Regional Manager, Virginia

Metropolis; Washington (District of Columbia); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Disability coverage

Life insurance

Stock option plan

Bonus plans

Job summary

Metropolis in the Washington, DC region is seeking a Regional Manager to oversee the financial health and operational success of our locations within an assigned region. You will develop regional budgets, forecast performance, and ensure profitability while maintaining high client satisfaction.

You will drive new business from lead generation to contracting and onboarding, negotiate terms, and mentor team members to sustain growth.

Qualifications

• 5+ years of managing multiple locations, stores and properties.
• Proven track record of meeting or exceeding budgets and developing new business.
• Ability to convey complex financial information clearly to clients and internal teams, with excellent verbal and written communication.
• Strong understanding of financial analysis, including budgeting and KPIs, plus familiarity with contract structures and terms.
• Experience negotiating to secure contracts, retain business, and resolve disputes.
• Proficiency with Microsoft Office Suite, Google Workspace, and Slack.
• Must possess a valid state-issued driver's license with a current address and acceptable driving record.

Responsibilities

• Oversee the development and attainment of regional operating plans and budgets and reforecasts.
• Participate in the development of regional financial and operational goals and achieve the determined goals.
• Monitor regional financial and operational results to ensure the profitability of existing locations within the assigned region.
• Build and maintain strong client relationships by ensuring open communication and mutual benefit.
• Proactively address client needs and concerns, including managing budget discrepancies, maximizing revenue opportunities, and ensuring contract compliance.
• Lead initiatives to improve client satisfaction and retention, including developing and acting on feedback from surveys, addressing deficiencies found in facility audits, and creating retention plans for at-risk locations.
• Drive new business growth by managing the full sales cycle, from lead generation and opportunity qualification to closing deals and onboarding new clients.
• Negotiate and finalize contracts with new clients.
• Grow existing accounts by identifying opportunities to sell additional products and services.
• Foster a culture of professional growth by mentoring subordinates, implementing development plans, addressing performance issues, and creating a fair environment for talent advancement.

Skills

Mult-location management

Budgeting & financial analysis

Communication

Negotiation

Leadership & mentoring

Driver's license

Client relationship management

Sales cycle management

Cross-functional collaboration

Education

Bachelor's Degree

Tools

Microsoft Office

Google Workspace

Slack

Salesforce

Budgeting software

Job description

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a highly motivated and results-oriented professional to join our team as a Regional Manager. This role is crucial in overseeing the financial health and operational success of our locations within an assigned region. You'll be responsible for developing and achieving regional budgets and financial goals, ensuring our locations are profitable, and maintaining high levels of client satisfaction. You'll play a key role in business development, from lead generation to negotiating contracts and onboarding new clients.

What you'll do

• Oversee the development and attainment of regional operating plans and budgets and reforecasts
• Participate in the development of regional financial and operational goals and achieve the determined goals
• Monitor regional financial and operational results to ensure the profitability of existing locations within the assigned region
• Build and maintain strong client relationships by ensuring open communication and mutual benefit
• Proactively address client needs and concerns, including managing budget discrepancies, maximizing revenue opportunities, and ensuring contract compliance
• Lead initiatives to improve client satisfaction and retention, including developing and acting on feedback from surveys, addressing deficiencies found in facility audits, and creating retention plans for at-risk locations
• Drive new business growth by managing the full sales cycle, from lead generation and opportunity qualification to closing deals and onboarding new clients
• Negotiate and finalize contracts with new clients
• Grow existing accounts by identifying opportunities to sell additional products and services
• Foster a culture of professional growth by mentoring subordinates, implementing development plans, addressing performance issues, and creating a fair environment for talent advancement

What we're looking for

• 5+ years of managing multiple locations, stores and properties
• Proven track record of successfully meeting or exceeding budget expectations, developing new business, and building strong client relationships
• Ability to convey complex financial information and strategies clearly to both clients and internal teams, with excellent verbal and written communication
• Strong understanding of financial analysis, including the ability to manage budgets and understand key performance indicators, along with a strong familiarity with contract structures and terms
• Experience in negotiating effectively to secure new contracts, retain existing business, and resolve potential disputes
• Proficiency with Microsoft Office Suite, Google Workspace, and Slack
• Must possess a valid state-issued driver's license with a current address and acceptable driving record

While not required, these are a plus

• Bachelor's Degree
• Prior parking industry experience a plus
• Experience with budgeting software, Salesforce, P&L Review systems

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $145,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more.

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.