Regional Operations Manager

AllerVie Health; Birmingham (AL); On-site; USD 95,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Employer HSA contribution

Employer-Paid Life Insurance

401(k) Plan with employer match

Job summary

AllerVie Health is seeking a Regional Operations Manager to lead the Birmingham, AL area clinics, drive clinical excellence, and optimize operations to support growth and patient care.

You will supervise clinic managers, monitor KPIs, ensure HIPAA/OSHA compliance, and collaborate with clinical leadership to deliver high-quality care across sites.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field is required; Master's degree preferred.
• 3-5 years of experience in healthcare operations management with at least 2 years overseeing multiple sites.
• Proven success managing clinical staff, improving patient outcomes, and driving operational improvements.
• Strong knowledge of outpatient workflows, particularly in allergy, asthma, immunology, ENT, or similar specialty areas.
• Excellent leadership, communication, organizational, and problem solving skills.
• Proficiency in EMR, and Microsoft Office Suite.
• Willingness and ability to travel within the assigned region frequently.

Responsibilities

• Oversee daily operations of multiple outpatient clinics, ensuring consistency in processes, service quality, and patient experience.
• Supervise and mentor clinic managers and staff, providing leadership, direction, and performance feedback.
• Monitor KPIs related to operational efficiency, patient access, satisfaction, clinical outcomes, and financial performance.
• Implement and enforce company policies, procedures, and compliance standards, including HIPAA and OSHA.
• Collaborate with clinical leadership to ensure high-quality care delivery and adherence to evidence-based practices.
• Support recruitment, onboarding, training, and development of clinic personnel.
• Identify operational bottlenecks and lead initiatives to streamline workflows and improve service delivery.
• Drive revenue growth and cost control across clinics through scheduling optimization and resource management.
• Lead or support the integration of new clinic locations, providers, and services with executive leadership.
• Facilitate cross-functional collaboration with HR, Finance, Marketing, and IT.
• Conduct regular site visits and audits to maintain accountability and promote a culture of excellence.
• Serve as a liaison between frontline staff and senior leadership, ensuring bidirectional communication and issue resolution.

Skills

Leadership

Communication

Organizational

Problem Solving

EMR

Microsoft Office

Education

Bachelor's degree

Master's degree preferred

Job description

Regional Operations Manager, Birmingham, AL area

About AllerVie Health: At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between, we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on a mission and wake up excited to tackle new challenges and provide people with health solutions.

About You:

You're energized by purpose-driven work and believe progress happens through accountability, collaboration, and integrity.

You take ownership of your work, care about doing things the right way, and bring a positive, people-first mindset to how you support teams. You advocate for better systems and decisions that ultimately improve patient care.

If you're excited to do meaningful work that supports something bigger than yourself, we'd love to connect.

Summary of Position:

The Regional Operations Manager is responsible for leading and managing the operational performance of multiple allergy, asthma, and immunology clinics within the Birmingham, Alabama area. This role ensures clinical excellence, operational efficiency, and outstanding patient service while supporting strategic growth initiatives. The Regional Operations Manager serves as a key link between Operations leadership and clinic operations, overseeing clinic managers and ensuring alignment with organizational standards, regulatory requirements, and financial goals.

Key Responsibilities:

• Oversee daily operations of multiple outpatient clinics, ensuring consistency in processes, service quality, and patient experience.
• Supervise and mentor clinic managers and staff, providing leadership, direction, and performance feedback.
• Monitor key performance indicators (KPIs) related to operational efficiency, patient access, satisfaction, clinical outcomes, and financial performance.
• Implement and enforce company policies, procedures, and compliance standards, including HIPAA and OSHA.
• Collaborate with clinical leadership to ensure high-quality care delivery and adherence to evidence-based practices.
• Support recruitment, onboarding, training, and development of clinic personnel.
• Identify operational bottlenecks and lead initiatives to streamline workflows and improve service delivery.
• Drive revenue growth and cost control efforts across clinics through scheduling optimization, resource utilization, and effective supply management.
• Lead or support the integration of new clinic locations, providers, and services in partnership with executive leadership.
• Facilitate cross-functional collaboration with corporate departments including HR, Finance, Marketing, and IT.
• Conduct regular site visits and audits to maintain accountability and promote a culture of excellence.
• Serve as a liaison between frontline staff and senior leadership, ensuring bidirectional communication and issue resolution.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field required; Master's degree preferred.
• 3-5 years of experience in healthcare operations management, with at least 2 years overseeing multiple sites.
• Proven success managing clinical staff, improving patient outcomes, and driving operational improvements.
• Strong knowledge of outpatient workflows, particularly in allergy, asthma, immunology, ENT, or similar specialty areas.
• Excellent leadership, communication, organizational, and problem solving skills.
• Proficiency in EMR, and Microsoft Office Suite.
• Willingness and ability to travel within the assigned region frequently.

Physical Requirements:

• Travel between Birmingham, AL-area clinics 70-80%
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 10 pounds at times.

When you join AllerVie Health, you become part of a purpose-driven team dedicated to transforming lives through compassionate allergy care. We recognize and value the experience, perspective, and commitment you bring to our mission. In return, we offer competitive compensation and comprehensive benefits that empower you to thrive. This support enables you to give your best to the patients who count on us every day.

Benefits:

• Medical, Dental, and Vision Insurance Plans
• Employer HSA contribution
• Employer-Paid Life Insurance
• Supplemental benefit offerings
• 401(k) Plan with employer match
• Generous PTO and paid holidays

Learn About Us:

LinkedIn: https://www.linkedin.com/company/allervie-health/posts/?feedView=all

Instagram: https://www.instagram.com/allerviehealth/

AllerVie Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.