Regional Manager

Caliber Collision; Lewisville (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401K

Health care packages

Job summary

Protech Automotive Solutions in Lewisville, TX is seeking a Regional Manager to drive operational consistency and exceptional customer value across the region. You will support field operations success, development, and financial performance while enhancing Caliber's reputation in the marketplace.

The role requires leadership experience in automotive repair, strong communication, and the ability to coach managers and frontline teammates.

Qualifications

• 7+ years of experience in automotive repair.

Responsibilities

• Lead, develop, and inspire field operations teams to achieve regional goals.
• Coach and support training and development of field Operations Managers and Teammates.
• Proactively recruit for long term success.
• Strengthen vendor relationships and build partnerships within region.
• Ensure safety standards and SOPs are followed.
• Deliver exceptional customer service to meet performance benchmarks.
• Align sales projections and capacity planning to maximize workflow.
• Provide market insights on marketing plans, sales, and growth opportunities.
• Perform quality control & inventory reviews on tools, fleets, and safety.
• Collaborate with cross-functional teams to improve field operations and goals.
• Willingness to learn new automotive technologies.

Skills

Leadership

Coaching & mentoring

Recruitment

Vendor relationships

Safety & SOPs

Customer service

Sales & market growth

Quality control

Inventory review

Cross-functional collaboration

Adaptability to new tech

Tools

Microsoft Office

Agile / software learning

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.**Job Summary**The Protech Regional Manager is responsible for delivering operational consistency while providing the highest overall value for continued business growth. This role will support the field operations success, development, and financial performance while focused on delivering a world class customer experience to gain lifetime promotors and grow Caliber's reputation in the marketplace.**Roles and Responsibilities*** Demonstrate a strong ability to lead, develop, and inspire others to achieve success* Coach and support the training and development of field operations Manager's and Teammates* Proactively recruit for long term success* Strengthen vendor relationships and build new partnerships within region* Ensure safety standards and standard operating procedures are followed* Deliver exceptional customer service to deliver on performance benchmarks* Align sales projections and capacity planning to maximize the workflow* Provide insight regarding marketing plans, sales, and market growth opportunities* Perform quality control & inventory review on tools, fleet, and safety* Partner with cross functional teams to implement and continuously improve field operations and organizational goals* Willingness to learn new and innovative automotive technologies**Qualifications, Education & Experience*** 7+ years of experience in automotive repair* 5+ years' experience leading and mentoring a team of people* Effective communication, time management, organizational and sales skills* Proficient in Microsoft Office & Agile in learning new software applications**Requirements*** Must be at least 21 years of age* Must have a valid driver's license and ability to pass MVR check* Ability to pass a background check* Must be able to lift 60 pounds independently* Travel may be required for continuing education and certification training* Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping* Requires frequent driving of company and customer vehicles* Extensive travel within assigned area is expected**Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.****Must be eligible to work in the U.S. with no restrictions.**Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components.At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools.Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US. At Protech we take what we do seriously, but provide a family atmosphere and have a good time.Consider joining our team as we work through some of the most ground breaking technology in automotive history.