Regional Operations Manager | Resort Operations | Scottsdale, AZ

LE001 Mastercorp, Inc.; Arizona; Ibrido; USD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Piece rate pay

401(k) matching

Paid vacation and sick time

Medical, dental and vision benefits

Company-paid life insurance

Short-term disability

Tuition reimbursement

Descrizione del lavoro

MasterCorp, Inc. is seeking a Region Operations Manager to plan and oversee daily regional operations, reporting to the Regional Director.

You will help staff hiring, onboarding, scheduling, and cross-functional coordination with HR, finance, and logistics to ensure production goals are met. Preferred candidates hold a Bachelor’s in Business Management (MBA preferred) with about five years of related experience, plus strong communication and organizational skills to drive efficiency and

Competenze

• Bachelor’s degree in Business Management or related field required; MBA preferred.
• Five years of work experience directly related to the position.
• Strong managerial and supervisory capabilities and attention to detail.

Mansioni

• Assist with hiring and training new employees.
• Organize and oversee staff schedules and productivity.
• Coordinate with HR, finance, and logistics to support operations.
• Oversee shipping/receiving and transportation logistics for the region.
• Prepare and monitor budgets for the operations unit.
• Assist with development of operations policies and manuals.

Conoscenze

Managerial skills

Supervisory skills

Analytical skills

Microsoft Office

Formazione

Bachelor’s degree in Business Management

MBA preferred

Strumenti

Microsoft Office

Descrizione del lavoro

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

Position Overview

The Region Operations Manager will report directly to the Regional Director (RD). Operations Manager will help plan and oversee the daily operations of the region to ensure goals and objectives are achieved.

Essential Functions

• Assist with Hiring and training new employees.
• Help with onboarding of Foreign Guest Workers (for example - H2b and J1 visa holders).
• Organize and oversee the schedules and work of assigned staff.
• Provide coverage to open management positions within the region.
• Handle discipline and termination of employees as needed and in accordance with company policy.
• Plan and organize daily activities related to production and operations.
• Measure productivity by analyzing performance data, financial data, and activity reports.
• Coordinate with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Oversee the shipping and receiving functions.
• Assist RD with transportation of team members from airport, housing, and resorts.
• Help conduct weekly inspections, inventory counts and weekly reports.
• Cover Manager, Dispatcher needs when short staffed.
• Track weekly Carpet, HR and Training schedules.
• Determine labor needs to meet production goals.
• Assist with budget preparation for operations unit.
• Coordinate with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
• Assist with, or prepares and updates, organization’s operations manual and policies.

Experience and Education

Bachelor’s degree in Business Management, Business Administration, or related field required or equivalent combination of education and work experience. M.B.A. preferred. Five years of work experience directly related to position required.

Other Qualifications

• Excellent proven managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Travel Requirements

Rarely – on average 5% of travel on a quarterly basis.

Work Environment

This job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets. Additionally, this position works in an operations environment with odors and/or dust and cleaning and laundry chemicals.

Disclosures

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, genetics or protected Veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Physical Requirements

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

Company Perks

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

About Us

With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions.

At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality.

Our Associates are more than a team—they’re family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.