Regional Member Engagement Lead – Great Lakes

Modern Woodmen of America

Kentucky

On-site

USD 64,000 - 70,000

Full time

9 days ago

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Benefits offered by this job

Retirement plan

401(k) matching

Employee bonus

Medical insurance

Dental insurance

Prescription drug insurance

Life insurance

Disability insurance

Vision insurance

Flexible savings account

Accident insurance

Job summary

Modern Woodmen of America is seeking a relationship-focused Member Engagement Associate to enhance member experiences, support chapter growth, and align regional teams with our fraternal mission. You will coach event planners, design member-centric events, and collaborate with Fraternal Department leaders to seize engagement opportunities.

The role supports the Great Lakes territory across states including Kentucky, with frequent travel and a mix of remote work.

Qualifications

Bachelor’s degree in related field or equivalent experience.
Five years of related experience leading successful programs and events.
Strong ability to collaborate with internal partners, coach and develop others, communicate effectively and deliver presentations.
Experience planning and facilitating training, managing competing priorities and adapting to changing direction.
Ability to work evenings and weekends as needed to support regional events and meetings is required.
Strong organizational, time management, budgeting and financial skills.
Ability to understand how sales activities contribute to member growth and engagement.
Ability to work independently while contributing effectively in a team environment.
Previous experience with event planning, logistics, participant experience and execution preferred.

Responsibilities

Coach and support chapter event planners, regional staff and field representatives to strengthen leadership effectiveness and ensure consistent execution.
Advise regional teams on member-focused event planning, event calendars, hospitality, volunteer service, experience design and follow up practices.
Collaborate with field managers and Fraternal Department leaders to identify engagement opportunities, develop event strategies and support regional plans.
Assess regional training needs and partner with the Fraternal Development team to create and deliver tools, resources and training plans.
Attend select regional events to support leaders, observe the member experience and identify best practices or process improvement opportunities.
Serve as a communication link between assigned regions and the home office, helping align priorities, share feedback and support regional meetings.
Monitor regional fraternal activity, member engagement and growth metrics, then prepare reports that highlight accomplishments, challenges and opportunities.
Support regional operations, including chapter boards, chapter budget guidance and adherence to policies and procedures.