Regional Merchant Lead

Doordashusa; Boston (MA); Hybrid; USD 34,963 - 58,685; Full time

Benefits offered by this job

Paid parental leave

401(k) plan with employer matching

Medical, dental, and vision benefits

Job summary

Doordashusa is seeking a Regional Merchant Lead (Outside Sales Representative) in Boston, Massachusetts. In this role, you will manage the entire sales cycle, bringing new restaurant partners onto the DoorDash platform. You will need to build relationships with local merchants, negotiate revenue share agreements, and provide tailored solutions.

This opportunity involves a hybrid work model, requiring travel within the region for meetings and in-person collaboration. The ideal candidate has over 2 years of sales experience and thrives in a fast-paced sales environment.

Qualifications

• 2+ years of experience in a closing sales role, preferably in an outside sales environment.
• Ability to excel in a fast-paced, transactional sales cycle.
• Experience selling multi-product solutions and tailoring pitches.

Responsibilities

• Own the full sales cycle for bringing new restaurant partners onto DoorDash.
• Meet with restaurant owners, build relationships, and negotiate agreements.
• Travel within the region to engage with merchants.

Skills

Sales experience

Negotiation

CRM proficiency

Communication

Tools

Salesforce

Google Apps

Job description

About the Team

The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line.

This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed.

About the Role

As a Regional Merchant Lead (Outside Sales Representative), you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market.

You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business.

This is a field sales role with travel within the region. You will spend 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

You're excited about this opportunity because you will…

• Have a passion for SMB businesses and the restaurant industry
• Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements
• Excel in a transactional deal cycle and closing new business within days
• Use creative strategies in sales processes and prospect outreach
• Share on-the-ground insights with sales leadership and operations team
• Mentor teammates on how to be the best version of themselves after establishing yourself in the role
• Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)

We're excited about you because you have…

• 2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
• The ability to thrive in a fast-paced, transaction sales cycle – typically closing deals within days
• Consistently exceeded KPIs and sales target through disciplined activity and strong execution
• Experience selling multi-product solutions and tailoring your pitch to each merchant
• Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
• Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
• Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps).

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month).

The national base pay range for this position within the United States, including Illinois and Colorado.

$25.38 — $42.60 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$48.30 — $71 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.