Regional Manager, Surgical Specialties: ENT & Plastic Surgery

MultiCare Health System; Broadway (VA); On-site; USD 109,000 - 156,000; Full time

Job summary

MultiCare Health System is seeking a Regional Manager to lead ENT and Plastic Surgery operations across the Puget Sound region. You will partner with physicians, APPs, clinic managers and executives to drive performance and financial results.

The role requires strong leadership across multiple locations, travel to clinics, and emphasis on standardization, access, throughput and growth initiatives within a major health system.

Qualifications

• Bachelor's degree required.
• Minimum five years of experience in the specialty field.
• Minimum three years of supervisory or lead experience.

Responsibilities

• Provide operational leadership for ENT and Plastic Surgery practices across multiple locations.
• Focus on clinic performance, financial stewardship, patient access and throughput.
• Oversee staffing/productivity alignment and development of clinic managers.
• Standardize processes across locations and drive growth and improvement initiatives.

Education

Bachelor's degree

Job description

Join a team that shares your calling At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home. This Regional Manager will provide operational leadership for MultiCare's ENT and Plastic Surgery practices across the Puget Sound region. The portfolio includes multiple clinic locations and requires a leader who is comfortable managing complex, multi-site specialty operations while partnering closely with physicians, APPs, clinic managers, and executive leadership. The position has a strong operational and financial focus.

Key responsibilities include clinic performance, financial stewardship, patient access and throughput, staffing and productivity alignment, clinic manager support and accountability, standardization across locations, and execution of growth and performance-improvement initiatives.

The role is heavily focused on operational and financial performance, access and throughput, staffing/productivity, clinic manager development and accountability, standardization, and execution of growth and improvement initiatives.

Current footprint: ENT operates in Tacoma, Gig Harbor, Puyallup, Auburn, and Covington, while Plastic Surgery currently operates in Tacoma and Gig Harbor. Plastic Surgery is also expanding into Puyallup. This is a good opportunity for someone who enjoys both strategy and hands-on operational leadership. We need someone who can look across locations, identify variation and opportunities, use data to drive decisions, establish accountability, and then work directly with clinic leaders to execute improvements.

FTE: 1.0, Shift: Days, Schedule: Days

Position Summary The Regional Manager position is a lead administrative position responsible for the oversight and management of the daily operations for multiple affiliated health care physician practices/ancillary services that are geographically dispersed, but proximate to Tacoma, Washington. The Regional Manager will need to travel to the various clinics on a regular basis. This individual maintains broad responsibilities for all administrative functions of the practice locations, including operations, marketing, finance, assisting in managed care/third party contracting when requested, physician compensation and reimbursement information when requested, human resource management, medical and business information systems, ancillary service general knowledge and planning and development. Hospital-based leaders may have a dual matrixed reporting structure.

Requirements Bachelor's degree required, four (4) years of experience in lieu of the degree will be considered Minimum five (5) years of experience in the specialty field Minimum three (3) years of experience in a supervisory or lead capacity

Why MultiCare?

Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $108,680.00 - $156,353.60 USD.

However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma's first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.

MultiCare's comprehensive system of health includes numerous primary care, urgent care and specialty services - including Mary Bridge Children's Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.

Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children's Hospital - the Puget Sound region's only children's hospital and state-designated Level II Pediatric Trauma Center for Western Washington - Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital - which is home to the South Puget Sound region's only Level IV Neonatal Intensive Care Unit - and Wellfound Behavioral Health Hospital.

Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.