Regional Manager

calibercollision; Harrisburg (Dauphin County); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Weekly pay

State-of-the-art equipment

Paid vacation & holidays

Career growth opportunities

I-CAR & ASE trainings

Job summary

Caliber Collision is seeking a Regional Manager to lead multiple centers in the Harrisburg region, ensuring safe, thorough, and profitable vehicle repairs while upholding Caliber’s SOPs and customer service standards.

You will set expectations, drive performance, recruit and develop talent, and partner with insurance and industry stakeholders to grow the regional footprint.

Qualifications

• 5+ years of leadership experience in collision repair operations.
• Advanced understanding of collision estimation processes and standards.
• Experience with CCC1 system and reporting on financials.

Responsibilities

• Oversee center operations across the assigned region (production and admin).
• Set and maintain performance goals, standards, and world-class customer service.
• Identify acquisition targets and build recruiting pipelines for centers and leadership roles.
• Provide training, tools, and information to General Managers to drive growth and profitability.

Skills

Leadership experience

Collision estimation knowledge

CCC1 experience

Financial reporting

Repair process knowledge

Customer service

Tools

CCC1

Job description

Service Center

Harrisburg PA JOB SUMMARY

Caliber Collision has an immediate job opening for a Regional Manager to perform all-purpose duties, which may include, but not limited to direct and lead Center operations (production and administrative) of the assigned Region by establishing and maintaining company goals and standards for performance, growth and world class customer service through activities and services to support and measure the success of individual centers and overall region. The Regional Manager will also provide clear expectations and necessary tools, training & information to each General Manager, identify potential acquisition and brownfield targets in support of the company, including developing "on the ground" relationships with these targets and source and recruit qualified candidates for potential employment and establish a pipeline for recruiting high quality talent. The Regional Manager will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay - Paid weekly
• State of the Art Equipment - 3M Collision Repair Products
• Paid Vacation & Holidays - Begin accruing day 1
• Career growth opportunities - we promote from within!
• Paid Skilled Trainings and Certifications - I-CAR and ASE

REQUIREMENTS:

• 5+ Years of technical experience in collision repair or estimating
• Previous leadership experience required
• Must have a valid driver's license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Ability to report on financials a must.
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions - written and verbally
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.