory service partners.
• Conduct operational due‑diligence assessments, identifying gaps, risks, and integration needs.
• Create onboarding and transition plans to align acquired entities with corporate policies, compliance standards, and technology platforms.
• Partner with finance, HR, IT, and clinical operations to drive seamless integration and experience for providers, staff, and patients.
• Build and maintain strong relationships with partner leadership teams throughout the integration process.

Operational Leadership

• Oversee daily operations across the region, ensuring quality of care, patient satisfaction, workforce effectiveness, and regulatory adherence.
• Monitor KPIs and operational performance metrics (productivity, timeliness, quality, utilization, compliance, etc.).
• Implement continuous improvement practices to enhance efficiency, service delivery, and cost management.
• Manage regional budgets, forecasting, and resource allocation.
• Ensure compliance with all state and federal respiratory therapy regulations, documentation requirements, and accreditation standards.

Team Leadership & Development

• Recruit, develop, and lead high-performing regional teams—including respiratory therapists, operations staff, and market supervisors.
• Coach local leaders on operational discipline, performance management, and patient‑centric service delivery.
• Promote a culture of accountability, collaboration, and clinical quality.

Cross‑Functional Collaboration

• Work closely with Shared Services (RCM, Customer Service, Supply Chain, Clinical Operations, HR, etc.) to support consistent operational execution.
• Partner with business development teams to evaluate new acquisition or market opportunities.
• Collaborate with compliance and quality teams to maintain safe, compliant operations.