Regional Operations Director

ivxhealth; Danbury (CT); Sur place; USD 113 000 - 131 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Coverage

Prescription Drug Coverage

Health Savings Account (HSA)

401(k) Retirement Plan with Companyu

Life, AD&D, and Disability Insurance

Tuition Reimbursement andCertification

Continuing Education

Paid Time Off

Volunteer Time Off

Employee Referral Bonus

Résumé du poste

IVX Health in Fairfield County, CT seeks a Regional Operations Director to lead our infusion centers across Norwalk, Orange, Danbury, and Stamford. You will oversee daily operations, support P&L, and drive patient-centered performance.

This leadership role requires 5+ years in healthcare with multi-site management, plus proven ability to develop staff and optimize staffing, payroll, and productivity. Collaborate with central teams to streamline processes, launch new centers, grow patient volume,

Qualifications

• Bachelor's degree in Business Management, Healthcare Administration, or related field.
• 5+ years of leadership experience in healthcare, preferably multi-site.
• Experience managing P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office.

Responsabilités

• Oversee daily operations across infusion centers, ensuring seamless patient experience and strong operational performance.
• Lead market P&L management and ensure financial accountability across centers.
• Mentor, recruit, and develop center-level staff and manage staffing and payroll.
• Partner cross-functionally with Finance, Marketing, Revenue Cycle, and Clinical Leadership to optimize processes.
• Drive patient volume growth by strengthening referral networks and center performance.
• Monitor industry trends and regulatory changes to continuously improve care and operations.

Connaissances

Leadership

Strategic thinking

Communication

Interpersonal skills

Organizational skills

Microsoft Office

Formation

Bachelor's degree in Business Management or Healthcare Administration

Outils

Microsoft Office Suite

Description du poste

Join IVX Health as Healthcare Operations Leader in our Fairfield County, CT market!

Transform patient care across our infusion centers located in Norwalk, Orange, Danbury, and Stamford.

Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Fairfield County market. In this pivotal leadership role, you\'ll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

What You\'ll Do

Lead Market Operations

• Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.


• Support P&L for your market, ensuring strong financial and operational performance


• Act as an escalation resource and problem-solver for operational and clinical challenges.

Mentor and Develop Team

• Recruit, mentor, and grow a team of center-level staff


• Oversee staffing, scheduling, and payroll, driving productivity and accountability


• Foster a collaborative, patient-centered culture focused on continuous improvement

Drive Operational Excellence

• Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.


• Support the launch and operational success of new infusion centers.

Grow Patient Volume

• Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.


• Build and maintain strong relationships with key referral sources and vendor partners.

Stay Ahead of the Industry

• Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

What We Are Looking For

• Bachelor\'s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).


• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.


• Experience managing a P\&L and leading clinical and administrative teams.


• Proven ability to drive operational excellence while delivering exceptional patient experiences.


• Strong interpersonal, communication, and organizational skills.


• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).

Fairfield County Pay Range

$112,500 - $131,250 USD

Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we\'re redefining the care experience and improving lives every day. As a growing healthcare organization, we\'re committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

Mission: To improve the lives of those we care for by redefining the care experience.

Vision: To be the nation\'s preferred destination for pharmaceutical care of complex chronic conditions.

Values: Be Kind. Do What\'s Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

• Medical, Dental, and Vision Coverage


• Prescription Drug Coverage and Telemedicine Services


• Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options


• 401(k) Retirement Plan with Company Match


• Life, AD&D, and Disability Insurance


• Accident, Critical Illness, and Hospital Indemnity Coverage


• Fertility and Family Planning Support


• Tuition Reimbursement and Certification Assistance


• Continuing Education and Professional Development Resources


• Employee Assistance Program and Wellness Support


• Paid Time Off


• Volunteer Time Off and Charitable Giving Match


• Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.

IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommod