Regional Operations Manager (Charlotte area)

Blue Water Hospitality; Ocean City (MD); Remote; USD 110,000 - 130,000; Full time

Job summary

A leading hospitality organization seeks a Regional Operations Manager to oversee multiple property portfolios, ensuring exceptional guest experiences and operational excellence. This role involves collaborating with general managers and driving revenue growth while managing financial performance. If you are a motivated leader with a strong background in hospitality management, this position offers the opportunity to make a significant impact within a growing company.

Benefits

Medical / Vision / Dental benefits

401K

Property discounts

Professional Development Program

Qualifications

• 5+ years of multi-property management experience.
• Ability to motivate teams and drive performance.
• Strong proficiency in communication and public speaking.

Responsibilities

• Provides direction and leadership to General Managers.
• Monitors financial performance and implements budgets.
• Ensures adherence to brand standards and operational excellence.

Skills

Leadership

Communication

Problem-solving

Analytical skills

Detail-oriented

Education

Bachelor's or Master's degree in management or Business Administration

Tools

Microsoft Applications

Job description

Regional Operations Manager (Charlotte area)

Regional Operations Manager (Charlotte area)

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Blue Water Hospitality provided pay range

This range is provided by Blue Water Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $130,000.00/yr

Division:Blue Water Development

Title: Regional Operations Manager (ROM)

Location: Charlotte, North Carolina

Workplace: Remote

Employment type: Full time

Travel %: 75 %

Total Rewards Include

• Salary range: $110,000 - $130,000
• Bonus eligible: 20%
• Benefits:Medical / Vision / Dental / 401K / Property discounts / Grow with Blue Water Professional Development Program
  
  

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey!

Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.

If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!

INTRODUCTION TO ROLE

A Regional Operations Manager should be prepared to manage multiple property portfolios by understanding the flow of property operations with each general manager and conveying this to the COO. The Regional Operations Manager should work collaboratively with a team to drive company revenue and performance growth in sales and guest satisfaction.

Who We Are Looking For

• Ability to motivate.
• Bold leadership qualities
• Self-motivated
• Strong proficiency in Microsoft Applications
• Strong proficiency in communication and public speaking
• Problem-solving abilities
• Critical thinking
• Detail-oriented
• Ability to effectively communicate with the property GM and subordinates.
• Must be resourceful and self-motivated to work well under pressure.
• Ability to manage multiple projects, properties, and work assignments.
• Available to travel
• Gains and maintains excellent knowledge of competition and general industry trends.
• Analytical skills with knowledge of hospitality trends and tools
  
  

What You Will Work On

Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below.

• Provides direction, training, mentoring, and leadership to General Managers and the property leadership team
• Holds general managers accountable for managing and motivating associates, achieving overall financial results, and ensuring guest and team satisfaction.
• Ensures proper, appropriate, timely reporting and record-keeping at the properties and the corporate office.
• Monitors the financial performance of assigned properties through ongoing expense reviews and the development, analysis, and implementation of budgets, sales plans, and forecasts.
• Partners with revenue management to maximize profits and work within a defined portfolio.
• Provides oversight and ensures adherence to brand standards or company goals, ensuring property management implements action plans and training to exceed these standards.
• Provides strategic guidance and direction for property leadership and ownership as it relates to Brand Standard guidelines, quality, and overall capital improvement. Ensures property holds a strict tolerance to exceeding quality standards. Regularly provides onsite quality and standard audits for assigned portfolios.
• Responsible for maintaining all Standard Operating Procedures (SOPs)
• Coordinates and assists in maintaining safety and risk management functions performed by operational and administrative departments.
• Ensures implementation of the approved Business Plan for each property
• Ensure all areas of the properties are operating within the approved budget.
• Gains and maintains excellent knowledge of competition and general industry trends.
• Analyzes and mitigates risk to the region by proactively monitoring internal and external threats to all business aspects.
• Actively participates in the selection, onboarding, training, discipline, and employee relations processes to ensure consistency, continuous improvement, and positive team morale.
• Participates in special projects and initiatives as assigned by the Corporate Director of Operations, including task force teams, due diligence, market analysis, new property openings, and acquisitions.
• Motivates, coaches, and trains General Manager Team members, sets goals, holds team members accountable, and provides appropriate feedback, rewards, and recognition.
• Performs other duties as assigned. Provides regular and reliable attendance.
  
  

Who You Will Work With

The Regional Operations Manager reports to the Director of Strategic Operations. You work closely with our operations and corporate teams, as well as the property general managers in your portfolio.

What You Bring

• 5+ yearsof multi-property management industry experience as General Manager, or 5-10 Years Hotel Industry/Hospitality Industry Experience, or Bachelor's/master’s degree in management, Business Administration
• Must be able to travel to multiple locations.
  
  

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee must be able to occasionally lift office products and supplies weighing up to 20 pounds. Travel is required up to 50% within the region.

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.

Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws that provide for equal employment opportunities and all laws related to the terms and conditions of employment.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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