Regional Member Relationship Advisor

AmeriCU Credit Union; Fort Drum (NY); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

HSA Contributions

Paid Time Off

Paid Holidays

401(k) Match

Tuition Reimbursement

EAP

Life Insurance

Short-Term Disability

Employee Events

Career Development

Job summary

AmeriCU Credit Union in Fort Drum, NY is seeking a Regional Member Relationship Advisor to serve as a trusted financial partner for members. You will identify needs and recommend products and services that support their financial goals while delivering exceptional member service.

This role combines relationship building, financial wellness coaching, lending, business development, and consultative sales. If you enjoy helping people and building lasting community connections, we’d love to hear

Qualifications

• Experience in financial services or banking preferred.
• Ability to explain financial products clearly to members.
• Comfort with meeting multiple priorities in a fast-paced environment.

Responsibilities

• Conduct financial wellness reviews to help members achieve their financial goals.
• Build and strengthen relationships with new and existing members.
• Recommend and open personal and business accounts based on member needs.
• Utilize a consultative approach to identify lending, deposit products, and credit card opportunities.
• Interpret credit bureau reports and evaluate lending opportunities.
• Process loan applications and ensure accurate documentation.
• Partner with internal teams to deepen member relationships and generate referrals.
• Schedule appointments and represent AmeriCU in the community.

Skills

Relationship-building

Consultative selling

Financial products knowledge

Communication skills

Attention to detail

Job description

Location:10750 Enduring Freedom Drive, Fort Drum, NY 13602

Employment Type: Full-Time

Starting Pay for this role - $19.84/hour to $24.80/hour, actual starting pay will depend on experience

Position is overtime eligible and incentive eligible

Build Relationships. Make an Impact. Help Members Achieve Financial Success.

At AmeriCU Credit Union, we’re more than a financial institution. We’re a team of people dedicated to helping our members live life, dream big, and achieve financial success. For more than 75 years, we’ve remained committed to our members, employees, and the communities we serve.

With over 200,000 members, more than $3 billion in assets, and recognition as one of the Best Companies to Work for in New York State and one of American Banker's Best Credit Unions to Work For, there’s never been a better time to join Team AmeriCU.

About The Role

As a Regional Member Relationship Advisor, you’ll serve as a trusted financial partner to our members by identifying their needs and recommending products and services that support their financial goals. This is a highly engaging role that combines relationship building, financial wellness coaching, lending, business development, and consultative sales.

If you enjoy helping people, building strong relationships, and making a meaningful impact in your community, we’d love to hear from you.

What You’ll Do

• Conduct financial wellness reviews to help members achieve their financial goals
• Build and strengthen relationships with new and existing members
• Recommend and open personal and business accounts based on member needs
• Utilize a consultative approach to identify opportunities for lending, deposit products, credit cards, and additional financial services
• Interpret credit bureau reports and evaluate lending opportunities
• Process loan applications and ensure accurate, error-free loan documentation
• Partner with internal business lines to deepen member relationships and generate referrals
• Manage and grow a book of business through proactive outreach and follow‑up
• Schedule appointments, develop new business opportunities, and represent AmeriCU in the community
• Meet or exceed individual sales and service objectives
• Support AmeriCU’s mission, vision, values, and strategic initiatives through exceptional member service

What Makes You Successful

• A passion for helping others achieve financial success
• Strong communication and relationship‑building skills
• A consultative and solution‑oriented approach
• Confidence discussing financial products and services
• Strong attention to detail and organizational skills
• The ability to manage multiple priorities in a fast‑paced environment
• A commitment to delivering exceptional member experiences

Why Join AmeriCU?

At AmeriCU, we invest in our employees and provide opportunities to grow, develop, and advance your career.

Our Benefits Include

• Competitive Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) Contributions
• Generous Paid Time Off
• Paid Holidays
• 401(k) Match After One Year
• Tuition Reimbursement for Eligible Full‑Time Employees
• Employee Assistance Program (EAP)
• Company‑Paid Life Insurance and AD&D Coverage
• Enhanced Short‑Term Disability at No Cost to You
• Employee Appreciation Events
• Career Development and Advancement Opportunities

Join a Team That Makes a Difference

If you’re looking for a rewarding career where you can help people achieve their financial goals while growing your own career

Learn more about life at AmeriCU

Our Community Impact

Why AmeriCU

AmeriCU Credit Union is an Equal Opportunity Employer.