Regional Operations Director

IVX Health; San Francisco (CA); On-site; USD 122,000 - 142,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) match

HSA/HRA/FSAs

Life & Disability Insurance

Tuition Reimbursement

Wellness programs

Paid Time Off

Volunteer time off

Job summary

IVX Health is seeking a Regional Operations Director to lead infusion centers across the Bay Area, including Fremont, San Jose, and Sunnyvale. The role emphasizes top-tier patient care, staff development, and cross-functional collaboration to drive growth and operational excellence.

The ideal candidate will have 5+ years of healthcare leadership, P&L experience, and a proven ability to manage clinical and administrative teams while delivering exceptional patient experiences in a fast-paced

Qualifications

• 5+ years of leadership experience in healthcare, ideally multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while ensuring patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with MS Office and related tools for reporting and planning.

Responsibilities

• Lead Market Operations across multiple infusion centers with a focus on patient experience.
• Mentor, hire, and develop center-level staff and manage staffing and payroll.
• Drive operational excellence by partnering with Finance, Marketing, Revenue Cycle, and Clinical Leadership.
• Grow patient volume by collaborating with Business Development and referral sources.
• Monitor industry trends and regulatory changes to optimize care delivery.

Skills

Leadership

Healthcare Administration

P&L Management

Cross-functional Collaboration

Staffing & Payroll

Patient Experience

Microsoft Office

Education

Bachelor’s Degree in Business Management or Healthcare Administration

Tools

Microsoft Office Suite

Job description

Join IVX Health as Healthcare Operations Leader in the Bay Area!
Transform patient care across our centers in Fremont, San Jose, & Sunnyvale!

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the South Bay market. In this pivotal leadership role, you’ll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You’ll Do

• Lead Market Operations
  • Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
  • Support P&L for your market, ensuring strong financial and operational performance
  • Act as an escalation resource and problem-solver for operational and clinical challenges.
• Mentor and Develop Team
  • Recruit, mentor, and grow a team of center-level staff
  • Oversee staffing, scheduling, and payroll, driving productivity and accountability
  • Foster a collaborative, patient-centered culture focused on continuous improvement
• Drive Operational Excellence
  • Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
  • Support the launch and operational success of new infusion centers.
• Grow Patient Volume
  • Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
  • Build and maintain strong relationships with key referral sources and vendor partners.
• Stay Ahead of the Industry
  • Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For

• Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Join a national leader committed to raising the standard of care in the outpatient infusion space.

Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligiblefor commissions/bonus, 401(k), health benefits, and other company-provided benefits.

Bay Area California Pay Range

$121,500—$141,750 USD

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we’re redefining the care experience and improving lives every day.As a growing healthcare organization, we’re committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

Mission: To improve the lives of those we care for by redefining the care experience.
Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions.
Values: Be Kind. Do What’s Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

Eligible employees may receive:

• Medical, Dental, and Vision Coverage
• Prescription Drug Coverage and Telemedicine Services
• Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
• 401(k) Retirement Plan with Company Match
• Life, AD&D, and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Fertility and Family Planning Support
• Tuition Reimbursement and Certification Assistance
• Continuing Education and Professional Development Resources
• Employee Assistance Program and Wellness Support
• Paid Time Off
• Volunteer Time Off and Charitable Giving Match
• Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.

IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.