Regional Operations Manager

Buckeye Linen Service, Inc.; Newark (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Pay

Benefits Package

Company Vehicle

Bonus/Profit-Sharing

Cell Phone

Leadership Opportunity

Job summary

Buckeye Linen Service, Inc. is seeking a Regional Operations Manager to lead a stand-alone service operation focused on safety, training, finance, and exceptional customer service.

You will oversee warehouse, administration, distribution, and outside sales while coaching a diverse team. The role requires a four-year degree or equivalent hands-on leadership experience, strong budgeting and P&L skills, and a practical, hands-on leadership style.

Qualifications

• Four-year degree preferred or at least 3 years of experience as a business operating manager.
• Demonstrated experience with budgeting, P&L management, goal setting, and operational leadership.
• Excellent customer service skills with a positive and professional attitude.
• Hands-on leader who can motivate, coach, mentor, and develop employees by example.
• Strong verbal and written communication across all levels of the organization.
• Quick learner with ability to learn new industries, systems, and processes.
• Commitment to safety, accountability, and responsible business practices.
• Commitment to environmental stewardship and sustainable practices.
• Willingness to participate in community involvement initiatives.
• Valid driver’s license with an excellent driving record.
• Ability to work overtime, including Saturdays.
• Ability to lift up to 50 pounds.
• Pass drug screen when required.

Responsibilities

• Promote and maintain a strong safety-focused culture throughout the operation.
• Coordinate and ensure all corporate training programs and policies are followed by associates.
• Lead, motivate, coach, and develop employees through hands-on leadership and example.
• Oversee multiple functional areas: Warehouse, Office Administration, Route Distribution, Outside Sales.
• Maintain oversight of assets, buildings, equipment, fleet, inventory, and accounts receivable.
• Monitor accounts receivable and support collection efforts to maintain healthy customer accounts.
• Maintain P&L responsibility and support budgeting, forecasting, and overall business performance.
• Establish goals, delegate responsibilities, monitor progress, and follow up on objectives.
• Address employee and operational concerns professionally while providing coaching and training.
• Maintain a strong customer-focused culture and ensure exceptional service.
• Support and lead sales and marketing initiatives to grow and retain customers.
• Communicate professionally with employees, customers, vendors, and management.
• Represent the company positively within the community and support local initiatives.
• Promote environmental sustainability in business practices.
• Foster a positive, collaborative workplace where employees can grow and succeed.

Skills

Leadership

Operations management

Budgeting & P&L

Communication

Team development

Safety culture

Customer service

Problem solving

Adaptability

Community involvement

Education

Bachelor's degree preferred

Job description

Regional Operations Manager

Our company is seeking a dynamic, knowledgeable, and hands‑on leader to join our management team as an Operations General Manager. This position serves as the chief motivator and provides direction, mentoring, coaching, and training to the team while overseeing the overall operation of a stand‑alone, service-based business.

Join a third-generation, family-owned and operated regional service company that has proudly served customers since 1934. We are looking for a results‑driven leader who can consistently drive operational excellence while meeting or exceeding customer and team objectives.

The ideal candidate is creative, hardworking, energetic, and comfortable thinking outside the box. We value individuals who bring unique perspectives, overcome challenges, take pride in their work, and contribute to a positive team environment.

If these values describe you and you are motivated by leadership, teamwork, customer service, and operational excellence, we want to hear from you.

Responsibilities

• Safety Leadership: Promote and maintain a strong safety-focused culture throughout the operation.
• Training & Development: Coordinate and ensure all corporate training programs, policies, procedures, and operational guidelines are followed by associates.
• Team Leadership: Lead, motivate, coach, and develop employees through hands-on leadership and example.
• Operations Management: Oversee multiple functional areas, including Warehouse, Office Administration, Route Distribution, and Outside Sales.
• Asset Management: Maintain oversight of company assets, including buildings, equipment, fleet, inventory, and accounts receivable.
• Accounts Receivable: Monitor accounts receivable and support collection efforts to maintain healthy customer accounts.
• Financial Management: Maintain P&L responsibility and support budgeting, forecasting, and overall business performance.
• Goal Setting: Establish goals, delegate responsibilities, monitor progress, and follow up to ensure objectives are achieved.
• Conflict Resolution: Address employee and operational concerns professionally while providing coaching and training when needed.
• Customer Service: Maintain a strong customer-focused culture and ensure customers receive exceptional service.
• Sales & Marketing: Support and lead sales and marketing initiatives to grow and retain the customer base.
• Communication: Communicate professionally and effectively with employees, customers, vendors, and all levels of management.
• Community Involvement: Represent the company positively within the community and support company involvement in local initiatives.
• Environmental Stewardship: Promote responsible business practices and the company’s commitment to environmental sustainability.
• Team Environment: Foster a positive, collaborative workplace where employees are encouraged to contribute, grow, and succeed.

Essential Qualifications

• Leadership Experience: Four-year degree preferred, or at least 3 years of experience as a business operating manager.
• Business Management: Demonstrated experience with budgeting, P&L management, goal setting, and operational leadership.
• Customer Service: Excellent customer service skills with a positive and professional attitude.
• Leadership Style: Hands-on leader who can motivate, coach, mentor, and develop employees by example.
• Communication: Strong verbal and written communication skills with the ability to communicate effectively across all levels of the organization.
• Adaptability: Quick learner with the ability and desire to learn new industries, systems, and processes.
• Safety & Responsibility: Strong commitment to safety, accountability, and responsible business practices.
• Environmental Awareness: Commitment to environmental stewardship and sustainable business practices.
• Community: Willingness to participate in and support community involvement initiatives.
• Driver’s License: Valid driver’s license with an excellent driving record.
• Schedule: Ability to work overtime, including Saturdays, as business needs require.
• Physical Requirements: Ability to lift, push, and pull up to 50 pounds.
• Additional Requirements: Must be able to pass a drug screen when required.

BENEFITS

• Competitive Pay
• Group Benefits Package: Medical, Dental, Short-Term Disability, Vision, Life Insurance, and 401(k) with a generous company match
• Company-Provided Vehicle
• Bonus / Profit-Sharing Opportunities
• Company-Provided Cell Phone
• Leadership Opportunity: Lead a dynamic, customer-focused operation while contributing to the continued growth and success of a family-owned company

COMPANY DESCRIPTION

Buckeye Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers. Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.

Buckeye Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.