Regional Operations Manager

Guardian Dentistry Practice Management LLC; United States; On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Health, dental, and vision plans

Job summary

Guardian Dentistry Partners is seeking a Regional Operations Manager to oversee multiple dental practices within the region, maintaining patient care standards and staff morale while implementing efficient systems. You will collaborate with Partners and the Operations team to achieve regional business objectives across the GDP network.

The role requires strong leadership, process optimization, and the ability to travel 75% to Alabama and Florida Panhandle practices, with compensation including

Qualifications

• Bachelor’s degree required or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities

Responsibilities

• Oversee the general operations of supported dental offices
• Responsible for hiring, coaching, leading, supporting, and overseeing Practice Managers and teams
• Develop training, planning, recruiting, and retention strategies for all staff to maintain excellent performance of each supported practice as well as full alignment to operating procedures and protocols
• Provide and develop reports, analyze financial and operating metrics, and create recommendations/action to attain practice revenue and profit goals
• Implement, administer, and maintain best-in-class systems and processes such as procurement and inventory management, vendor management, marketing review, hygiene protocols, compliance protocols, patient experience, "customer first impressions", end-of-day protocols
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Education

Bachelor’s degree

Job description

Location: Guardian Corporate

We are looking for a dynamic, experienced Regional Operations Manager to join our fast-growing dental partnership network's ("DPN") Dental Team. At Guardian Dentistry Partners, we support a network of 200+ thriving practices across 15.5 states (shoutout, D.C.!). We're also proud to have been named in the Inc. 5000 list of America's fastest-growing private companies for the fourth consecutive year, ranking No. 2,915 overall and No. 14 among dental companies nationwide. Our culture is rooted in integrity, collaboration, and purpose, and we believe our success comes from the strength of our partnerships and the people behind them. We bring together passionate, purpose-driven dental entrepreneurs who share a commitment to exceptional care while celebrating the unique qualities that make each partner and practice special.

Job Summary

As the Regional Operations Manager, you will play a vital role in overseeing multiple general dental practices within your region. Your leadership will be instrumental in maintaining the highest standards of patient care and staff morale while implementing effective systems and processes for practice success. Our local partnerships provide the opportunity to collaborate with dedicated Partners and team members committed to their communities. As part of the Guardian team, you will work towards achieving regional business objectives alongside our Operations team, significantly contributing to the success of both your region and the entire GDP network.

Primary Job Responsibilities

• Oversee the general operations of supported dental offices
• Responsible for hiring, coaching, leading, supporting, and overseeing Practice Managers and teams
• Develop training, planning, recruiting, and retention strategies for all staff to maintain excellent performance of each supported practice as well as full alignment to operating procedures and protocols
• Provide and develop reports, analyze financial and operating metrics, and create recommendations/action to attain practice revenue and profit goals
• Implement, administer, and maintain best-in-class systems and processes such as procurement and inventory management, vendor management, marketing review, hygiene protocols, compliance protocols, patient experience, "customer first impressions", end-of-day protocols
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Qualifications

• Must live in or close to Florida Panhandle
• Bachelor’s degree required or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities
• Five (5) plus years of successful operations experience in a multi-unit or multi-state dental services business, or experience managing a large single practice (over $5 MM of revenue)
• Outstanding relationship-building, interpersonal, and leadership skills; high moral standards
• Functional skills in general management with an emphasis towards growth operations
• Ability to interpret quantitative findings (profit and loss statements and practice management software KPIs), synthesize results, and apply learnings
• Project management skills; analytical/problem-solving abilities; effective verbal and written communication skills; attentiveness to detail; proficiency in Microsoft Office products
• Ability to create a high morale, highly effective environment
• High comfort with ambiguity and working in a fast-paced, high-growth growth and fast-changing entrepreneurial environment
• Intellectual curiosity
• Ability to travel 75% (Alabama and Florida panhandle) to supported practices

Compensation & Structure

• Compensation: $75,000 - 80,000; Full-time
• Bonus opportunities
• Participation in 401k plan with company match
• Competitive health, dental, and vision plans
• FLSA Status: Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

We understand you have options and that each of you have specific interests and goals. We take pride in learning about what is important to you and why you are looking to make a career change.

We look forward to exploring this potential opportunity with you and providing you with enough information to make an informed decision about the next step in your career.

We strive every day to provide the best possible experience for our patients.

We believe strongly in our values that guide us towards unity and teamwork. Collectively we make an I.M.P.A.C.T that makes a difference. I-Integrity M-Mentorship P-Partnership A-Action C-Caring T- Transparency