Regional Manager - Operations & Market Expansion

Office Pride of San Antonio-Helotes; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Flexible schedule

Job summary

Office Pride Commercial Cleaning of San Antonio–Helotes is seeking a Regional Manager – Operations & Market Expansion to lead and grow our San Antonio market and future territories. This hands-on role involves coaching leaders, improving service delivery, and building scalable processes.

The ideal candidate has extensive ops leadership, a talent for developing others, and a track record of balancing client satisfaction with operational results.

Qualifications

• 5+ years of operations or multi-site management experience.
• 3+ years of demonstrated people leadership.
• Strong experience coaching teams and developing emerging leaders.
• Ability to balance customer satisfaction, employee engagement, and operational results.
• Strong organizational, analytical, and communication skills.
• Comfortable working in the field, including evening hours.
• Willingness to travel as the organization expands.
• Experience in commercial cleaning, facilities, hospitality, or another service-based business is preferred.

Responsibilities

• Learn existing operations through hands-on field involvement and structured mentoring.
• Partner with ownership, the Operations Manager, and supervisors to strengthen service delivery.
• Coach and develop team leaders and supervisors.
• Oversee quality assurance, inspections, staffing effectiveness, and customer satisfaction.
• Use operational systems and performance reports to identify and resolve challenges.
• Develop consistent processes that can be replicated across multiple markets.
• Help evaluate, establish, and support future market expansion.
• Build a leadership structure that enables teams to perform successfully and independently.

Skills

Operations leadership

Multi-site management

People development

Coaching teams

Customer focus

Travel readiness

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• Flexible schedule

Regional Manager – Operations & Market Expansion

Office Pride Commercial Cleaning of San Antonio–Helotes

Location: San Antonio, TX

Employment: Full-Time | Leadership Position

Compensation: Competitive base salary based on experience, with performance-based incentive opportunities to be defined.

Build Leaders. Strengthen Operations. Help Us Grow.

Are you an experienced operations leader who enjoys developing people, solving problems, and building strong teams? Are you equally comfortable coaching frontline employees, working with customers, and developing plans for business growth?

Office Pride Commercial Cleaning of San Antonio–Helotes is seeking a Regional Manager – Operations & Market Expansion to join our growing, veteran-owned commercial cleaning organization.

This is a unique leadership opportunity for someone who wants to grow with a company, not simply manage its daily activities.

Our next Regional Manager will begin by learning our existing San Antonio market, partnering with current leadership, and gaining firsthand experience with our customers, employees, systems, and service standards.

As the individual demonstrates success, the role will evolve into broader operational oversight and eventually support the launch and development of additional territories.

What You’ll Do

• Learn our existing operations through hands-on field involvement and structured mentoring.
• Partner with ownership, the Operations Manager, and supervisors to strengthen service delivery.
• Coach and develop team leaders and supervisors.
• Oversee quality assurance, inspections, staffing effectiveness, and customer satisfaction.
• Use operational systems and performance reports to identify and resolve challenges.
• Develop consistent processes that can be replicated across multiple markets.
• Help evaluate, establish, and support future market expansion.
• Build a leadership structure that enables teams to perform successfully and independently.

What We’re Looking For

• 5+ years of operations or multi-site management experience.
• 3+ years of demonstrated people leadership.
• Strong experience coaching teams and developing emerging leaders.
• Ability to balance customer satisfaction, employee engagement, and operational results.
• Strong organizational, analytical, and communication skills.
• Comfortable working in the field, including evening hours.
• Willingness to travel as our organization expands.
• Experience in commercial cleaning, facilities, hospitality, or another service-based business is preferred.

What Makes This Opportunity Different?

A defined leadership growth path. You’ll have the opportunity to progress from learning one established market to supporting multiple territories.

A people-first leadership environment. We believe strong results begin with strong people, clear expectations, and consistent coaching.

Direct access to ownership. You’ll work closely with business owners who value initiative, accountability, and leadership development.

A commitment to excellence. Our organization has earned national Office Pride recognition, including the 2024 Beverly McQueen Brand Ambassador Award, the 2025 Standards of Excellence Award, and recognition as a Top Three finalist for the 2026 Franchise of the Year.

Our Values

We are a veteran-owned, faith-based business committed to doing what’s right, going the extra mile, serving with integrity, and delivering peace of mind to our customers.

Employees are not required to share our faith. We expect every team member to demonstrate professionalism, honesty, respect, accountability, and a strong work ethic.

Ready to Help Build What’s Next?

If you’re a leader who enjoys developing others, thrives in a hands-on environment, and wants the opportunity to help build a growing regional organization, we’d welcome your application.

Office Pride Commercial Cleaning of San Antonio–Helotes is an equal opportunity employer.