Regional Transportation Operations Program Manager

HDR; Tampa (FL); On-site; USD 100,000 - 130,000; Full time

Job summary

HDR is looking for a Regional Operations Program Manager in Tampa, Florida. You'll ensure construction activities across high-value regional projects are operationally ready and customer-focused. Responsibilities include translating enterprise priorities into executable operations, mitigating risks, and establishing performance metrics. Ideal candidates have a Bachelor's degree, 10 years of experience, and project management skills. The position is full-time, offering a collaborative environment committed to employee ownership and operational excellence.

Qualifications

• 10 years of related experience in construction or project management.
• Minimum of 5 years of project management experience.
• Prior experience in a Florida public agency.

Responsibilities

• Ensure construction activities are operationally ready, conflict-free, and customer-focused.
• Translate enterprise priorities into executable construction operations.
• Identify and mitigate risks from construction interaction with live traffic.
• Drive consistent implementation across the region.

Skills

Project management

Excellent communication skills

Organizational skills

Familiarity with Microsoft Office

Education

Bachelor's degree in a related field

Professional Engineer License, MBA or PMP

Tools

Estimating and scheduling software

Project management software

Job description

Our Regional Operations Program Manager will ensure construction activities across high-value regional programs (approximately $1B across Tampa Bay, West‑Central Florida, and Jacksonville) are operationally ready, conflict‑free, and customer‑focused. Working from the Operations Center, you will translate enterprise priorities into executable construction operations and provide decision‑ready recommendations to the FDOT Operations Program Manager and GEC Program leadership.

Strategy Execution and Program Integration

• Translate enterprise and Turnpike initiatives into clear, enforceable expectations for construction projects.
• Drive consistent implementation across the region; identify and close gaps between intent and execution.
• Standardize how construction supports system performance.

Operational Alignment

• Integrate construction activities with maintenance, traffic operations, incident management, and asset performance through the Operations Center.
• Ensure construction is planned and executed within the full operational context of the network.
• Enforce adherence to Operations Center coordination protocols and approval processes.

System‑Level Risk Management

• Identify and mitigate risks created by the interaction of construction with live traffic and concurrent operations.
• Prioritize network performance and customer impact over isolated project considerations.
• Resolve conflicts that span multiple projects, functions, or stakeholders.

KPI Development, Implementation, and Performance Management

• Define, refine, and implement construction‑related operational KPIs (e.g., mobility impacts, lane closure compliance, queue thresholds, incident clearance support).
• Establish processes to consistently capture, validate, and report performance data.
• Monitor trends across projects and corridors; identify systemic issues and enforce corrective actions.
• Ensure KPIs drive real operational decisions and behavioral change, not just reporting.

Decision Support and Escalation

• Deliver concise, decision‑ready recommendations framed around system impacts, tradeoffs, and risk.
• Support Operations Center leadership with clear options and consequences.
• Escalate issues early when project-level resolution is insufficient.

Incident and Event Integration

• Align construction operations with incident response, emergency management, and planned events.
• Direct or coordinate adjustments to construction activities to support system recovery.
• Institutionalize lessons learned into standards and future planning.

Stakeholder Alignment

• Set and enforce expectations with FDOT, contractors, CEI firms, and internal teams regarding operational performance.
• Drive a shift toward operationally aware, customer-focused construction delivery.
• Maintain a consistent and predictable operating environment across projects.

Preferred Qualifications

• Professional Engineer License, MBA or PMP.
• Prior experience in a Florida public agency.

Required Qualifications

• Bachelor's degree in a related field.
• 10 years related experience.
• Minimum of 5 years of project management experience.
• Familiar with Microsoft Office, estimating and scheduling software, project management software.
• Ability to interact with various design teams and excellent organizational, project management and communication (both written and verbal) skills.
• Commitment to being an active participant of our employee‑owned culture.

Primary Location: United States-Florida-Tampa

Industry: Construction, Project Controls & Design/Build

Schedule: Full‑time

Employee Status: Regular

Business Class: Construction Services (HDRE)

Job Posting: May 4, 2026

At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.