Regional Operations Specialist - Eastern Oregon

Lone Pine Associates Inc

Enterprise (OR)

Hybrid

USD 37,000 - 44,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with 4% match

PTO and holidays

Life insurance

Employee assistance program

FSA/HSA options

Job summary

Lone Pine Associates Inc is seeking a Regional Operations Specialist to oversee a portfolio of multifamily affordable housing. The role connects regional management, site managers, and compliance with finance and HR to keep operations efficient.

The position requires remote work from Eastern Oregon or Eastern Washington with travel to properties and the corporate office. Full-time, 40 hours weekly, $27–$32/hour DOE.

Qualifications

High school diploma or GED; associates or bachelor’s degree preferred.
Two+ years of multifamily property management, affordable housing, compliance, admin or accounting experience.
Experience with LIHTC, Rural Development, HOME, HUD Section 8 or similar programs preferred.
Microsoft Office (Word/Excel/Gmail) proficiency required.
Strong organizational and written/verbal communication skills; ability to travel between properties.
Able to work independently with minimal supervision while meeting deadlines.

Responsibilities

Provide ongoing administrative support across assigned property portfolios.
Track and follow up on deadlines, audits, inspections, and reporting requirements.
Prepare reports and correspondence for leadership, owners and regulators.
Maintain organized electronic records with confidentiality and retention rules.
Monitor occupancy, vacancies, AR, waitlists, work orders, and compliance items.
Assist with annual owner reporting and corrective action plans as needed.
Support AR, invoicing, and budgeting data gathering for budgets and reserves.
Assist site teams with audits, inspections, and regulatory reviews.

Skills

Organizational skills

Written and verbal communication

Travel readiness

Independent work

Time management

Education

High school diploma or GED

Associates or bachelor's degree preferred

Tools

Yardi Voyager

KissFlow

TenantTech

Job description

Description

Lone Pine Associates Inc is seeking a Regional Operations Specialist for a portfolio of multi-family affordable housing projects. The ideal candidate is a self-driven, adaptable individual who demonstrates humility, integrity, and possesses a strong team focus.

The Regional Operations Specialist acts as a vital liaison between Regional Management, Site Managers, Compliance, Accounting, Maintenance, Human Resources, and other corporate departments. This role assists with portfolio tracking, accounts receivable, occupancy, tenant recertifications, property inspections, vendor coordination, and administrative functions.

**Lone Pine Associates Inc is the employing entity for Viridian Management, Inc supervisory staff.**

Viridian Overview:

For over twenty years, the professionals at Viridian Management have been making affordable housing feel like home. Our properties provide residents with a clean, safe and comfortable environment to enjoy with family and friends. We are committed to responding quickly to the diverse needs of our residents and partners and strive to be the most conscientious property management company in the region.

Location: Remote in Eastern Oregon or Eastern Washington - travel to properties in your region and to the corporate office will be required.

Job Type: Full-time

Schedule: 40 hours/week / Monday - Friday

Compensation: $27-$32 per hour DOE

Benefits include:

Health insurance - two plan options, employee + family coverage is 100% employer-paid
Dental insurance - employee + family coverage is 100% employer-paid
Vision insurance - employee + family coverage is 100% employer-paid
Critical Illness insurance
Short Term Disability insurance
Accident insurance
Hospital insurance
$35,000 employer-paid Life insurance plus the option to purchase additional coverage
Employer-paid Life Flight Membership
MetLife Pet Insurance
Aflac
FSA and Dependent Care FSA or HSA with employer contribution (dependent upon medical plan)
401k with 4% employer match
Paid Time Off (PTO) - accrued at 4.62 hours/biweekly for 40 hour/week employees
15 paid holidays per year, including two four-day weekends and your birthday
Paid bereavement leave
Paid volunteer days
Employee Assistance Program

All benefits may be canceled or changed at the discretion of the company, unless otherwise prohibited by law.

Essential Duties and Responsibilities:

Regional Administrative & Operational Support

Provide ongoing administrative support across assigned property portfolios.
Track, organize, and follow up on recurring property deadlines, action items, audits, inspection findings, and reporting requirements.
Prepare spreadsheets, status reports, summaries, and correspondence for corporate leadership, owners, and regulatory agencies.
Maintain organized electronic records in compliance with record-retention and confidentiality requirements.

Portfolio Reporting & Tracking

Monitor and track occupancy, vacancies, unit turns, accounts receivable, waitlists, work orders, and open compliance items.
Collect and organize data for monthly owner reporting while tracking reporting deadlines.
Assist with tracking corrective action plans for properties experiencing operational, compliance, financial, or staffing concerns.

Financial Administration & AR Support

Review property Accounts Receivable (AR) reports and follow up with Site Managers on delinquent balances and collection activities.
Assist with invoice tracking, identifying missing documentation, coding errors, or unbilled work.
Help gather historical expenses, contracts, vendor proposals, and capital needs data for annual property budgets and Replacement Reserve requests.

Occupancy, Vacancy & Compliance Support

Track vacant units from move-out through make-ready, compliance approval, and lease-up.
Monitor annual recertifications, interim certifications, and initial tenant files to ensure regulatory compliance (LIHTC, HUD, Rural Development, HOME).
Assist site teams in preparing for internal, agency, lender, investor, and owner audits or inspections.

Operational, Maintenance & Field Support

Conduct property visits as directed by the VP of Operations to perform site reviews, office organization checks, file reviews, or unit inspections.
Provide temporary administrative or operational support to property sites during staffing shortages, transitions, lease-ups, or acquisitions.
Track open work orders, preventive maintenance schedules, vendor contracts, and capital projects through completion.

Requirements

Desired Qualifications

High school diploma or GED required. Associate or bachelor’s degree preferred.
Two or more years of multifamily property management, affordable housing, compliance, administrative, accounting, or related experience.
Affordable multifamily housing experience strongly with working knowledge of LIHTC, Rural Development, HOME, HUD Section 8, and other regulated housing programs preferred.
Microsoft Office, including Word, Excel, and Gmail.
Experience with Yardi Voyager, KissFlow, TenantTech, or similar property management and workflow systems.
Strong organizational skills with the ability to manage multiple properties, assignments, and deadlines.
Strong written and verbal communication skills.
Ability to review reports and identify missing, overdue, incomplete, or inconsistent information.
Ability to maintain confidential resident, employee, financial, and business information.
Valid driver’s license and insurance.
Ability to travel between assigned properties as required.
Demonstrated ability to work independently while recognizing when supervisory or departmental review is required.