Regional Operations Coordinator Supervisor

Michigan Farm Bureau; Michigan; Hybrid; USD 49,000 - 60,000; Full time

Benefits offered by this job

Full benefits package (medical, dental

Job summary

FB Life Insurance Co of MI is seeking a Regional Operations Coordinator Supervisor to support the Regional Field Sales Director and Territory Leaders. This hybrid role oversees RECO teams, establishes procedures, and acts as the main liaison with Home Office teams.

The position requires working with scheduling, recruitment pipelines, onboarding, events, and regional communications, in a fast-paced insurance environment.

Qualifications

• Minimum three years of administrative experience required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• 65 wpm typing with accuracy required.
• Willingness to pursue industry-related classes.

Responsibilities

• Assist Regional Field Sales Director and Territory Leaders with daily operations.
• Coordinate calendars and daily operation tasks for Managing Partner.
• Manage recruiting pipeline database and communications.
• Attend networking and recruiting events to support hiring.
• Execute new agent contracting and onboarding processes.
• Coordinate regional meetings and events and assist with terminations or transfers.

Skills

Administrative experience

Typing 65 wpm

Willingness to pursue classes

Education

High school diploma

Associate or bachelor's degree preferred

Tools

Microsoft Office

Job description

Regional Operations Coordinator Supervisor

#26-1075

Work From Home, Michigan

Company

FB Life Insurance Co of MI

Job Description

To provide day-to-day assistance to the Regional Field Sales Director and assigned Territory Leaders. The ROCS will also provide operations to support the field force and be the bridge to the Home Office Team, when necessary. Additionally, the Supervisor leads their assigned RECO team, establishes procedures and best practices, and serves as the primary escalation point for operational issues. This role also oversees operations support performance, identifies opportunities for improvement, and ensures alignment between Agency Services, field agents, Customer Service, and internal departments.

Assist in coordinating the Managing Partner's calendars with daily operation tasks.

Manage the recruiting pipeline database and communication.

Attend and participate in networking/recruiting events.

Participate in and execute new agent contracting.

Coordinate and plan regional meetings and events.

Assist with Terminations, Book Reassignments, and agent Office Moves.

Assist Managing Partners with managing Associate Regional Coordinator.

Communicate regional and company updates and news to the field force.

Requirements

Required

• High school diploma or equivalent required.
• Minimum three years of administrative experience required.
• Obtain a State of Michigan Property & Casualty license within 90 days of hire.
• Experienced usage and program development skills in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Outlook, and Teams) required.
• Keyboarding skills of 65 wpm with accuracy required.
• Basic math aptitude required.
• Willingness to pursue industry-related classes required.

Preferred

• Associate or bachelor's degree preferred.
• Familiarity with terminology and operations of the agricultural and insurance industries preferred.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

Work Type

Hybrid

Standard Hours

8:00am-4:30pm

Position Type

Full-time

54,743

Location(s)

Work From Home , Michigan

The Michigan Farm Bureau Family of Companies is an equal opportunity employer. The Company will not discriminate against applicants or employees on the basis of race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), disability, genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law. In accordance with Michigan's Persons with Disabilities Civil Rights Act, the companies listed above advise you as follows: If you believe that any of the above-listed companies has failed to accommodate you as a disabled individual, you may allege a violation against that company for failing to so accommodate you, but only if you have notified that company in writing of your need for accommodation within 182 days after the date on which you knew, or reasonably should have known, that an accommodation was needed by you to perform the job which you hold or seek.