Regional Night Operations Leader

ccsbts; Phoenix (AZ); On-site; USD 75,000 - 105,000; Full time

Job summary

CCS Facility Services is seeking a Night Operations Manager to lead and standardize night janitorial operations across an assigned region. This role oversees all Night Area Managers within the region, driving consistent execution, labor efficiency, and building standards across every account on the night shift.

This shift starts in the evening (Monday through Friday, with some weekend hours as needed) and is a salaried position.

Qualifications

• Experience managing multiple sites or supervisors in janitorial, facility services, or related fields.
• Ability to drive labor efficiency and manage budgets across multiple accounts.
• Experience training and developing supervisors or managers.
• Bilingual English/Spanish preferred.
• Valid driver's license and clean driving record.
• Willingness and ability to work night-shift hours, including regular site visits across the region.

Responsibilities

• Provide direct oversight to all Night Area Managers within the region, setting priorities and holding them accountable for consistent, high-quality execution.
• Drive labor efficiency across night operations, monitoring staffing levels, hours, and productivity to ensure crews are right-sized and costs stay on budget.
• Establish and enforce clear building expectations and cleaning standards across all accounts, conducting regular site visits to verify compliance and quality.
• Own the training and development of Night Area Managers and field supervisors, building a pipeline of strong leaders across the region.
• Partner with Night Area Managers to resolve escalated client concerns and ensure cleaning tasks and special projects are completed on schedule every night.
• Review and approve schedules, inventory, and equipment needs submitted by Night Area Managers, ensuring adequate supplies and readiness across all sites.
• Track and report on regional night-shift performance metrics, including labor hours, quality scores, and client satisfaction, using company software and technology.
• Ensure all night operations comply with facility and company security and safety protocols across the region.
• Other tasks and administrative duties as assigned.

Skills

Site leadership

Labor efficiency

Training & development

Bilingual English/Spanish

Driver's license

Night-shift readiness

Job description

CCS Facility Services is seeking a Night Operations Manager to lead and standardize night janitorial operations across an assigned region. This role oversees all Night Area Managers within the region, driving consistent execution, labor efficiency, and building standards across every account on the night shift.

This shift starts in the evening (Monday through Friday, with some weekend hours as needed) and is a salaried position.