Regional Manager – Travel & Growth in Community Banking

1st MidAmerica; Bethalto (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Career growth

Supportive team environment

Job summary

The 1 st MidAmerica is seeking a Regional Manager to direct the delivery of services to members through Branch Managers and staff, and to achieve branch goals at multiple locations including Bethalto, IL.

You will drive performance, ensure policy compliance, and help grow member relationships while managing budgeting and community presence. This role requires travel to other locations and strong leadership skills.

Qualifications

• High school diploma or equivalent.
• Six or more years of related experience.
• Two-year college degree or specialized certification preferred but not required.
• Customer service experience is required.
• Strong communication skills and attention to detail.

Responsibilities

• Maintains highly motivated and well-trained staff while maintaining effective employee relations.
• Directs and monitors branch operations to ensure staffing and objectives.
• Ensures compliance with credit union membership, operational and employee policies/procedures.
• Makes recommendations on new policies and ensures branches comply with laws.
• Drives performance results in branches through sales practices and service behaviors.
• Maintains high-quality service and educates members on products and services.
• Participates in establishment of annual operational budget.
• Builds the credit union's presence in the community and develops new members while maintaining relationships.
• Assists VP of Branch Operations on projects.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Two-year college degree preferred

Job description

The 1 st MidAmerica is seeking a Regional Manager to direct the delivery of services to members through Branch Managers and staff, and to achieve branch goals at multiple locations including Bethalto, IL.

You will drive performance, ensure policy compliance, and help grow member relationships while managing budgeting and community presence. This role requires travel to other locations and strong leadership skills.