Regional Manager

Caliber; Ypsilanti (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision from day 1

Weekly pay

Industry-standard equipment

Paid vacation and holidays

Career growth opportunities

I-CAR and ASE certifications

Job summary

Caliber Collision in Ypsilanti is seeking a Regional Manager to oversee all-purpose duties across the assigned Region, directing center operations, production and administration, and ensuring world-class customer service.

The role emphasizes leading General Managers, maintaining performance standards, identifying growth opportunities, and building strong relationships with acquisition targets while upholding Caliber SOPs and safety guidelines.

Qualifications

• 5+ years of technical experience in collision repair or estimating.
• Previous leadership experience required.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.

Responsibilities

• Direct and lead Center operations (production and administrative) of the assigned Region.
• Establish and maintain goals and standards for performance, growth and world class customer service.
• Identify potential acquisition and brownfield targets and recruit qualified candidates; establish a regional talent pipeline.
• Ensure centers repair vehicles thoroughly, safely, and profitably per Caliber SOPs, insurance partners and industry guidelines.

Skills

Leadership experience

Financial reporting

Collision repair knowledge

CCC1 experience

Customer service

Job description

Service Center

Ypsilanti - East

JOB SUMMARY

Caliber Collision has an immediate job opening for a Regional Manager to perform all-purpose duties, which may include, but not limited to direct and lead Center operations (production and administrative) of the assigned Region by establishing and maintaining company goals and standards for performance, growth and world class customer service through activities and services to support and measure the success of individual centers and overall region. The Regional Manager will also provide clear expectations and necessary tools, training & information to each General Manager, identify potential acquisition and brownfield targets in support of the company, including developing “on the ground” relationships with these targets and source and recruit qualified candidates for potential employment and establish a pipeline for recruiting high quality talent. The Regional Manager will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Equipment – 3M Collision Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – we promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 5+ Years of technical experience in collision repair or estimating
• Previous leadership experience required
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Ability to report on financials a must.
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions – written and verbally
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.