Regional Operations Manager - Northeast

Paradigm Oral Surgery; Philadelphia (Philadelphia County); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, VIs

Paid Time Off

Mileage Reimbursement

Competitive Pay and Bonus Potential

Employee Assistance Program

Job summary

Paradigm Oral Health is seeking a Regional Operations Manager for the Northeast, a remote role requiring living in the Northeast and traveling up to 75% to oversee multiple oral surgery practices.

You will lead patient experience, operational efficiency, and growth, while developing policies, monitoring KPIs, and coaching practice administrators across the region.

Qualifications

• 5+ years of experience in dental practice operations, including multi-site or regional leadership.
• Strong financial acumen and experience in budgeting, revenue cycle, and P&L management.
• Thorough understanding of compliance standards and healthcare regulations.

Responsibilities

• Oversee patient experience, operational efficiency, growth, and success of multiple oral surgery practices within the region.
• Monitor KPIs and financial performance; lead day-to-day operations across practices.
• Develop and implement operational policies, procedures, and protocols for consistency and efficiency.
• Identify opportunities for revenue growth, cost reduction, and profitability while maintaining high patient care standards.
• Provide coaching and professional development to practice administrators and staff.
• Conduct performance evaluations and provide feedback to drive growth.
• Collaborate with senior leadership on strategic plans for growth and expansion.
• Develop and implement marketing strategies to attract new patients and drive referrals.
• Ensure compliance with regulatory requirements, industry standards, and best practices.
• Stay updated on healthcare regulations and implement training as needed.

Skills

Leadership

Strategic thinking

Data analytics

KPI tracking

Financial acumen

Travel readiness

Education

Bachelor's or advanced degree in business, healthcare administration, or related field

Tools

Microsoft Office Suite

Practice management software

Job description

Regional Operations Manager - Northeast

Location

: Remote with up to 75% travel across the Northeast. Applicant must live in one of those states.

Paradigm Oral Health is looking for someone with multi-site Dental Practice Management experience for a patient-focused company. As the Regional Operations Manager, you will play a pivotal role in overseeing the patient experience, operational efficiency, growth, and success of multiple oral surgery practices within a designated region. This position requires a passion for delivering exceptional patient care, strong leadership skills, strategic thinking, and availability to travel the Northeast region practices.

Monitor key performance indicators (KPIs) and financial performance. Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.

Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.

Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.

Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement.

Conduct performance evaluations and provide feedback to drive individual and team growth and development.

Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.

Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.

Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.

Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.

• 5+ years of experience in dental practice operations, including multi-site or regional leadership.
• Proven track record of successfully leading and managing multiple practices.
• Strong financial acumen and experience in budgeting, revenue cycle, and P&L management.
• Thorough understanding of compliance standards and healthcare regulations (state, federal, and industry-specific).
• Proficiency in Microsoft Office Suite and practice management software systems.
• Strategic thinker with the ability to manage both day-to-day operations and long-term initiatives.
• Background in scaling operations during periods of rapid growth and integration.
• Experience with KPI tracking and the use of data analytics in decision-making.
• Based in the Northeast and able to travel up to 50-75% primarily within the designated region.
• Bachelor's or advanced degree in business, healthcare administration, or related field is preferred.

Medical, Dental, Vision Insurance with HSA Option

• Paid Life Insurance
• Short- and Long-Term Disability
• Accident and Hospital Indemnity Insurance
• Paid Time Off (starting at 2 weeks), Sick Time, Paid Holidays, Paid Parental Leave
• Employee Assistance Program (EAP)
• Competitive Pay and Bonus Potential
• Mileage Reimbursement

Paradigm Oral Health is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.