Regional Manager - Cleveland

MMT Ambulance; Cleveland (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

MMT Ambulance is seeking a strategic Regional Manager to oversee EMS operations across multiple markets focused on inter-facility transport. You will lead and develop regional leaders, drive growth, and ensure compliance with regulatory standards while delivering high patient care outcomes.

Ideal candidates bring 7+ years of EMS leadership, EMT/Paramedic license, and a track record of data-driven performance improvements.

Qualifications

• 7+ years in EMS leadership, multi-site or regional oversight.
• EMT or Paramedic license; NREMT certification.
• Valid driver’s license with clean record.

Responsibilities

• Provide strategic oversight of EMS operations across multiple markets.
• Lead and mentor Operations Managers and field leaders.
• Drive growth by expanding services and strengthening partnerships with healthcare systems.

Skills

EMS leadership

Strategic thinking

Stakeholder engagement

Data-driven decision making

EMT/Paramedic license

Job description

Drive regional excellence. Shape the future of EMS. MMT Ambulance is growing and seeking a strategic Regional Manager to oversee EMS operations across multiple markets, focusing on inter-facility transport. This high-impact leadership role is ideal for a results-driven professional who thrives in a fast-paced environment and is passionate about improving patient outcomes, while inspiring and leading teams.As a Regional Manager, you will:Provide strategic oversight of EMS operations across multiple regions, ensuring alignment with organizational goals and regulatory standards.Lead, mentor and develop Operations Managers and field leaders to create a culture of accountability and continuous improvement.Drive growth by capturing more business from existing customers, identifying new business opportunities, expanding service lines and cultivating relationships with healthcare systems, facilities and referral sources.Analyze regional performance metrics and implement data-driven strategies to enhance service delivery, efficiency and patient care.Collaborate with healthcare systems, regulatory agencies and internal stakeholders to strengthen partnerships and ensure compliance.Connect with customers and deliver regular partnership reviews to track KPIs, identify opportunities for improvement and gather customer feedback.Drive workforce planning, talent development and succession strategies across the region.Manage budgets, resource allocation and operational risk to ensure financial sustainability and service excellence.Champion quality assurance initiatives and lead regional response to audits, inspections and incident reviews.What You Bring:7+ years of progressive EMS leadership experience, including multi-site or regional oversight.Strong strategic thinking, communication and stakeholder engagement skills.Deep understanding of EMS protocols, compliance standards and healthcare partnerships.Certified EMT or Paramedic license (state-specific); NREMT certification required.Valid driver’s license with a clean driving record.Why Join MMT?Competitive compensation and management incentive plan.Great benefits and free continuing education.A mission-driven culture where your leadership makes a difference.Work in a collaborative, supportive environment with opportunities for growth.Help shape the future of inter-facility EMS operations.Who We Are:For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients.MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365.If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!Statement of Equal Opportunity Employment:It is the policy of MMT Ambulance to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identify, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.