Regional Manager, Facilities

Syufy Group; San Rafael (CA); In loco; USD 129.000 - 146.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual incentive bonus

PTO

Full benefits package

401K with dollar for dollar match up 至

Descrizione del lavoro

SyRES PROPERTIES is seeking a Regional Manager, Facilities to lead portfolio-wide operations across a growing multi-state multifamily portfolio. The role acts as the technical resource for building systems, maintenance standards, and vendor management, while ensuring asset preservation and resident satisfaction.

The ideal candidate has hands-on facilities expertise, can coach teams without direct supervision, and will help establish scalable maintenance programs, SOPs, training resources, and

Competenze

• 7+ years in multifamily maintenance or facilities management.
• Strong knowledge of building systems (HVAC, plumbing, electrical, mechanical, fire/life-safety).
• Experience developing preventive maintenance programs and operating standards.
• Experience coaching and developing maintenance personnel.
• Willingness to travel across portfolio (CA, NV, OR, WA).

Mansioni

• Develop and maintain portfolio-wide maintenance standards and procedures.
• Oversee preventative maintenance and apartment turns; manage work orders.
• Provide technical leadership to onsite maintenance teams and supervisors.
• Manage vendor sourcing, scope development, and contract oversight.
• Support regulatory compliance, risk management, and safety practices.
• Monitor maintenance performance and reporting to leadership.

Conoscenze

Multifamily maintenance

Facilities management

Building operations

Vendor management

Communication

Project management

Formazione

Bachelor's degree in Facilities/Construction/Engineering

Strumenti

Yardi

Descrizione del lavoro

Job Details

Job Location: SAN RAFAEL, CA 94901
Position Type: Full Time
Salary Range: $128,700.00 - $146,100.00 Salary

About Us

SyRES PROPERTIES is a privately held real estate investment and development firm focused on the acquisition, new development and asset management of institutional quality multifamily residential properties. Our development pipeline and acquisition prospects are concentrated in the western United States including California, Oregon, Washington and Nevada. We are actively looking for qualified professionals who will help execute the company’s future growth strategy.

Position Summary

The Regional Manager, Facilities is responsible for developing, implementing, and maintaining consistent facilities operations, maintenance standards, and asset preservation practices across a growing multi‑state portfolio of multifamily communities. This role serves as the organization's primary technical resource for building operations, preventative maintenance, vendor management, regulatory compliance, risk mitigation, and maintenance team development. Working collaboratively with the Regional Manager, Community Managers, and onsite maintenance teams, the Regional Facilities Manager ensures that properties are maintained to SyRES standards while supporting operational efficiency, cost control, resident satisfaction, and long‑term asset performance. The ideal candidate is a hands‑on, solutions‑oriented facilities professional with strong technical knowledge, multifamily maintenance experience, and the ability to influence, coach, and develop teams without direct supervisory authority. As SyRES continues to expand, this position will play a key role in establishing scalable maintenance programs, standard operating procedures, training resources, and performance measures that support consistency across existing properties, new acquisitions, property transitions, and new developments.

Responsibilities

Facilities Operations & Maintenance Standards

• Review and execute to continuously improve portfolio‑wide maintenance standards, operating procedures, inspection protocols, and performance expectations.
• Establish consistent processes for work order management, preventative maintenance, apartment turns, emergency response, and routine property inspections.
• Evaluate maintenance operations across the portfolio, identifying opportunities to improve service quality, operational efficiency, productivity, and cost management.
• Partner with Community Managers, Maintenance Supervisors, and maintenance teams to ensure service requests are prioritized, completed timely, and meet established quality standards.
• Develop consistent apartment turn procedures, including move‑out inspections, scope development, vendor coordination, quality inspections, and turn‑time expectations.
• Conduct regular property visits to evaluate physical conditions, maintenance practices, equipment operations, cleanliness, safety, and adherence to company standards.
• Identify recurring maintenance issues and recommend solutions that reduce repeat service requests, unnecessary expenses, and resident disruption.

Preventative Maintenance & Building Systems

• Develop and oversee a comprehensive preventative maintenance program across all communities, including standardized schedules, procedures, and completion tracking.
• Establish and maintain building equipment inventories, service histories, maintenance documentation, and replacement recommendations.
• Provide technical expertise and troubleshooting support for HVAC, plumbing, electrical, mechanical, fire/life‑safety, and other building systems.
• Monitor preventative maintenance completion and identify opportunities to improve equipment reliability, efficiency, and useful life.
• Evaluate aging infrastructure, recurring repairs, and equipment performance to recommend proactive repairs, replacements, or capital improvements.
• Support warranty administration and tracking of building systems, equipment, and construction‑related deficiencies.

Maintenance Team Development & Technical Leadership

• Serve as a technical resource, mentor, and coach to onsite Maintenance Supervisors and Maintenance Technicians across the portfolio.
• Partner with Regional and Community Managers to assess maintenance team capabilities, performance, staffing needs, and development opportunities.
• Develop and implement standardized maintenance onboarding, technical training, safety education, and professional development programs.
• Establish maintenance skills assessments and training plans to identify knowledge gaps and strengthen team capabilities.
• Support recruitment and interviewing of maintenance personnel, providing technical assessments and recommendations to hiring managers.
• Promote a culture of accountability, ownership, safety, collaboration, and continuous improvement.
• Provide constructive feedback and recommendations to property leadership regarding maintenance performance, operational deficiencies, and corrective action plans.
• Build strong working relationships with onsite teams while maintaining clear accountability and communication with their direct supervisors.

Vendor Management & Contract Administration

• Develop and maintain a preferred vendor program that supports consistent service quality, competitive pricing, and operational efficiency.
• Coordinate vendor sourcing, bid solicitation, scope development, proposal evaluations, and contract recommendations.
• Establish service expectations and performance standards for recurring maintenance and specialty service providers.
• Evaluate vendor performance, responsiveness, workmanship, pricing, and compliance with contractual requirements.
• Partner with property teams, Accounting, and other departments to identify opportunities for portfolio‑wide purchasing efficiencies and vendor consolidation.
• Assist with resolving vendor performance issues, service disputes, and recurring quality concerns.
• Ensure vendors maintain appropriate insurance, licensing, certifications, and other required documentation in coordination with established company processes.

Safety, Regulatory Compliance & Risk Management

• Support compliance with applicable federal, state, and local building, fire, safety, and environmental requirements across the portfolio.
• Coordinate with local municipalities, fire departments, inspectors, and regulatory agencies regarding required inspections, certifications, deficiencies, and corrective actions.
• Develop tracking systems for required inspections, permits, testing, certifications, and compliance deadlines.
• Conduct routine property safety and risk assessments to identify hazards, deferred maintenance, and potential liability exposures.
• Partner with property leadership and Risk Management to develop corrective action plans and ensure identified deficiencies are addressed.
• Establish and maintain emergency response procedures for major equipment failures, water intrusion, fire/life‑safety incidents, natural disasters, and other property emergencies.
• Support incident investigations, insurance‑related inspections, and property damage assessments as needed.
• Promote safe work practices, appropriate equipment use, and compliance with applicable workplace safety requirements.

Budgeting, Capital Planning & Asset Preservation

• Partner with Regional Managers, Community Managers, and ownership representatives to support annual maintenance budgets and long‑term capital planning.
• Evaluate maintenance expenses, vendor costs, repair trends, and equipment performance to identify cost‑saving opportunities.
• Assess building conditions and recommend capital improvements, equipment replacements, and deferred maintenance priorities.
• Assist in developing scopes of work, obtaining competitive bids, evaluating proposals, and monitoring project execution.
• Support capital project coordination to ensure quality, budget adherence, appropriate documentation, and minimal operational disruption.
• Provide recommendations regarding repair‑versus‑replacement decisions, considering cost, useful life, operational impact, and long‑term asset value.
• Support development of property condition assessments and long‑term asset preservation strategies.

Performance Management, Systems & Reporting

• Establish and monitor facilities performance indicators, including work order completion times, outstanding service requests, preventative maintenance compliance, apartment turn times, maintenance expenses, and resident service satisfaction.
• Utilize Yardi and other property management systems to evaluate maintenance activity, identify trends, and improve operational workflows.
• Develop standardized reporting and inspection tools to provide visibility into maintenance performance and property conditions.
• Partner with Regional and Community Managers to establish corrective action plans for properties not meeting maintenance standards.
• Monitor recurring service issues, vendor performance, and operational deficiencies to identify portfolio‑wide improvement opportunities.
• Provide regular updates to senior leadership regarding facilities performance, property risks, capital needs, compliance concerns, and recommended solutions.

Property Transitions, New Developments & Portfolio Growth

• Support property acquisitions and management transitions by assessing existing maintenance operations, staffing capabilities, building conditions, vendor contracts, and outstanding deficiencies.
• Assist in transitioning maintenance processes, vendors, service standards, and preventative maintenance programs to SyRES operating practices.
• Participate in new development and lease‑up readiness, including building systems familiarization, maintenance staffing recommendations, warranty coordination, and operational handoff.
• Identify and track construction deficiencies, warranty items, and operational concerns during new property deliveries.
• Collaborate with cross‑functional teams to develop scalable facilities programs that support the continued growth of SyRES Properties.

Qualifications

• Minimum of 7 years of progressive experience in multifamily maintenance, facilities management, building operations, or a related field, including experience in a supervisory, regional, or multi‑property support role.
• Strong technical knowledge of multifamily building systems, including HVAC, plumbing, electrical, mechanical equipment, and fire/life‑safety systems.
• Demonstrated experience developing or implementing preventative maintenance programs, maintenance procedures, and operational standards.
• Experience supporting and developing maintenance personnel through coaching, technical training, and performance assessment.
• Proven ability to influence and guide teams through collaboration and technical expertise, including situations without direct supervisory authority.
• Strong knowledge of vendor management, contract administration, competitive bidding, and maintenance cost controls.
• Working knowledge of building safety, regulatory compliance, inspection requirements, and risk management practices.
• Ability to assess property conditions, identify operational risks, and develop practical, cost‑effective solutions.
• Strong organizational, communication, problem‑solving, and project management skills.
• Ability to manage competing priorities and support geographically dispersed properties in a growing organization.
• Experience using property management and maintenance technology; Yardi experience strongly preferred.
• Experience with property transitions, new developments, lease‑ups, capital projects, or warranty administration preferred.
• Relevant industry certifications, technical licenses, or professional designations preferred.
• Bachelor's degree in Facilities Management, Construction Management, Engineering, or a related field preferred; equivalent industry experience will be considered.
• Ability and willingness to travel regularly throughout the portfolio, including California, Nevada, Washington, and Oregon.

Compensation & Benefits

• $128,700-$146,100 based on relevant experience to the role. Full‑time hours.
• Annual incentive bonus eligibility.
• PTO.
• Full benefits package.
• 401K with dollar for dollar match up to 4%.

Physical and Environmental Requirements

• Occasional bending, kneeling, and lifting up to 50 lbs
• Frequent sitting and occasional standing, walking, reaching
• Ability to conduct property inspections, including accessing mechanical rooms, equipment areas, and other building spaces
• Noise level may be moderate to high at times

Equal Employer Opportunity (EEO)

We are an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law.