Regional Office Assistant - Chicago Region

WLNS-TV; Chicago (IL); On-site; USD 25,000 - 31,000; Full time

Job summary

WLNS-TV is seeking a Regional Office Assistant in Chicago to provide regional administrative support and help manage donor databases, reports, and HR tasks. The role involves coordinating events, handling communications, and ensuring timely processing of donations and necessary paperwork.

The ideal candidate has strong typing skills, data entry accuracy, and experience with Microsoft Office, with the ability to multitask in a fast-paced environment while maintaining confidentiality.

Qualifications

• Must type 55–60 words per minute with few errors.
• Proven data entry skill with accuracy and speed.
• Strong Microsoft Office proficiency (Word, Excel, Outlook, PowerPoint).
• Excellent organizational skills and attention to detail.
• Good grammar with strong written and verbal communication.
• Ability to maintain confidentiality.
• Basic accounting skills.
• Ability to multitask effectively.

Responsibilities

• Provide general office support including correspondence, filing, and mailing.
• Answer phones and respond to voicemail, e-mail, and calls professionally.
• Interact with regional staff, volunteers, committees, and management teams.
• Coordinate regional donations processing and tracking.
• Maintain donor and leader databases and update forms and background checks.
• Provide personnel support for regional staff including PARs and HR tasks.
• Coordinate regional fundraising events and annual camping administration.
• Manage monthly expenses, budgets, and staff reports.
• Support workload management for regional administrator and director.
• Assist with monthly deadlines, camp/work crew allocations, and area transfers.
• Open and close area ministries paperwork and manage Mission Security applications.
• Update MSite and provide staff support during staffing transitions.

Skills

Typing speed

Data entry

Interpersonal skills

Written and verbal communication

Confidentiality

Multi-tasking

Education

High school diploma

Associate's degree preferred

Tools

Microsoft Office

Job description

Regional Office Assistant

Job Specific Working Conditions:

The hourly rate for this position is between $17.85 - $22.30.

Summary:

This position assists the regional administrator position and provides regional administrative support.

Essential Duties:

Written and Verbal Communication

• Provide general office support, including correspondence, filing and mailing.
• Answer phones.
• Respond to voicemail, e-mail and phone calls in a timely and professional manner.
• Send thank-you letters to donors.
• Interact with all area and regional staff, volunteers, area and regional committees and regional management teams.

Assist in Administration

• Process and track donations.
• Maintain donor and leader databases, ensuring area leader forms, driver questionnaires and background checks are up-to-date.
• Manage monthly purchase card expenses, field development tool (FDT), regional and staff expense reports.
• Provide personnel support for regional staff, including Human Resources and personnel action requests (PARs).
• Coordinate regional fundraising events and other regional events.
• Assist with annual camping administration.
• Assist regional administrator and regional director with workload.
• Maintain, organize and facilitate monthly deadlines, including camp and work crew allocation, annual budgets and compensation.
• Provide staff care, including birthdays, monthly reports and assignment care packages.
• Assist with gathering regional statistics electronically via the Growth Planning Software (GPS) system.
• Facilitate paperwork to open and close area ministries across the region.
• Manage and execute area transfers.
• Manage Mission Security application for staff within region.
• Update the MSite.
• Provide administrative support for volunteer-led areas and areas in a staffing transition.
• Assist with additional work from regional staff.

Assist in Event Planning

• Plan, coordinate and facilitate regional events including:
• Regional staff training days
• Committee chair days
• Regional meetings
• Regional camps
• Leadership weekends

Education:

• High school education or equivalent.
• Associate's degree preferred.
• On-going education encouraged.

Qualifications Required For the Job:

• Previous administrative assistant experience preferred.
• Must be able to type 55 to 60 words per minute with few errors.
• Proven data entry skill, which must be accurate and rapid.
• Demonstrated proficiency in Microsoft Office Suite (which includes Word, Excel, Outlook and PowerPoint.)
• Strong organizational skills with attention to detail.
• Must have good grammar, with strong written and verbal communication skills.
• Ability to maintain confidentiality.
• Basic accounting skills.
• Must be detail-oriented while successfully accomplishing multi-tasks.
• Proven relational skills with both kids and adults.