Regional Manager

EssilorLuxottica; Kansas City (KS); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

Luxottica in Kansas City is seeking a Regional Manager to drive results and oversee operations for the Sunglass Hut team in the region. The role involves creating strategies and developing talent to achieve business objectives and enhance the customer experience.

The ideal candidate will have over 5 years of leadership experience and a Bachelor’s degree. The position promotes a fun and inclusive work environment while ensuring the best possible brand representation.

Qualifications

• 5+ years of previous leadership experience.
• 2+ years of multi-unit experience preferred.

Responsibilities

• Drive results and oversee operations for a region.
• Analyze business trends to identify opportunities.
• Create an environment of shared wins and team development.
• Motivate and inspire the team to promote accountability.
• Deliver impeccable customer interactions continuously.

Skills

Leadership

Coaching

Customer Experience

Talent Development

Education

Bachelor’s degree or equivalent experience

Job description

General Function

The Regional Manager drives results and oversees the operations for a region. The Regional Manager is a pivotal leader in the Sunglass Hut organization, leading store teams by setting goals, creating strategies, and developing talent for the region. The Regional Manager supports the team to succeed on all measures - including business performance, customer satisfaction, associate development, and flawless execution of the retail operations and brand standards.

The Regional Manager is an actively engaged leader of leaders of the Sunglass Hut team, and drives superior performance and professional development. The Regional Manager delivers upward communication of trends and patterns that are affecting the region.

Major Duties & Responsibilities

• Partners with store teams to deliver Sunglass Hut business objectives.
• Analyzes business trends to identify behavioral opportunities and/or gaps to drive results.
• Creates an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance region performance.
• Networks, recruits, and hires top talent to deliver the brand experience.
• Inspires team growth through individual development plans to promote an environment of accountability through performance management.
• Creates a fun, inspiring, and inclusive work environment that reflects the culture of the brand.
• Creates an EMOTIONAL CONNECTION through consistent delivery of the Store Visit Road Map during every touch point.
• Promotes an environment that encourages positive customer interactions through flawless delivery of The Sunglass Hut Experience.
• Leverages customer feedback to coach the region team to further enhance the customer experience.
• Builds and protects the integrity and essence of the Sunglass Hut Brand and the brands we represent.
• Stays adept at knowing the product and staying curious on new merchandise and fashion trends.
• Motivates, coaches, and inspires the team to ensure they are the best possible brand ambassadors.
• Sets clear expectations and consistently follows up.
• Monitors, measures, and holds the team accountable for execution of operational expectations.
• Consistently coaches and develops to ensure retail excellence.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years is previous leadership experience

Preferred Qualifications

• 2+ Years of multi‑unit experience

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.